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00:00:04And then the guy shows up with like a Mastiff, like this, like service dog.
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00:00:09And I'm like, at which point does Delta say enough?
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00:00:13You're not getting a bear on that thing.
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00:00:16That dog was so big and he
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00:00:18wait, so somebody was trying to get the
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00:00:20dog, into the
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00:00:21no, they did get the dog, and I was 5B and they're 5A, hence my story, because they were next to me.
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00:00:28Anyway, the dog was fine, it was a cute dog.
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00:00:31So next thing is like a giraffe coming in.
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00:00:34giraffe coming onto the
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00:00:35flight, that's crazy,
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00:00:46Welcome to hit makers.
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00:00:47How brands influence culture where every other week and I explore a cultural influence and how brands create it.
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00:00:54I'm Raina model.
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00:00:55I'm a creative entrepreneur and also a founding partner of an innovation firm called I am called based in New York city.
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00:01:01And I'm Anna Angelic, and I'm a brand executive and author.
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00:01:06My new book, Hitmakers, How Brands Influence Culture, is out at, Kazim Magazines in New York.
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00:01:14Apparently, Ali told me, bring 20 more copies
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00:01:19Hmm.
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00:01:19because it's sold out completely and on Amazon every two weeks Ray and I talk about what, who are the brands that make hits and who are those they don't and why, who, what influences.
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00:01:33the difference between the two.
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00:01:35And we have our lovely producer, Vanja Arsenov, who is also from Serbia, but from a part where people are much, much nicer.
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00:01:48All right, maybe we can talk about, we can, we can create an episode about that.
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00:01:51I would love to get some cultural, education of Serbia.
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00:01:55So
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00:01:55if you like our conversations, we covered everything from product led branding to trends and predictions to what makes a great cultural product.
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00:02:05You can leave us a review.
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00:02:08And five stars because the views come only as five stars on, Spotify and on Apple Podcast.
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00:02:15Thank you for listening.
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00:02:17As well as, as YouTube.
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00:02:18And YouTube.
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00:02:19Thank you, Ray.
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00:02:20All right.
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00:02:21So, by the way, your book, I have not gotten a copy yet.
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00:02:26Well, now it's sold out.
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00:02:28I
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00:02:29podcast partner I am.
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00:02:32Yeah.
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00:02:33No, don't worry.
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00:02:33I'll give you a copy and I'll sign it.
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00:02:35How about that?
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00:02:36So it's special.
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00:02:37Yeah.
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00:02:38So, you know, you had your opening or book launch in Paris
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00:02:42and you have a couple of more events coming up.
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00:02:45Yes, I have a New York one, TBD, the date, London is, they told me, please stop promoting it.
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00:02:50We are a hundred people over the limit.
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00:02:53So I can't say it's, it's hosted by list on January 24th.
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00:02:58okay.
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00:02:58So those who are SVP that did others
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00:03:01Too bad.
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00:03:02come to New York and then Melbourne and Sydney actually in May.
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00:03:07Oh, no way.
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00:03:08Yeah.
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00:03:09Yeah.
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00:03:10It's global baby.
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00:03:11Global baby.
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00:03:12That's right.
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00:03:13All right.
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00:03:13Well, maybe I can help you promote it in Japan.
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00:03:15Oh, that would be lovely.
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00:03:17I would love that.
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00:03:18Thank you so much.
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00:03:19Maybe you are there at the beginning or the end of May.
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00:03:22So, you
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00:03:23I could be, I could be.
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00:03:25Let's talk,
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00:03:26Yeah.
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00:03:27stop by while I'm still, while I'm there.
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00:03:29that's right.
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00:03:30That's right.
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00:03:31All right.
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00:03:31So, we are talking about creative strategy.
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00:03:35So this is a topic that you and I talked about in the past, not on, you know, on the, the show, but just in general, Hey, you know, this is a topic that we should definitely cover.
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00:03:45you did write.
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00:03:46Your analysis, sometime last year, I think, about creative strategy and why, why brands need creative strategy.
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00:03:52So do you wanna give your quick primer on what you mean by creative strategy and, a little premise behind this topic?
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00:04:00Yes, and I'll be very short because I want us to get into it.
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00:04:03So there are two pillars.
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00:04:04One is that creativity beats efficiency, and that means that the current business models across cultural industries, from agencies to retail, to hospitality,
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00:04:16to entertainment, are made to more, more, more, to kind of create as, as much cultural output as possible.
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00:04:24If you go on Netflix, the number of titles.
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00:04:28that have girl named is like girl with a horse, no, horse girl, tall girl, school girl, girl in a bag, girl, you
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00:04:38know, unhinged, girl, you know, it's kind of like drive for efficiency leads to unremarkable results.
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00:04:46So basically what I'm saying is not creativity is nice to have.
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00:04:51Creativity is a must have, but not in a sense, which is my second pillar, of it being an output.
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00:04:59It's a process, which means that everyone in an organization needs to be creative.
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00:05:04And no, that doesn't mean that your financial controller needs to be creative, God forbid, but that there is a creative approach to problem solving.
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00:05:14And I'll give you an example examples now that they established this framework.
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00:05:19Creativity beats efficiency because companies that are succeeding today, like I know in luxury fashion Hermes, Prada, they put creative output there.
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00:05:30Brands that are chasing quick releases and a scale of products and markets duration are not doing so well at this time.
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00:05:39Brands that redefine Not, oh, what kind of creative campaign I'm going to build, but no, no, no.
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00:05:46Why am I going to, why is this a problem and how can I creatively approach it?
