ABOUT THIS EPISODE
Most leaders believe they give good feedback, and most employees disagree. If you manage people, this episode explains why well-meant feedback so often fails to change anything.
Researcher Lisa Sansom shares what the evidence shows about trust, emotion and timing, plus simple conversation habits that cost nothing and build engagement.
About the Guest:
Lisa Sansom owns LVS Consulting and is an ICF Professional Certified Coach with an MBA from Rotman and a Master of Applied Positive Psychology from the University of Pennsylvania. She is pursuing a Doctor of Business Administration on the workplace impact of positive feedback.
Key Takeaways:
- Research suggests feedback helps about a third of the time, does nothing a third, and backfires a third.
- How an employee feels predicts action more than the feedback content does.
- Skip the feedback sandwich. Name the topic, then let the employee choose when to talk.
- Ask what got in the way, agree a follow-up plan, and check in within days.
- Genuine positive feedback takes 30 seconds, but high performers need specific, stretching input.
Connect With the Guest:
Website: https://www.lvsconsulting.com
LinkedIn: https://www.linkedin.com/in/lisasansom
Facebook: https://www.facebook.com/LVSConsulting
X: https://twitter.com/lvsconsulting
Episode Chapters:
[12:22] The Feedback Paradox: leaders think they are good at it, employees disagree.
[15:34] The One-Third Finding: what research says about feedback that works, stalls or backfires.
[19:50] Giver, Receiver and the Space Between: trust, psychological safety and the cost of absent managers.
[27:07] Thirty Seconds, Zero Budget: why genuine positive feedback is the most underused tool.
[31:44] Skip the Feedback Sandwich: how to open a hard conversation well.
[39:25] When Emotions Lead: task not person, a way forward and the follow-up plan.
[44:54] Feedback, Trust and Every Generation: why it is always about the relationship.
🎙️ Want to Be a Guest on Healthy Mind, Healthy Life?
Send me a direct message on PodMatch.
👉 DM Me Here: https://www.podmatch.com/hostdetailpreview/avik
🌱 About Healthy Mind By Avik™️
Healthy Mind By Avik™️ Global Mental Wellness Podcast Network - focused, credible, no more identity clutter.
👉 Subscribe and be part of this healing journey.
Refer a Guest
Know someone who would be a great fit for one of our podcast shows? Email us at services@podhealth.club with the subject line “Refer a Guest.” Requests without this subject line cannot be catered to.
Support Our Podcast: Support this Podcast
📬 Contact & Links
Brand: Healthy Mind By Avik™️
Based in: India & USA
📌 Disclaimer - This episode is produced for educational and informational purposes only. All views expressed by the guest are their personal opinions alone and do not represent the views of the host or Healthy Mind by Avik™. The Network does not verify, endorse, or assume responsibility for any guest statements. Nothing in this episode constitutes medical, legal, financial, or professional advice, please consult a qualified professional before making any decisions. Listeners are encouraged to engage critically and independently with all content do not consume blindly. Use this content as a starting point for your own reflection and research, not as a substitute for professional guidance. Third-party content is referenced under fair use for informational purposes only. Guest speakers are solely responsible for their own statements.
If you have concerns about any content, please contact us here
By listening, you acknowledge and accept this disclaimer in full. Read detailed disclaimer here.
#podmatch #healthymindbyavik #podhub.club #bizblend #workplacefeedback #leadership #employeeengagement #psychologicalsafety #positivepsychology #managers #feedback #leadershipdevelopment #teamculture #coaching #humanresources #lisasansom
