ABOUT THIS EPISODE
Questions
How might you improve a patient's understanding of her condition?
How do you give a patient a clear and lasting impression of the
management plan?
What difference do you think effective communication might make to
patients beyond the consultation?
English
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OTHER EPISODES IN THIS PODCAST
QuestionsHow might summarising be of benefit to the clinician and the patient?How is reflective listening different from summarising?When might silence be an effective communication tool?
Questions - segment 1What style of questioning was used in this consultation?Why do health professionals use this style of questioning? What are thedisadvantages?What is empathy and why is it important to patients and professionals?Questions - segment 2What are the differences between this consult…
This short sequence introduces some of the questions you should consider asking at the first consultation.Questions:What questions are important to ask in the first consultation?What are the different mechanisms of chronic pain?What do you understand by the biopsychosocial model?
QuestionsWith respect to non-verbal cues, discuss how you could use thefollowing to enhance communication:Seating arrangementEye contact & facial expressionPosture
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