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00:05:51Reviving a brand, growing the market, reaching a new audience segment, adding a new channel and so on.
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00:05:58Yeah.
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00:05:58Yeah.
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00:05:59Yeah.
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00:05:59And I think when that point creativity, I mean, one of the obvious, but important points is that it's not a department or is that it's not a specific job title.
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00:06:11It shouldn't be technically, but it's more of a mindset or even the culture of the organization that fosters creativity.
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00:06:20Absolutely, and like, rather than us talking, I'll give you a specific example.
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00:06:25When I was at Banana in 2021.
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00:06:28We did a vintage shop.
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00:06:31And look, it's 25.
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00:06:33A lot of brands have done a vintage shop since then.
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00:06:35But that time, a brand that scale, it was just not something that you can pull, pull off.
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00:06:42But we did it.
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00:06:42And you know why we did it?
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00:06:43Because it's not like idea is a great idea.
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00:06:46Everyone has great ideas.
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00:06:47Ideas are everywhere.
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00:06:49But it's actually creativity in problem solving of supply, production, and
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00:06:54um, um, um.
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00:06:56Because SVP of, of, of production, Paige, who is now at Worry, and, and Kurt, if I remember correctly, on, on her team, they were able to figure out, how are we
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00:07:07going to label those vintage products that we scouted to drilling and put it in the warehouses together with everything else?
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00:07:15And then merchants figured out, how are we going to put it in the system?
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00:07:19And what SKUs are we going to give?
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00:07:23And that actually enabled the execution in the real world.
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00:07:28The visual merchandising team did the real experience.
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00:07:31The retail experience team did the e commerce
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00:07:34Yeah.
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00:07:35team and e commerce design.
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00:07:38But it was really solving the problem of where does it sit in a warehouse.
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00:07:42Yeah.
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00:07:43creativity, the word creativity or the word creative, as an adjective is what I call a suitcase word,
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00:07:51meaning that,
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00:07:52Okay, everyone, you need to read Ray's post about The future of creativity.
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00:07:59The one you wrote six months ago.
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00:08:00which one,
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00:08:01I don't know, you said a suitcase word and then I got attacked for it.
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00:08:05you got attacked
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00:08:06for it
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00:08:06was on my sociology business.
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00:08:09Oh, that's right.
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00:08:10That's right.
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00:08:11Yes.
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00:08:11Yes.
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00:08:11that one was a bit more specific
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00:08:13to not just creativity, but design.
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00:08:15Ah, okay.
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00:08:16Yeah.
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00:08:17And then, because you published it for me and then somebody responded
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00:08:21I know, and I was like, how do you deal
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00:08:23Yes.
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00:08:24And then you were like, Oh, you know what?
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00:08:25The author of this article is not me.
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00:08:27By
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00:08:28No, I wanted to give you the respect
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00:08:30No, no, no, no, no, no.
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00:08:30I appreciate that.
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00:08:31By the way, I did end up reaching out to the individual and I actually invited to have a conversation on zoom and I had a chat with them.
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00:08:40Was it good?
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00:08:41It was good.
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00:08:42It was totally fine.
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00:08:43It's it's funny.
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00:08:44I mean, I know this is a tangent but that kind of discussion is so much better.
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00:08:49Like if you have a direct conversation as opposed to just purely writing.
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00:08:54Oh my god, always.
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00:08:55Yeah, like you can, you can get out of control.
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00:08:57But yeah, it ended up being a very good conversation.
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00:08:59I know, but you know, I'm really glad you say that and I think we should invite more people to have like a call or something because you know what they do now and you can call me and ask for,
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00:09:09but I'm like, when I don't want to deal on LinkedIn, people offer their opinions and I'm like, I can't really educate you here, you know, and if I educate you, you're going to reply and so on.
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00:09:19So, okay, see above, not for the part of Serbia where Vanya is from.
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00:09:24I just believe there.
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00:09:25I'm like, I can't believe it.
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00:09:27If you want to email me directly, absolutely.
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00:09:29But like, I'm not engaging.
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00:09:31right, right.
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00:09:31So,
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00:09:32You're a good man.
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00:09:33Hey, you're a good man.
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00:09:35I tried to be patient, I tried to be patient.
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00:09:37Yeah.
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00:09:38one thing that I was going to mention,
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00:09:41because creativity is a pretty broad term There is never a perfect definition, right?
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00:09:49Having said that, I had a conversation with, somebody named Joel Podny, who used to be the head of Apple University when Steve Jobs was still around.
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00:10:03Mm hmm.
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00:10:03Mm
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00:10:03So he used to be a professor at the Yale School of, Business Management.
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00:10:09hmm.
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00:10:10he was a business, professor and he was there for like, you know, 20 years of 17 years, 20 years or so he was a lifelong academic.
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00:10:19And then more than 15 years ago, when Steve Jobs was still alive, Steve Jobs personally recruited this
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00:10:25individual, Joel, and ask him to be the Dean of Apple university, which is an in house in house training.
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00:10:33Curriculum to maintain the quality of Apple as an organization.
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00:10:39So, yeah.
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00:10:40So I asked him, like, how do you similar conversation, like, you know, creativity is such a broad word.
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00:10:44How do you define creativity?
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00:10:47And the definition that I, that he gave is the one that I.
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00:10:52It's the simplest and the easiest to understand.
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00:10:54And the way he describes creativity is, is two things.
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00:10:58One is original thought and two is skillful, skillful action or skillful execution.
