ABOUT THIS EPISODE
In this episode of the Facility Focus Podcast, I sit down with Suresh Prasad, a facilities and workplace management professional based in India's Delhi-NCR region, for our first-ever conversation with an international guest. We dig into what it really takes to run modern corporate facilities on the other side of the world.
We cover vendor management, ESG, large-scale office build-outs, and the role of AI and IoT in energy and operations, along with the day-to-day realities of keeping a building (and its people) running smoothly. Suresh also shares the kind of stories every facility pro will recognize, including a Sunday-night emergency that shut down a floor for two days.
This is a must-listen for facility managers, building engineers, and contractors looking to broaden their perspective on how facilities operate around the globe.
In this episode, we cover:
00:00 – How Suresh Got Started in Facility Management
02:43 – A Facility Manager's Day-to-Day Role
04:04 – Managing Multiple Sites
05:30 – KPIs, Stakeholders & Vendor Management
06:55 – Why Vendors Are Crucial in India
07:58 – What Separates a Great Vendor from the Rest
09:23 – Working in Extreme Climates (40–50°C)
11:54 – Cyber City & the Rise of Gurugram
14:37 – India's Fast-Growing Infrastructure
15:59 – Balancing Development & the Environment
16:29 – How ESG Is Reshaping Facilities in India
18:13 – Where Facilities Waste Money
19:27 – Building an 83,000 Sq Ft Office from Scratch
21:19 – Hot-Desking & Seat-Booking Software
22:46 – Being On Call 24/7
24:14 – A Sunday-Night Sewage Pipe Burst
27:22 – How FM Shapes Employee Satisfaction & Parking
30:28 – Comfort, Coffee & Workplace Amenities
31:58 – AI & IoT in Facility Management
35:15 – What Makes a Great Facility Manager
38:05 – Advice for Future Facility Managers
42:08 – Planning a Large-Scale Office Build
44:37 – Rapid Fire: Tools, Coffee & Friday Nights
About the Guest
Suresh Prasad is a facilities management professional based in India's Delhi-NCR region. Since 2013, he has built his career across major organizations including Genpact, Infosys, CBRE, and United Airlines, managing everything from daily operations and vendor relationships to large-scale office build-outs. He brings a global, people-first perspective on what it takes to keep modern facilities running.
https://www.linkedin.com/in/suresh-prasadclustermanager/
Presented by: New Standard Cleaning
New Standard Cleaning provides commercial janitorial services to the Chicagoland area, specializing in after-hours cleaning programs for facilities across a wide range of industries.
Their mission is to safeguard health and elevate the image of every space through customized cleaning programs and consistent service.
Learn more: www.newstandardcleaning.com
Connect with us: https://www.linkedin.com/company/facility-focus-podcast
TRANSCRIPT 🔗
OTHER EPISODES IN THIS PODCAST
