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In this podcast episode, Scott Leune CEO of Breakaway Practice is answering questions about delegation in a dental practice. He says that when delegation isn't working and people aren't doing their assigned tasks, it's the leader's or owner's fault. To improve delegation, t…
In this 4 episode of Dear Scott Show, Dr. Scott Luene answers a question about scheduling in dental practice. He explains that being booked out too far, more than two weeks is a big problem because it increases the likelihood of no-shows and cancellations, which reduces profitability. To maximize p…
In this episode, Dr. Scott Luene discusses the advantages and misconceptions of outsourcing in dental practices. Outsourcing companies offer high-quality and consistent services, utilizing technology to complete tasks efficiently. These firms also have highly trained staff who can convert more appo…
In the 3rd Episode of Breakaway Seminar's "Dear Scott" show, Dr. Scott Leune answers a question about improving the patient experience in dental practices. He identifies three categories of patient experience:  The look and feel of the facility. The amenities offered. The business p…
In the 5th episode, of the "Dear Scott Show" Dr. Scott Luene, from Breakaway addresses the key areas to focus on during new patient phone calls. He emphasizes the importance of proper handling, considering that new patient appointments are mainly scheduled over the phone. According to nat…
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