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00:11:07So having ideas, original ideas, and then the ability to execute it in a skillful, high quality kind of way.
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00:11:17Right?
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00:11:17So as long as an organization.
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00:11:21has the ability to come up with ideas and then execute it.
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00:11:25You know, it has the potential to become a creative organization.
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00:11:29And I think a lot of companies.
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00:11:32Either they, they're not able to do either,
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00:11:35or they might be able to come up with an idea, but then, you know, is never able to execute.
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00:11:41Well, then let's go back to pillar number one, which is efficiency.
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00:11:45Honestly, all those organizations have ideas.
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00:11:47They have wonderful people, but they're organized for efficiency.
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00:11:51And now that 2025, that business model is stretched to its limits.
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00:11:56You can't have 17 fashion shows.
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00:11:58You can't have, you can fast and furious 35.
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00:12:02You know what I mean?
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00:12:04as you are seeing, that scale is no longer the goal.
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00:12:08People are now like, wait, but there are no any more macro trends.
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00:12:11Everything is niche trends.
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00:12:13And when you have that, then you sort of specialize in, In say cosmetic recommendations or outdoor recommendations or products here, products there, but it's not anymore.
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00:12:27I think that those business models that you've seen that the retail company has to be a two billion dollar company.
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00:12:33Yeah.
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00:12:33Yeah.
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00:12:34And they're all struggling to keep that is telling you that that model is in the world is just too fast
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00:12:42Hmm.
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00:12:42Hmm.
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00:12:42Hmm.
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00:12:43Hmm.
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00:12:43Hmm.
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00:12:43It's also works when you had those factories and you're turning and stuff doesn't change for years.
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00:12:49Ashes don't change what people eat, where they go and what they like.
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00:12:53You have Britney Spears, Pepsi commercial, which is mass.
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00:12:56Everyone knows.
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00:12:57Mm.
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00:12:58But what would, what do you do when your mass is actually aggregation of those niches?
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00:13:03You can't just do one size fits all, which is efficiency is about.
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00:13:07Yeah, yeah,
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00:13:08Well, I would say it's this organizational setup.
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00:13:12Organizational setup, but also mindset or culture too.
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00:13:14No.
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00:13:15It's incentives, like again, you are like, having been in those giant retail organizations.
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00:13:22I used to think like that, like long time ago, but now there's they're wonderful people.
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00:13:26They're just not in incentivized to do things differently.
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00:13:31Mm-hmm . Mm-hmm
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00:13:32Because they're measured by old measure and their boss does like, and then even when someone new comes in and is their chief brand officer or their CEO, they're gonna execute resistance.
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00:13:43Incentivize creative thinking and say, don't worry guys, you don't need to update your website every day with new products, blah, blah, just give me a creative, like,
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00:13:51you know, and then the business results are going to go down and people are going to come up with amazing things, you know.
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00:13:57Yeah, yeah.
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00:13:58But who is incentivized for that?
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00:14:00And it's going to be like no bonus for you.
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00:14:02But when you, when you say incent, incentivized, do you mean literally like bonus or financial incentives, or do you mean other types of incentives as well?
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00:14:10All sorts of incentives.
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00:14:12That means like if you want to do things in a certain way and you're not at the top of organization So you have to mobilize the entire organization and even when
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00:14:20you're on top of organization Like I was very lucky that I was on the top of brand marketing creative organizations So it was the frameworks we introduced
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00:14:28and how we worked with merchandising and retail channels But even then In one of my jobs, retail channels have no idea what we were talking about.
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00:14:37They're so backwards that it like, oh, don't worry about it.
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00:14:40Like, like, seriously, just do your thing.
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00:14:43Not banana.
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00:14:44Banana were amazing.
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00:14:45Like, they are so amazing that I, like, unbelievably business savvy and operationally savvy.
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00:14:53yeah, yeah.
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00:14:53But you know, in a case like in retail or fashion where there are a lot of operational, transactional or even functional roles that may not be traditionally creative, right?
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00:15:06And then when you go into those organizations, as, as a senior executive and.
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00:15:14To instill that kind of mindset into say roles of people in roles that may not be typically creative.
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00:15:23what is specific other than incentive?
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00:15:26What is specific activities?
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00:15:28What are specific processes that you deployed in order to elevate the mindset?
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00:15:34Well, process is the king, honestly.
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00:15:36First of all, having one vision, one clear vision where this organization is going, on the level of CEO, CFO,
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00:15:46Chief Revenue Officer, Chief Growth Officer, Chief Marketing Officer, Chief Product Officer, so on.
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00:15:50So everyone knows where the company is going.
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00:15:53And then CFO can actually provide funds to where the company is going and not find itself in the pens down when you're kind of like, Oh, maybe the results are
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00:16:03not there and results are always not going to be there on a short term because revenue is always like the indicator of brand and it's actually possible to kind
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00:16:13of reverse engineer cultural influence and see, hey, we did this, this, and this, and that led to X amount of growth.
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00:16:20yeah,
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00:16:21know, so in that sense that, first of all, a clear vision, and then second of all, the process, where everyone is included in decision making.
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00:16:30So that's why I believe that, like, rather than having a strategy, you need to have a creative production department.
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00:16:37You know, like Hollywood, when people from different, the best people from different specializations bring in.
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00:16:42Even if they're not external, if they're internal, that producer, merchandising needs to sit with marketing, needs
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00:16:49to sit with creative, needs to sit with product design and channels, and they need to make decisions together.
