ABOUT THIS EPISODE
We dive into the fascinating world of professional window cleaning with AC Lockyer and expert Denver Klassen of Denver's Window Cleaning, exploring techniques from traditional squeegee methods to modern pure water systems. Denver shares his 19 years of industry knowledge to help property owners understand the best approaches for maintaining their windows.
• Window cleaning involves more than just glass—frames, sills, screens, gaskets, and casements all require attention.
• Traditional window cleaning uses a scrubber/mop and squeegee technique requiring artistry and muscle memory.
• The ideal soap-to-water ratio starts at one tablespoon per gallon, adjusting based on how the squeegee glides.
• Pure water window cleaning uses zero TDS water that naturally attracts dirt without chemicals.
• Water-fed poles enable cleaning windows up to seven stories high while keeping feet safely on the ground.
• Understanding hydrophobic versus hydrophilic glass properties affects your cleaning approach and results.
• Windows represent a major investment in buildings—often $50,000-$100,000 in a home—making proper maintenance essential.
For window cleaning assistance or equipment, visit https://softwashsystems.com/locations to find a licensed affiliate professional in your area.
SHOW NOTES 🔗
TRANSCRIPT 🔗
00:00:23.373 --> 00:00:31.257
Hey guys, it's AC Locker here and the tools, techniques and chemicals that you're going to need to clean the exterior of your building.
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If you're a homeowner, property owner, engineer, maintenance director, any of those types of jobs we want to help you be successful.
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Taking care of the surfaces on your building.
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Taking care of the surfaces on your building.
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And this week I've got Denver Cross and he's from Denver's Window Cleaning and you're up in Canada.
00:00:50.308 --> 00:00:52.052
What's the specific city that you're in?
00:00:52.859 --> 00:00:57.149
We're in a small town called Steinbeck in the province of Manitoba in Manitoba.
00:00:58.212 --> 00:01:05.328
So, Madeline just moved in and zoomed in and did the cool Google thing and everybody can see all the licensed affiliates we have in the world.
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It just zoomed into your location there, which is very, very cool.
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It's kind of neat to think about that.
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We're over 150 licensed affiliates now in eight countries and that's just pretty cool.
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So this week we're talking about Windows and people probably think to themselves ah, window cleaning, that's pretty straightforward.
00:01:32.853 --> 00:01:33.896
I get that comment a lot.
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You get that comment a lot.
00:01:40.248 --> 00:01:42.739
How many years have you been cleaning windows Denver?
00:01:42.739 --> 00:01:53.878
We're going into our 19th seasonth season, so basically 19 years, and when you're talking about windows we're not just talking about the glass surface right, correct.
00:01:53.897 --> 00:02:00.403
Yeah, there's a lot of different features or different areas of the window, like the, the frames, the sills, the screens, the glass itself.
00:02:00.403 --> 00:02:03.953
Um and uh, you got interior and exterior.
00:02:03.953 --> 00:02:05.277
You got to think about the.
00:02:05.277 --> 00:02:06.180
You open the casements.
00:02:06.180 --> 00:02:14.871
You got to look into that and clean the, the insects and the dust out of corners and crevices there's a lot of things that you got to figure.
00:02:14.871 --> 00:02:16.094
Yeah, there's a lot.
00:02:16.115 --> 00:02:33.628
There's a lot to it, yeah and so, yeah, when you look at the basic window, you have have the glass portion of the window, you have a gasket, you have a frame, you have, you know then, the casement, you have the sill, you have a screen, storm windows.
00:02:33.628 --> 00:02:35.687
You guys got storm windows up where you're at.
00:02:37.061 --> 00:02:40.631
Some of the older houses do, but the windows are built a lot better than what they used to be.
00:02:46.740 --> 00:02:49.266
Before we had double-planed gas-filled glass, people used to hang a window on the inside and a window on the outside.
00:02:49.266 --> 00:02:58.264
You'd have a gap, sometimes this wide, between the two and you'd have to get in there and try to clean that with, like, a bottle opener or a bottle brush or something like that.
00:02:58.324 --> 00:03:03.662
It was absolutely miserable yeah, no, our old, our old storm windows were actually on.
00:03:03.662 --> 00:03:12.706
They were hung on hooks at the top and then you could have toggles that held them in place on the sides, so you could swing them out, swing them out, unhook them and bring them right down.
00:03:13.139 --> 00:03:21.008
Wow, In Virginia here in the United States, they literally install a window on the outside, install a window on the inside and you can raise or lower them.
