ABOUT THIS EPISODE
What separates retail brands that execute from those that just strategize?
Recorded live at NRF 2026, this candid conversation with retail influencer Liza Amlani, Principal at Retail Strategy Group, gets straight to the realities of retail performance. Hear practical insights into what’s really driving results on the shop floor — and what’s getting in the way.
In this discussion between Liza and host Glenn Haussman, you’ll learn:
- Why execution beats strategy–and how even the strongest corporate plans fall short when they don’t translate to frontline action.
- Why process innovation matters more than shiny tech, and how outdated workflows and siloed teams create more friction than a lack of tools.
- How breaking down silos unlocks performance, helping cross-functional retail operations teams generate a flywheel of collaboration earlier and more often; and
- How to balance technology with the human touch so associates can focus on customers, not systems.
Walk away with actionable ideas you can apply immediately whether you’re improving store execution, strengthening cross-functional alignment or refining your tech strategy for 2026 and beyond.
English
United States
IN THIS EPISODE
TRANSCRIPT 🔗
Are you the producer of this podcast?
Add a podcast transcript
Need Audio-to-Text?
Transcribe with Listen411 in Just 60 Seconds
SEARCH PAST EPISODES
Search past episodes of Frontline Unscripted.
OTHER EPISODES IN THIS PODCAST
When should you PUSH training to employees, and when should you make learning resources available for people to PULL on their own?
Daniel Johnson and John Parsell from Merck sit down with JD Dillon to discuss the challenges of balancing the push/pull reality of workplace learning. They explore the …
Creating compelling training content is tough. You're often forced to choose between building it on your own, which is time-consuming and expensive, or borrowing it from an off-the-shelf library, and we all know how disengaging generic training modules can be. What if you could leverage a prov…
"We don’t have time for learning!” How many times have you heard this objection in your L&D career? There’s just too much going on in the operation to make time for L&D activities. Plus, people are already overloaded with compliance training. This means learning is often seen as a dist…
How do you survive toxic leadership that goes beyond bad managers? We're talking the kind of leaders who bully, intimidate and exploit their teams, creating a work environment that erodes trust, damages relationships and undermines the well-being of employees. If you have a toxic leader, what …
Four years—that’s currently how long the typical employee sticks around before looking for new opportunities. But it wasn't always this way and median employee tenure has dropped 10.9% since 2012. The idea of staying with the same company for an entire career is a thing of the past thanks to h…
Disclaimer: The podcast and artwork embedded on this page are from Axonify, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
EDIT
Thank you for helping to keep the podcast database up to date.