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00:16:54If you're siloed, you're gonna look to be as
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00:16:56efficient as possible in your silo, a detriment of, you're competing with each
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00:17:00yeah.
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00:17:00Yeah.
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00:17:01Yeah.
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00:17:01Yeah.
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00:17:02So on that note, one case study that, that, that I can, that I thought about that I would share was, was ASICS.
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00:17:11So I, I, we worked with ASICS for just, you know, pure disclaimer and in transparency, but we've worked since I want to say 2018 or so when their business was ASICS.
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00:17:22Kind of going downhill and 2021 is when they were able to turn it around and then by 2023 2024 their revenue was the highest in its corporate history and what enabled that kind of turnaround
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00:17:41one was a cross functional way of working and then the other one was and this is sort of up to the theme of this Not just this episode, but the podcast itself, which is having a hit product.
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00:17:57So, you know, it took them for about a year to two years or so to really course correct the declining sales and declining sort of mindset of the people internally.
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00:18:08the CEO at the time whom we worked with, Mr.
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00:18:12Hirota created a special project where it was, it was just, you know, to develop one product, but he brought seven or eight different functions under one umbrella,
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00:18:23and then created this SWAT team, you know, marketing product, augment legal and all those production and all those, and then over the course of about a year, year
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00:18:33and a half or so, they develop a product specifically for a category for runners and then that became a hit product.
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00:18:40So they had a process.
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00:18:42blueprint and template and a team structure template that then they could, they were able to prove as a proof of concept so that they can
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00:18:52then repeat that to make the overall culture of or overall organization, quote unquote, more creative.
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00:19:02Yeah.
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00:19:03But what it came down to was The team structure, the process, and then a hip product.
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00:19:10Those three things, were the ingredient of creative strategy.
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00:19:14Yeah.
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00:19:15I would argue that like I wouldn't like, yes.
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00:19:18Great.
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00:19:19And that's asic, so one of the legendary brands in the world.
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00:19:22I don't think that every brand needs to have a heat product, but I think the chances of coming up or making a product a heat when it comes to that are higher if the process is in place.
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00:19:35You say, they say, hey, this is really spiking up, let's put more media against it, let's put more, I need more money against it, I need to do a little mini
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00:19:43campaign, let's, you know, like, just having that nimbleness and reactivity, because predicting hits is, is a mood business, as you and I talked several
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00:19:52episodes, but what you can do is kind of like how do you reverse engineer cultural influence to respond very quickly when, when something does catch on.
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00:20:01Yeah.
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00:20:01Yeah.
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00:20:02Who do you think are outside of, say fashion?
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00:20:05Yeah.
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00:20:06Outside of fashion.
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00:20:07Who do you think are creative organizations?
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00:20:11You look
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00:20:11I don't think that GAP is a creative organization now.
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00:20:14I think that it was for a minute when Sandra was there,
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00:20:17Mm
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00:20:17at Banana, and when I was there and we were doing things differently, that was insane sprint of nine months to revive that brand.
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00:20:27But I don't think That that sort of behavior has continued,
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00:20:32mm but what,
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00:20:33I don't want to say that in a negative way.
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00:20:35It's just for the for a company that scale with four brands.
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00:20:40There are different moments in time.
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00:20:41yeah.
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00:20:42But what about like outside of fashion,
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00:20:44Absolutely, I think outside the fashion, I think very creative.
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00:20:48I don't even think that Apple is a creative organization anymore.
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00:20:51I don't think they're a creative organization anymore, you know?
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00:20:54Because if you define creative organization, the one that constantly comes up with new things or at least managed to capture the zeitgeist
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00:21:04and keeps growing and kind of goes through, then I think the list is, is, is very, the list is very short.
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00:21:13Mm-hmm . Mm.
Speaker:
00:21:14mostly well versed, but you know, you can probably see some watch brands.
Speaker:
00:21:18You can probably see some automotive brands, probably Tesla, you know, is to an extent because they, they created a completely new market
Speaker:
00:21:27Yeah, yeah, yeah.
Speaker:
00:21:28and then they kept innovating in terms of design, which is
Speaker:
00:21:32basically.
Speaker:
00:21:33one of the very few ways that you can innovate electric vehicles.
Speaker:
00:21:36So I would say Tesla probably, but then I would also say, and I don't think we give enough credits to TikTok anymore,
Speaker:
00:21:45and you know how basically they're always on the toes, they're making trends, but they are themselves a trend.
Speaker:
00:21:53And then I would say those small CPG brands that is like, okay, so this is not a CPG brand.
Speaker:
00:21:59It's this is perfectly imperfect, which is this peer to peer recommendation platform from, you know, anti algorithm.
Speaker:
00:22:07I didn't know about them.
Speaker:
00:22:08The people recommend to each other, so that's kind of innovation of socializing of the recommendation, because if you say, Hey, if everything now is it, they're literally look like a web 1.
Speaker:
00:22:180.
Speaker:
00:22:19But that's the point, you know.
Speaker:
00:22:21So I would say some of those smaller brands, and then I would always give brands that are actually walking the walk in terms of sustainability.
Speaker:
00:22:29There is this Danish brand called Soul Land.
Speaker:
00:22:33Soul Land.
Speaker:
00:22:35And they have all like innovative materials.
Speaker:
00:22:38But those are small brands, you see.
Speaker:
00:22:41I don't see any gigantic creativity side of TikTok.
Speaker:
00:22:45Right, right, right,
Speaker:
00:22:46what is happening in terms of apps in China, shopping apps in China platforms.
Speaker:
00:22:52What, what about you?