00:03:21.008 --> 00:03:36.150
But when you raise that window up, you still have the other whole half of the window on the inside that you've got to clean out and and window cleaners just absolutely hate yeah I haven't seen that too much, but I have seen, yeah, yeah all right cool.
00:03:36.210 --> 00:03:39.525
So let's let's let's break into this a little bit.
00:03:39.525 --> 00:03:42.859
What are the different types of window cleaning?
00:03:42.859 --> 00:03:47.300
Because window cleaning has gotten very sophisticated over the years.
00:03:47.300 --> 00:03:48.745
I mean most homeowners.
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When they go to clean their windows around their home, they grab Windex, they grab their paper towels and they will clean the inside of their windows.
00:03:55.730 --> 00:04:03.383
Maybe on the outside they'll get a bucket with soapy water and a brush and they'll scrub them on the outside and rinse them with water.
00:04:03.383 --> 00:04:07.073
And that's how most homeowners think about cleaning their windows.
00:04:07.073 --> 00:04:17.151
But there's even now, in as many varying types of windows there are, there is almost as many disciplines now on how to clean windows.
00:04:17.151 --> 00:04:21.391
But I really want to focus on the top disciplines.
00:04:21.391 --> 00:04:27.413
So why don't you introduce us to some of the techniques for cleaning windows or disciplines?
00:04:29.201 --> 00:04:32.350
Well, you mentioned the mom and pop, the homeowner style.
00:04:32.350 --> 00:04:49.716
But then there's the traditional window cleaning, which is the mop and squeegee, and that goes back to, I think, the Depression era when people started cleaning windows and that was one of the industries that just they kept busy and because shops wanted to keep your place looking nice.
00:04:49.716 --> 00:04:50.961
So that's just basically a.
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We call them a scrubber.
00:04:52.103 --> 00:04:56.052
Here in the us they call them a mob, yeah, applicator.
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Some people call them an applicator.
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It's just basically a handle.
00:04:58.706 --> 00:05:03.382
It looks like a letter t with a sleeve on it and you soak that.
00:05:03.382 --> 00:05:14.002
You scrub the window, scrub the glass and then you got a squeegee which is a very soft rubber in a metal channel with a handle on it, and you just pull the dirty water off the glass.
00:05:14.043 --> 00:05:20.144
That's your traditional method and and so there's there's a real technique to that.
00:05:20.144 --> 00:05:25.213
I've seen people take the the mop first and the mop almost kind of looks like lamb's hair.
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You know, it's really nice.
00:05:27.346 --> 00:05:34.449
You soak it in your bucket and you apply the soap in the water, you scrub the window and then you take out your squeegee.
00:05:34.449 --> 00:05:43.370
But I've seen people have the mop in one hand, the squeegee in the other and follow each other and come down the glass and it's really incredible to watch.
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They actually have window cleaning competitions and there's actually a person who holds the world's record on the fastest window cleaning ever on a two foot by two foot lot to it and different types of rubber, different elastic elasticities of rubber, the size of the channel, the different mops, and then you come back and finish off with a microfiber towel.
00:06:17.166 --> 00:06:21.901
I mean the buckets that they carry on their side and all the tools.
00:06:21.901 --> 00:06:30.596
Describe some of that stuff, because it's fascinating to see an old school window cleaner at work well, you have your the buckets.
00:06:30.656 --> 00:06:31.480
Which would you come along?
00:06:31.480 --> 00:06:33.345
What used to come with like a five gallon pail?
00:06:33.345 --> 00:06:36.380
You dip one into the scrubber or the applicator, then flip it over.
00:06:36.401 --> 00:06:51.314
You're going to dip the other yeah, um, but now they come in a bucket that's about 20 inches long, so you can actually just do one, one dip and, uh, your, your applicators, all wet, um, so then, um, the whole part of the squeegeeing.
00:06:51.314 --> 00:06:53.639
Squeegeeing is the, is the the secret?
00:06:53.639 --> 00:06:58.831
Anybody can wet a window, as long as you scrub, and thoroughly, and make it wet.
00:06:58.831 --> 00:07:09.095
The trick is the squeegee and um, if your technique is wrong, you're going to leave a lot of lines, and I see a lot of startups, a lot of people who say I'll do it myself.
00:07:09.095 --> 00:07:14.067
Um, just after they're done, you, just you can see a lot of the streaks that they leave.
