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ABOUT THIS EPISODE
In Episode 13 of The inSide Scoop on Customer Success, we tackle a very important topic: Data Driven Customer Success Teams. Listen in as our VP of Customer Success and podcast hostess with the mostess, Anika Zubair, talks to Pat Phelan, Chief Customer Officer at GoCardless.
English
United States
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OTHER EPISODES IN THIS PODCAST
It's Episode 5 of the inSide Scoop, and time for another customer spotlight! A must-listen for any gamers out there. Huge congrats to the folks over at Shadow who went live with their new inSided community and gathered over 4000 users within their first 24 hours! In this episode, Ben intervie…
Today, we’re chatting to Luiza Drăghicean from UIPath—the Romanian Robotic Process Automation (or RPA) software company that reached a $1bn dollar valuation back in March 2018, becoming Romania’s first unicorn! UIPath started life as an outsourcing outfit back in 2005, but it wasn’t until 2012 that…
Welcome to episode 9 of the inSide Scoop.
Grab a coffee, sit back, and join us as we chat to Rav Dhaliwal and discuss his view about CS constantly being at risk of becoming the ‘everything department’.
We speak to VP, Customer Success at Shootproof James Scott to learn how they've combined Product Feedback and Ideation with their new user community.
It's already Episode 7 of The inSide Scoop, and this week we're talking scaling Customer Success using tech touch tools. Join me for a conversation with Sonia Leighton, Chief of Customer Success at Arbor Education to find out how employing tech touch tools like community has helped them w…
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