Speaker:
00:22:53What do you think?
Speaker:
00:22:54I would say.
Speaker:
00:22:55The first one that comes to my mind and not in any specific order, but, Nintendo.
Speaker:
00:23:01Okay,
Speaker:
00:23:02Yeah.
Speaker:
00:23:03going to offer disclosure here.
Speaker:
00:23:05I'm sorry.
Speaker:
00:23:06Are they your client or
Speaker:
00:23:07no?
Speaker:
00:23:08no, no.
Speaker:
00:23:08They're not, they're not
Speaker:
00:23:09know.
Speaker:
00:23:10good point.
Speaker:
00:23:10No, no, I'm not, I'm not, you know, just
Speaker:
00:23:12Nintendo, if you're listening.
Speaker:
00:23:13Mm
Speaker:
00:23:15but it's one of those companies that.
Speaker:
00:23:17They're not always successful,
Speaker:
00:23:19hmm.
Speaker:
00:23:20but they've been around for a hundred, over a hundred years now.
Speaker:
00:23:23Oh my God.
Speaker:
00:23:25And you know, like the way they started as a company, they used to create these deco cars.
Speaker:
00:23:31Like,
Speaker:
00:23:32like super analog decks of cards.
Speaker:
00:23:35That was the business, you know, a hundred years ago.
Speaker:
00:23:39And then they just kind of kept evolving and evolving, evolving.
Speaker:
00:23:43and it became a computer console game console company in the eighties.
Speaker:
00:23:50And every, I would say 10 to 15 years, they have been able to produce a massive hit.
Speaker:
00:24:01So like in the eighties and nineties, when I was growing up in Japan, they had, Nintendo, you know, these in Japan, it was called family computers, here it was called Nintendo.
Speaker:
00:24:10And it became like the first major.
Speaker:
00:24:14Computer game at home.
Speaker:
00:24:16And then like Wii was one of the first gestural gaming consoles.
Speaker:
00:24:22no, that's a great point,
Speaker:
00:24:24And then I would say like around 2017, 18, they introduced the Nintendo Switch.
Speaker:
00:24:31Yeah.
Speaker:
00:24:31And then during COVID, this game called Animal Crossing
Speaker:
00:24:35became a global,
Speaker:
00:24:36Crossing, yeah.
Speaker:
00:24:38global phenomenon.
Speaker:
00:24:39Yeah.
Speaker:
00:24:40you play Animal Crossing?
Speaker:
00:24:42my daughter did actually.
Speaker:
00:24:43Yeah, I never got into it, but I guess,
Speaker:
00:24:46no, but I mean, people who are into it, especially during COVID, I mean, they were
Speaker:
00:24:50playing, you know,
Speaker:
00:24:51so sad.
Speaker:
00:24:52I mean, not your daughter, obviously, but I know who you mean.
Speaker:
00:24:55Like,
Speaker:
00:24:56Yeah, yeah, no, but they were, they were, I mean, people were really into it.
Speaker:
00:25:00You know, and the thing is, I mean, I played it while I watched my daughter play it.
Speaker:
00:25:03And like, I didn't really find it that because like, you don't really do anything, you know?
Speaker:
00:25:09But this, right, but that's, I know, I know, but then you have Roblox that is like built upon that, like as a multiplayer and so on.
Speaker:
00:25:16So, I love that, and you know what that reminded me of?
Speaker:
00:25:18Lego.
Speaker:
00:25:19And, especially adult, fans of Lego.
Speaker:
00:25:24A F O L, that's a special category, and they design and submit to LEGO their own ideas and so on.
Speaker:
00:25:31And you know why that's relevant, and thank you for bringing up Nintendo?
Speaker:
00:25:34Because in China, Japan, in Asia, even in Europe, kids.
Speaker:
00:25:40And so the toy companies are reorienting to like kid adults.
Speaker:
00:25:44So they're creating merch, they're creating those like toys for actually teenagers and above.
Speaker:
00:25:51But that's innovation, kind of realizing that, oh wait a second, maybe we are not for five year olds, but maybe we are for 15 or 25 year
Speaker:
00:25:58Yeah.
Speaker:
00:26:00that because of, I don't know, Squid Game or Nintendo or whatnot.
Speaker:
00:26:05They kind of like are used to, or Roblox at the end of the day, they're used to living in this, this, this, you know, imaginary world.
Speaker:
00:26:12Yeah.
Speaker:
00:26:13So company like Nintendo, I, I find them quite interesting because they've been able to sustain their creativity over so many years.
Speaker:
00:26:23It's not just in the last 10 or 20 years.
Speaker:
00:26:26It's for the past hundred years.
Speaker:
00:26:29Yeah.
Speaker:
00:26:30So it's not just about an individual who's so creative that he or she becomes the leader.
Speaker:
00:26:36And then, you know, like who, like what, what Steve Jobs was to it
Speaker:
00:26:40to Apple, right?
Speaker:
00:26:41Yeah.
Speaker:
00:26:41And then to your point, to an earlier point that you made that is Apple really creative, you know, it's kind of debatable.
Speaker:
00:26:48And is it because of the leadership and no offense to, you know, the leadership
Speaker:
00:26:52at the
Speaker:
00:26:53I mean, they're like, the most valuable brand in the world, and really also it's kind of God bless, you know, we can talk about it, they're doing
Speaker:
00:26:58Yeah.
Speaker:
00:26:58They've been able to increase
Speaker:
00:27:00right, it's just like, okay.