00:07:14.067 --> 00:07:18.581
Right, and most traditional window cleaners are artists.
00:07:18.581 --> 00:07:26.925
Um, you gotta be able to separate the artist from the guy who can do it really well and you want to make a living at it.
00:07:27.165 --> 00:07:40.434
Yeah, yeah, so literally I've seen people do different techniques with the squeegee and so real, real newbies, amateurs, might do what they call the pull technique, where you go to the top of the glass and you pull the water off.
00:07:40.434 --> 00:07:51.060
You go to the top of the glass and you pull the water off, and then you wipe off your squeegee with your microfiber towel and you go to the corners, wipe it, wipe a few of your streaks off and that's okay.
00:07:51.060 --> 00:07:56.564
But what is the real way, the real technique, to squeegee a window?
00:07:58.687 --> 00:08:03.074
uh, some call it the 'S' like the letter S technique, or this is world technique.
00:08:03.074 --> 00:08:13.168
Um, you know, as you talk to, and it basically is just following a pattern, just a swirling pattern, and then bringing the dirty water down to the bottom.
00:08:13.168 --> 00:08:15.533
Then you do what's called closing out.
00:08:15.533 --> 00:08:26.274
You just press your squeegee up against the bottom of the frame and you bring that, that dirty water, right to the bottom and it lands and runs onto the sill and you can soak up the dirty water there.
00:08:26.274 --> 00:08:28.180
So it's, it's fun to watch.
00:08:28.180 --> 00:08:33.460
Um, people always pause and the when you're doing that, they'll.
00:08:33.460 --> 00:08:47.071
They'll stop eating if you're washing windows at a restaurant, or they'll they'll pause on the street when you're doing a storefront, and the main comment we get is oh, can you do my glasses, or can you do my house, or that looks, that was complicated things like that.
00:08:47.110 --> 00:08:52.570
So it is entertaining, yeah it's funny, I call it the dark arts of window cleaning.
00:08:52.570 --> 00:08:53.711
You know it's you.
00:08:53.711 --> 00:08:55.376
You mentioned the artist side of it.
00:08:55.376 --> 00:09:03.298
There's a lot of people that are just very, very wound up and and and proud of the way that they clean windows.
00:09:03.298 --> 00:09:05.352
But it takes a long time.
00:09:05.352 --> 00:09:28.938
If you're trying to scale a window cleaning company or you're trying to you're a facilities manager and you bought a bucket, you bought a T-bar with a scrubber strip on it, you bought some squeegees and channels and rubber and you've equipped your team with some trad poles and all of the accessories and kooch them on for window cleaning and then you go to train a janitor how to clean windows.
00:09:28.938 --> 00:09:31.250
It doesn't always go well.
00:09:31.250 --> 00:09:38.067
How long does it really take to train somebody to clean windows where you can turn them loose on a route?
00:09:40.131 --> 00:09:51.578
When you do that method you talked about, which is the, the pull down, the straight pull method, um, I could have somebody being productive in in two days, yes you know.
00:09:51.578 --> 00:09:56.076
But when you train that the swirl technique um, it takes a lot longer.
00:09:56.076 --> 00:10:01.789
So when I do train the straight pull technique, I have a mandatory move they got to do.
00:10:01.789 --> 00:10:08.451
First, is they got to do what's called a dry line at the top of the window if they're pulling straight down Right, or a dry line at the bottom.
00:10:08.451 --> 00:10:14.437
They got to create a small space like an inch wide, so they can put a clean squeegee in and then pull it across.
00:10:14.437 --> 00:10:26.052
Or, if they're pulling down, they put a clean squeegee in and pull it down Right, because otherwise they're going to pull the dirt from the top and create some streaks and then it'll catch and it'll look cleaner at the bottom than it will at the top.
00:10:26.854 --> 00:10:34.678
So that's the artist side of me, trying to train my people to be somewhat artistry, if that's a word.
00:10:34.678 --> 00:10:46.493
And then An artisan, yeah, there we go To deliver a fine product, right, right, and so the customer's thrilled, and then we have what we have in our shop.
00:10:46.493 --> 00:10:50.708
We call it our Miyagi window If you have ever watched the Karate Kid.
00:10:50.708 --> 00:10:51.871
Mr Miyagi.
00:10:51.871 --> 00:10:52.913
Wax on, wax off.
00:10:54.336 --> 00:10:54.837
So that's….
00:10:54.837 --> 00:10:58.153
We've already talked about that several times in this podcast series.
