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Update frequency:
biweekly
Average audio length:
31 minutes
Guest interviews
English
United States
63 episodes
since March 30, 2022
episodic

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The openness of ERP systems has become controversial when it comes to AI, which needs access to ERP data to learn, understand context and carry out transactions on behalf of users.   ERP vendors are trying to figure out how to make their customers' data available to generative and agentic AI and w…

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The IT industry consensus seems to be that deploying reliable, enterprise-scale AI requires first getting the data in order. But dissenting voices say that's not necessarily the case and that it's better to achieve small wins earlier than wait for perfect data and risk losing out on opportunities. …
Organizations are starting to recognize they can use AI not just to do existing work faster, but to change what kind of work is done and who does it. They need a plan for redesigning work itself. Popular methodologies for making business processes and workflows more efficient and productive, such …
Candidate fraud has become a major problem in recruitment as job applicants use AI to blast employers with misleading or false information about their experience, education and skills. It also presents security risks by making organizations vulnerable to people with nefarious motives like intellect…
For years, visibility was the Holy Grail of supply chain technology. But increasingly, supply chain managers have more visibility than they can handle thanks to the real-time data flooding their dashboards and email systems. What they need now is some way to make sense of the data and act on it. D…
Having completed the herculean task of training 400,000 employees to use generative AI, EY, the Big Four accounting and IT consultancy, found itself with another major challenge: how to respond to the opportunities and challenges of the agentic AI wave. EY's ambitious solution was to partner with …
Many organizations struggle to develop an AI plan that marshals numerous pilots and employee applications in a unified strategy. Often, they have more pilots than they can manage and are unsure how to get business value from them. What if the answer is to narrow the focus and try to identify a sin…
Moving an on-premises ERP system to the cloud can be extremely challenging. That's especially true when the target is multi-tenant software-as-a-service ERP, which typically requires organizations to adopt generic business processes and give up customizations they built on the old ERP. SaaS ERP ha…
The huge popularity of e-commerce added new complications to the already complicated process of reverse logistics, whereby products are sent back up the supply chain and returned to retailers, distributors and manufacturers. Besides adding shipping costs and environmental impacts, e-commerce return…
Until recently, industrial AI has mostly been focused on predictive tools and analytics that run on workstations and mobile devices. Now agentic AI is shifting the focus to execution by giving industrial robots more autonomy and making some decisions without human intervention. Yet people could be…
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