Speaker:
00:27:00Uh, so yeah, I do think
Speaker:
00:27:02They've been able to increase the value of it, you know?
Speaker:
00:27:06that that, like that is for example, innovation, I think what Ikea, has done was innovative, and I think to this day is, because they have like multiple sort
Speaker:
00:27:14of streams, they have like sustainability, they have collaborations, and their sort of content is very responsive.
Speaker:
00:27:21So I think they're keeping themselves on their toes.
Speaker:
00:27:23And I think it's important also to distinguish between corporate cultures and wider cultures they exist within.
Speaker:
00:27:30Scandinavians are more egalitarian, more nimble, more prepared for Unexpected rather than, than Western.
Speaker:
00:27:39I mean, look at Europe.
Speaker:
00:27:41They're like, who, what, like, where, where are we?
Speaker:
00:27:44What century is this?
Speaker:
00:27:45Yeah.
Speaker:
00:27:46So that's, one company that when I think of creativity, and company that's able to produce it on a regular basis.
Speaker:
00:27:55I think of somebody, somebody like, like, Nintendo, on a much, much smaller scale.
Speaker:
00:28:01I find that restaurant industry quite interesting because if, especially if you're a high end restaurant, you know, you have to be highly creative
Speaker:
00:28:11and it's also very competitive.
Speaker:
00:28:13industry.
Speaker:
00:28:14Yeah.
Speaker:
00:28:15So like, for instance, like when I started my own company, the model that I looked at was some of those high end restaurants, but specifically this company, this restaurant called El Bulli
Speaker:
00:28:27in Spain.
Speaker:
00:28:28Yeah.
Speaker:
00:28:29And then this guy Ferran Adria, who's a legendary gastronomy chef and the model that he had at his restaurant was that the restaurant itself was open only for six months of the year.
Speaker:
00:28:41And then the following six months, he would close the restaurant.
Speaker:
00:28:44He wouldn't serve any customers, but he would develop new techniques and new Cleaner innovations.
Speaker:
00:28:50And then following six months, he will serve that.
Speaker:
00:28:53But then during that six months, when the restaurant was closed, he would document it and then he would publish these beautiful monographs of the invention, the, the cleaner inventions that he made.
Speaker:
00:29:07And then that became an IP itself, a piece of content, you know, this beautiful monograph that he would publish.
Speaker:
00:29:14So
Speaker:
00:29:14but they don't exist anymore, do they?
Speaker:
00:29:16They changed, they stopped running the business.
Speaker:
00:29:19Cause to be honest, I don't think he was financially that viable.
Speaker:
00:29:23So they turned it into an educational institution.
Speaker:
00:29:26Okay, let's stay, let's stay with that.
Speaker:
00:29:31No, I understand that you, like I understand the model, but for me it's creativity under realistic market conditions.
Speaker:
00:29:38I think he was, to be fair, I think he was.
Speaker:
00:29:41I mean, they lasted for what multiple decades.
Speaker:
00:29:44They did last for a really long time, and people would make pilgrimage and that was, but I think that with
Speaker:
00:29:50more restaurants having Michelin stars, and even Noma is not around anymore, so it's not just, you know,
Speaker:
00:29:57but Noma was able to succeed because Danish government supported for three years Rejepi, you know, and so it's this kind of recognition that you can't build it off the ground.
Speaker:
00:30:07And I do think that it's very worth having.
Speaker:
00:30:10innovation when you sort of don't operate according to financial laws of the market, but I'm personally and professionally more interested in innovation that actually operates within, you know, because there
Speaker:
00:30:24is so much innovation, go to MIT, go to, you know, like it's, it's kind of like we are going to space and so whatnot, but then what is the commercial potential?
Speaker:
00:30:32So I think connecting that
Speaker:
00:30:35Yeah.
Speaker:
00:30:35Yeah.
Speaker:
00:30:36commercial aspect is
Speaker:
00:30:37But speaking of, speaking of connecting that with a commercial, success or at least viability.
Speaker:
00:30:43Yeah, and sort of stay in that culinary space.
Speaker:
00:30:47Another company that I'll bring, I'll share the screen just so that, for people who are watching this on, on YouTube, you can see it
Speaker:
00:30:56Ooh, what's that?
Speaker:
00:30:57Oh,
Speaker:
00:30:57Yeah.
Speaker:
00:30:58So it's this, it is a Japanese brand called Toraya and what they make is, called Wagashi, which means Japanese pastry.
Speaker:
00:31:07Hmm.
Speaker:
00:31:07And it's been around for, uh, since 16th century,
Speaker:
00:31:12Hmm.
Speaker:
00:31:1316th century.
Speaker:
00:31:14And then they produce these beautiful, pastries.
Speaker:
00:31:19And, and by the way, I also like the simplicity of the Instagram account.
Speaker:
00:31:24They just show that and that only, you
Speaker:
00:31:27How many followers do they have?
Speaker:
00:31:29they have like 130 K.
Speaker:
00:31:31So it's not a humongous following.
Speaker:
00:31:33But it's not small so that you have their
Speaker:
00:31:36small.
Speaker:
00:31:37aficionados and that's nice.
Speaker:
00:31:39Yeah, do they ship globally?
Speaker:
00:31:40It looks beautiful,
Speaker:
00:31:42yeah, yeah, yeah, yeah.
Speaker:
00:31:43But
Speaker:
00:31:43really nice how clean it is.
Speaker:
00:31:46yeah, it's been around for, for, you know, 400 years.
Speaker:
00:31:50That's insane.
