[ENCORE] Sales Language Landmines with Liz Wendling (Episode 272)

"Most people do not listen with the intent to understand; they listen with the intent to reply." — Stephen R. Covey. Omg, I love this quote. I see it frequently, where people take turns talking at each other, not with each other. UGH, it makes me crazy. In my sales process, step 4 is Active listening. I gave it its own step because listening is the heart and soul of being good at sales. In my model, I believe we should be listening 70% of the time, so a 70/30 split.

Today, I'm so excited to explore the potent impact of language in sales and business as my guest, and I dive into how the words you choose can build trust, foster connection, or completely derail your conversations. Learn how to communicate with clarity, confidence, and authenticity to drive better results.

YouTube: https://youtu.be/kMhPuQhxNao

About Liz Wendling: Liz is the founder of The Sales Clinic and Purposed-Powered Selling. Liz is driven by the mantra: It's not WHAT you sell; it's HOW you sell that matters. Liz understands the sales challenges professionals face when selling in today's competitive environment. She shows them how to make a profound difference in their sales approach, language, and process.

How to Get In Touch with Liz Wendling:

Email: liz@lizwendling.com

Website: http://www.lizwendling.com/

Stalk me online!

LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week. Listen to Connie dive into new sales and business topics or discuss any problems you may have in your business.