E17: Put Down the Post-It Note

Your Brain Is Not a CRM

At some point, we started confusing doing everything manually with providing a better client experience.

In this episode, I'm calling bullshit on the idea that automation makes your business less personal. We’re talking about why your clients don't need access to you 24/7, how “scrappy” eventually becomes sloppy, the hidden cost of keeping your entire business inside your brain, and why being indispensable isn't the same thing as being successful.

I also get into what actually deserves to be manual, what should be systemized, and why the goal isn't to make your business less human... it’s to eliminate the unnecessary shit so you have more time to be the human.

Plus, I'm sharing what I'm building with Dubsado and giving you a peek at the free webinar where I'll show you the actual systems behind my business.

Your clients don't need you to do everything. They need you to do the things only you can do really fucking well.

Register for the Dubsado Webinar Here