Speaker:
00:31:51And when did they open their Instagram account in 18th century?
Speaker:
00:31:54Exactly.
Speaker:
00:31:5518th century.
Speaker:
00:31:56Exactly.
Speaker:
00:31:57Yeah, that's a lovely example.
Speaker:
00:31:58And I think there's so many examples of the, of craftsmanship.
Speaker:
00:32:03But craftsmanship is one thing and then the other is brand and a company, you know, and you're lucky.
Speaker:
00:32:09One is lucky if they combine the two, like the story of on running.
Speaker:
00:32:13I love that story because they're like really running nerds who are like, what if you put the pipe?
Speaker:
00:32:19And try to, like, build the, like, a soul of that and then they have a lab and, but at the same time, they're not just about product innovation.
Speaker:
00:32:26They're like about the emotion of running the
Speaker:
00:32:28feeling of running the spirit, you know, so I think they're really doing the right thing that they filed an IP.
Speaker:
00:32:33Also, they plan to stay around.
Speaker:
00:32:35They're doing the right thing in terms of building and product innovation, which is sort of like, and also like Hawker
Speaker:
00:32:41that innovative materials when you look Nike, which kind of slid back because of the lack of product innovation.
Speaker:
00:32:47But speaking on just to go back to a little bit, I like what they're doing in terms of the product
Speaker:
00:32:53innovation, but also, they're like collaborations and marketing activities as of late, you know, so they are.
Speaker:
00:33:00collaborating with, I think, lower bed and, coming up with a collection that's specific to that, collaboration.
Speaker:
00:33:07So, yeah, it's not just, you know, creating good products for the sake of good products.
Speaker:
00:33:12No, it's knowing your audience and then inspiring your audience in a cultural sense, not just in a product sense.
Speaker:
00:33:18Yeah.
Speaker:
00:33:19But just to summarize, for the audience, what's one thing that you want our audience to take away about this conversation?
Speaker:
00:33:26Oh, that creativity is not the output is the approach and the creativity doesn't sit in a traditional creative
Speaker:
00:33:34departments as a design or marketing or creative and that creativity beats efficiency and it's now becoming.
Speaker:
00:33:42Increasingly, the dominant mode of how companies organize themselves.
Speaker:
00:33:47Of course, we're not going to see the shift, but a lot of industries are hitting their, sort of a limit, like media, whatever is happening, media is happening in retail.
Speaker:
00:33:57And then you kind of look across mass industries and see who stays and who goes.
Speaker:
00:34:02Yeah.
Speaker:
00:34:02Cool.
Speaker:
00:34:03my summary or my key takeaway is actually going back to the, the beginning of this conversation, which is that I find the definition that I shared at the beginning,
Speaker:
00:34:13creativity is a combination of original thought and skillful action and any organization that's able to do both.
Speaker:
00:34:21are the ones that win, and that can be creative.
Speaker:
00:34:24It's not, you know, to your point, a department or individual or a function, but those two things, being able to come
Speaker:
00:34:32up with original thought and execute, skill free or the two ingredients, the basic ingredients of creativity.
Speaker:
00:34:39Right, and I mean, I'm just going to say for those who are not from agencies that coming up with original thought is very high limit.
Speaker:
00:34:46So I think it's enough to have original way of addressing a problem or addressing an issue like thinking outside the box.
Speaker:
00:34:54Oh, it hasn't been done before.
Speaker:
00:34:56So I just want to say, because those people are like, their actions are going to impact the bottom line of the company.
Speaker:
00:35:04Right.
Speaker:
00:35:05Alrighty.
Speaker:
00:35:05So, hit list.
Speaker:
00:35:06So
Speaker:
00:35:06I can, I can go.
Speaker:
00:35:07Yeah.
Speaker:
00:35:08So, I can't remember if I mentioned this.
Speaker:
00:35:10I think we talked about this a couple of weeks ago, but my hit list right now is, squid, squid game.
Speaker:
00:35:16Really?
Speaker:
00:35:17No one likes Squid Game.
Speaker:
00:35:19I think, like, again, are you sure?
Speaker:
00:35:21Oh my god, no one is watching it.
Speaker:
00:35:23Everyone is like, oh, it's repetition of the last one, and No, we watched it, and we're like, okay, this is copy paste.
Speaker:
00:35:30Really?
Speaker:
00:35:30You, did you
Speaker:
00:35:31a single person Yeah, yeah, yeah, I did.
Speaker:
00:35:33Brian and I watched it when it came out, and it was like, hmm.
Speaker:
00:35:36Like, it's literally copy paste of the same,
Speaker:
00:35:39It is similar?
Speaker:
00:35:40Really?
Speaker:
00:35:41Okay,
Speaker:
00:35:42And then I talked with some Gen Z, like 30, they were like, no, they didn't even bother, they
Speaker:
00:35:48maybe maybe I'm biased because like what I, it's true, it's very much similar to the first one, right?
Speaker:
00:35:56Yeah, but especially when it
Speaker:
00:35:58And the writing is not as good, the narrative arc is not as believable, so I'm gonna push back on that one.
Speaker:
00:36:04I mean, everyone needs to have their hit, but I'm just saying,
Speaker:
00:36:07like,
Speaker:
00:36:07Okay, so
Speaker:
00:36:08I'm only into like the second episode, so I haven't watched the whole thing.
Speaker:
00:36:13So maybe I'll,
Speaker:
00:36:15I will
Speaker:
00:36:15No, I already forgot about it.
