ABOUT THIS EPISODE
How do you build an AI-as-a-Service platform for both internal and external customers, in a regulated industry, at a global scale?
That’s what Yogesh Joshi, SVP of Global AI Platforms, and his team at TransUnion have built with OneTru – the platform powering all TU's products with AI, data, and analytics.
In this episode, Roy and Yogesh chat about what actually makes or breaks agentic AI in production.
They talk about OneTru’s lakehouse and distributed computing architecture. Context and control, and the crucial role they play in agentic AI. The "Customer zero" approach – initiating agentic work with internal developer productivity. And the evolution into customer experience innovation and operational efficiency.
Chapters:
00:00 Introduction
07:44 2026 priorities
10:06 The "customer zero" principle
16:14 Data readiness in the agentic era
31:51 OneTru architecture
Our Guest: Yogesh Joshi is SVP Global AI Platforms at TransUnion, where he leads OneTru. He spent the past 2 decades building data platforms at global scale at Experian, AIG, Neustar, and TU.
Our Host: Roy Daniel is the Co-Founder & CEO of definity – the agentic data engineering platform for the Lakehouse and Spark ecosystem.
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