ABOUT THIS EPISODE
As the end of the year approaches, dental practices have opportunities sitting right in front of them. Overdue hygiene patients, unscheduled appointments, outstanding balances, and unpaid insurance claims can all impact production and profitability.
In this episode, Dana and Sandy discuss how dental practices can finish the year strong by improving patient retention, strengthening recare systems, and collecting money they've already earned.
Sandy explains why pre-scheduling every hygiene patient may actually contribute to broken appointments, how to build a recare system that works, and why front office accountability is essential to keeping patients and collections on track.
In This Episode:-
Why pre-scheduling every hygiene patient can create more broken appointments
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How to improve patient retention with a consistent recare system
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What dental practices should monitor in accounts receivable
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How to follow up on outstanding insurance claims and overdue balances
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Verbal skills for collecting payments without sounding confrontational
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Why clear responsibilities and a sense of urgency help practices finish the year strong
Identity Dental Marketing – Helping dental practices grow through strategic marketing and branding. Learn more at https://identitydental.com
Practice by Numbers – Giving dental practices the data and insights they need to improve performance and profitability. Learn more at https://www.practicenumbers.com
Connect With UsListen to more episodes: https://www.dentaldrillbitspodcast.com
Learn more about Sandy Pardue's consulting and Front Desk Pro seminars: https://www.classicpractice.com
Join our Dental Drill Bits Facebook group for additional resources, including Sandy's Fall Insurance Letter.
Next week, we're continuing our year-end series with strategies for protecting your schedule, improving confirmations, and reducing broken appointments.