Speaker:
00:36:17And I was like traumatized for like weeks after the first, after the first one,
Speaker:
00:36:21no, the first one,
Speaker:
00:36:22conversation or a meeting without like talking about
Speaker:
00:36:25it.
Speaker:
00:36:25And now it's just not in the zeitgeist
Speaker:
00:36:28Oh, man.
Speaker:
00:36:29Oh, man.
Speaker:
00:36:30Okay.
Speaker:
00:36:31So
Speaker:
00:36:32that might, that might ruin, that might ruin the, the viewing of the rest of the episodes for me then.
Speaker:
00:36:38No, but it's like, like you, you can still enjoy it.
Speaker:
00:36:41It's not first that you're, I mean, it is a little worse than it is.
Speaker:
00:36:46Yeah.
Speaker:
00:36:46Yeah.
Speaker:
00:36:46It's not, you just don't believe it.
Speaker:
00:36:48You're just kind of like, yeah, why would he do that?
Speaker:
00:36:50You know what I mean?
Speaker:
00:36:51And when we were watching the first time, we're like, what is this?
Speaker:
00:36:54That was genre creativity.
Speaker:
00:36:56Unbelievable.
Speaker:
00:36:57The first, yeah, I agree.
Speaker:
00:36:58The first one was on so many levels and what was, what was great about the first, especially the first time they came out was that, that the premise or the idea of a survival game is not new.
Speaker:
00:37:09Like it's been around
Speaker:
00:37:11and many, many, writers and filmmakers try to create this type of survival game shows and movies.
Speaker:
00:37:20Yeah.
Speaker:
00:37:21But the way they did it was
Speaker:
00:37:23so
Speaker:
00:37:24was a critique of capitalism.
Speaker:
00:37:26It was such an obvious, brutal critique of capitalism.
Speaker:
00:37:30There are poor people who are thought to be trash, and they're replaceable, and they're fighting for amusement of the upper class.
Speaker:
00:37:37You know what I mean?
Speaker:
00:37:38So, and also it was 2020, like, I think, like, always it's timing.
Speaker:
00:37:432021, after COVID.
Speaker:
00:37:45It just hit us, and that was the time Black Lives Matter, early in the summer, and we're like, Yggdrasil was just starting with Triangles, Sadness, Succession, so on.
Speaker:
00:37:54So you know what I mean?
Speaker:
00:37:55It's always about
Speaker:
00:37:56do you think they waited too long to create the uh, iteration?
Speaker:
00:38:00Even if they didn't, it's not original enough.
Speaker:
00:38:03The premise is the same.
Speaker:
00:38:06But then, then why is it that like so many, Hollywood movies, especially in the past, you know, 10 years is like all sequels.
Speaker:
00:38:16because of literally what we just talked about.
Speaker:
00:38:19Because they want to like, efficiency is what drives them, not creativity.
Speaker:
00:38:23And I learned at Columbia Business School, there is no such thing that works in movie industry like a sequel.
Speaker:
00:38:29That's guaranteed money.
Speaker:
00:38:30So you have all those franchises and sequels.
Speaker:
00:38:32You have Fast and Furious 17.
Speaker:
00:38:34You have
Speaker:
00:38:35Yeah, yeah, yeah, yeah, yeah.
Speaker:
00:38:36All of that because no one wants to be creative and take a risk.
Speaker:
00:38:39Everyone wants to be just like churn every year, fill out the theaters.
Speaker:
00:38:43You're going to know that you have an audience and call it a day.
Speaker:
00:38:46That's why.
Speaker:
00:38:47And then the audience is probably educated that way as well.
Speaker:
00:38:50Like, Hey, you know what?
Speaker:
00:38:52There was a first one that was a big hit.
Speaker:
00:38:53And so then there must be a next one.
Speaker:
00:38:55Well, I mean, probably, but someone didn't read that article on Netflix that they sent you.
Speaker:
00:39:00I sent you over the, yeah, yeah,
Speaker:
00:39:02no, I didn't.
Speaker:
00:39:03I didn't.
Speaker:
00:39:03I don't think I did.
Speaker:
00:39:05I don't think you did.
Speaker:
00:39:05I sent you on WhatsApp.
Speaker:
00:39:07I sent you an article on Netflix.
Speaker:
00:39:09And the criticism of Netflix recommendation and what it, what he has done for, It's published in N plus one for movie.
Speaker:
00:39:18They're like, they're basically a television company.
Speaker:
00:39:20Their enemies were two things, blockbuster and cable.
Speaker:
00:39:24And now they're like cable with live TV.
Speaker:
00:39:26And they're like blockbuster in the sense there is ton of crap in a store, but nothing you want to watch.
Speaker:
00:39:33Okay.
Speaker:
00:39:33You know what?
Speaker:
00:39:33I think, I think I know the link, but I never actually read it.
Speaker:
00:39:36It's okay.
Speaker:
00:39:37I know.
Speaker:
00:39:37That's why I said someone did
Speaker:
00:39:38No, I did.
Speaker:
00:39:39I did not read it.
Speaker:
00:39:40So I'll do my homework.
Speaker:
00:39:42for next time.
Speaker:
00:39:43Okay, so let's say, for those who are still listening, that one and a half person, you can find us on YouTube, Spotify, Apple Podcasts.
Speaker:
00:39:54If you like what you're hearing, leave a review.
Speaker:
00:39:58I'm Ana Angelic, and this is
Speaker:
00:40:00Rain a model and see you in two weeks.
Speaker:
00:40:02See You In Two Weeks.
Speaker:
00:40:03Thanks for listening.