ABOUT THIS EPISODE
In this episode of Banking Transformed, host Jim Marous sits down with Carson Kotnyek, VP of Head of Loyalty and Ecosystems at Zafin, and Mike Cook, Group Head – Zafin Industry Advisors, to unpack the future of ecosystem banking. The discussion explores how banks can modernize without full core replacements, why customer behavior is driving […]
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United States
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This episode of Zafin’s Banking Blueprints examines the evolving importance of customer experience (CX) in the financial sector. Host Dharmesh Mistry is joined by Chad Hamblin, Director of Financial Services at Microsoft, and Chris Dickin, Global Partner Strategy Lead at Zafin. Hamblin explai…
In this episode of Banking Transformed, host Jim Marous sits down with Carson Kotnyek, VP of Head of Loyalty and Ecosystems at Zafin, and Mike Cook, Group Head – Zafin Industry Advisors, to unpack the future of ecosystem banking. The discussion explores how banks can modernize without full co…
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