ABOUT THIS PODCAST 🔗
Come hear from the voices of people working at financial institutions all over the world – the voices doing the work, driving change, creating a movement, and building the financial industry into a more positive and innovative place. No topic is untouchable as we discuss everything from DEI and leadership to culture, lending, and so much more. Sponsored by BUSINESSNEXT, a CRM platform built for Banks and Credit Unions where they value the opportunity to Simplify Work, Drive Growth, and Deliver on Experience.
Update frequency:
every 34 days
Average audio length:
29 minutes
Guest interviews
Has sponsors
English
United States
162 episodes
since April 1, 2020
episodic
LATEST EPISODE 🔗
The NCUA reports that 64% of new credit union members show zero activity beyond opening their account. That's not a growth problem — it's an activation problem. And in this episode, we get into exactly how to fix it.
Joining host Joshua Barclay are Matt Fehrmann, CIO of Kohler Credit Union, and Ha…
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PREVIOUS EPISODES 🔗
With thousands of credit union-related conversations under his belt, CU Broadcast host Mike Lawson has his finger on the pulse of the industry like few others.
So we asked him point blank: after everything you heard in 2025, what should be top of mind for credit union leaders heading into next ye…
Most financial institutions are swimming in risk right now: cyber threats, regulatory pressure, liquidity concerns, fast-moving competitors, and the accelerating impact of AI.
But as Ed Vincent, CEO of Lumio Solutions, explains, the biggest threat isn't any of those individually. It's the frag…
Most credit unions talk about digital transformation as a tech problem. But the real differentiator is not software. It is a strategy that starts with your people and your teams.
According to McKinsey, about 70 percent of digital transformation initiatives fail to meet their goals, creating mas…
Tired of hearing about costly, disruptive core conversions that sideline credit unions when they need to compete most? There's a better way forward.
In this episode, host Joshua Barclay sits down with Brynn Ammon, President of Credit Union Solutions at Jack Henry, to explore how extending—not repl…
What do 300 high schoolers, a treacherous dirt road, and an epic keg party have to do with your bank's data strategy? Everything, according to Joshua Barclay and Nick Del Francia from BusinessNext.
In this unique episode, Joshua shares a wild story from his Connecticut party-throwing days to illus…
Most credit unions are trapped in AI paralysis. It's not because they don't want the competitive advantage, but because they're terrified of what happens when regulators come knocking.
In this tactical episode of Banking on Experience, host Joshua Barclay sits down with Ray K. Ragan, Chief Informa…
What if the secret to member retention isn't more data—but better use of it?
In this live episode of Banking on Experience, we tackle one of the biggest challenges facing credit unions today: keeping Members engaged in an era of limitless options and vanishing loyalty.
You'll learn:
Why 44% of…
Bank of Idaho made headlines with its $245 million acquisition deal with Glacier Bancorp—a bold move at a time when community banks are battling rising regulatory pressure, digital disruption, and funding challenges.
In this episode, Chairman, President & CEO Jeff Newgard shares:
The key …
Real-time payments are revolutionizing how money moves—faster, easier, and more seamless than ever. But with speed comes risk. Fraudsters aren't just small-time scammers anymore; they're running sophisticated, AI-powered crime rings that target credit unions and community banks in real time.
So, h…
Disclaimer: The podcast and artwork embedded on this page are from Andrew Piron & Joshua Barclay, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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