00:10:58.153 --> 00:10:59.495
Have you, okay?
00:10:59.495 --> 00:11:00.486
Yeah, Mr.
00:11:00.547 --> 00:11:01.831
Miyagi is very popular.
00:11:07.011 --> 00:11:07.654
It's a great analogy, right?
00:11:07.654 --> 00:11:08.840
Yeah, and uh, um, we actually have the window set aside.
00:11:08.840 --> 00:11:09.803
We say, okay, you're on for the miyagi window.
00:11:09.803 --> 00:11:12.312
We, we make them do it over and over and over.
00:11:12.312 --> 00:11:15.162
Yes, yeah, it's muscle memory.
00:11:15.182 --> 00:11:36.565
Then they say, okay, you're right-handed, switch to your left hand, which will cause a lot of frustration, right, but, but we, we get both hands going in the squeegees so they can both squeegee and scrub with either hand and that's important, because when you're on a ladder and you're cleaning a window over here with your right hand, you don't want to get down and move the ladder so you can just clean the next window with your right hand.
00:11:36.565 --> 00:11:54.697
You want to place your ladder once and clean this direction with your right hand and turn around and be as proficient with your left hand to be able to clean the window yeah, yeah, we actually have a contest in our shop for fastest time on that miyagi window, and then they get a, a gas card or something.
00:11:54.998 --> 00:11:58.226
Yeah, get to a pizza shop or something like that.
00:11:58.226 --> 00:12:00.950
Um, yeah, we do that every season.
00:12:02.370 --> 00:12:15.404
And so for people, now that you're you know, you can go to your local Wash Life store or any of our distributors are out there and you can purchase some of the great lines that are out there, like Phantom Window Works or Unger Ed Array.
00:12:15.404 --> 00:12:31.504
You know there's many, many window cleaning companies out there that make great products, many, many window cleaning companies out there that make great products, and you can go and purchase your T-bar, your trad pool, your squeegee and channel and rubber and all the tools you need to clean the windows.
00:12:31.504 --> 00:12:38.057
But there is a little secret you just don't put a squirt of dishwashing detergent in the water and clean the window.
00:12:38.057 --> 00:12:39.631
You can put too much soap in the water.
00:12:39.631 --> 00:12:41.653
You can put too little soap in the water.
00:12:41.653 --> 00:12:45.753
What is your standard mix that you like to use for squeegeeing the window?
00:12:45.753 --> 00:12:46.615
You can put too much soap in the water.
00:12:46.615 --> 00:12:47.636
You can put too little soap in the water.
00:12:47.636 --> 00:12:50.082
What what is your standard mix that you like to use for squeegeeing the windows?
00:12:50.143 --> 00:12:56.596
my ratio to start is about a tablespoon of soap per gallon of water, and then you can tweak it as you go.
00:12:56.596 --> 00:13:00.289
Tablespoon is minimum and, uh, you can tell if you have enough.
00:13:00.289 --> 00:13:03.235
If you get a nice glide, your squeegee will glide across the glass.
00:13:03.235 --> 00:13:11.876
But if your squeegee is bouncing or or squealing sometimes it makes a squeaky, squeaky sound then you'll probably need a little bit more soap.
00:13:11.876 --> 00:13:16.692
So we start with about a tablespoon so the soap's acting as your lubricant.
00:13:16.731 --> 00:13:37.076
Because when you, when you go with your, your mop or your scrubber and you scrub the glass and you mop it all down, you need that little bit of something to break the surface tension on the glass so that your squeegee not only removes the water but doesn't shatter, because if it shatters then of course you leave more streaks and spots and everything lasts.
00:13:37.076 --> 00:13:41.695
So you know, the product that we use is a product called Phantom Levitate.
00:13:41.695 --> 00:13:44.792
We call it Levitate, that's Gilson Phantom's Levitate.
00:13:44.792 --> 00:13:49.195
But you also kind of want your squeegee to levitate on the glass.
00:13:49.195 --> 00:13:59.769
So you get a good squeegee and so, yeah, you need about a tablespoon is about right per gallon and then you go up or down, depending on if you have really hydrophobic glass or if you have hydrophilic glass.
00:13:59.769 --> 00:14:02.293
Depending on if you have really hydrophobic glass or if you have hydrophilic glass.
00:14:02.293 --> 00:14:08.020
Why don't you explain to people a little bit about, just really quick, about hydrophobic versus hydrophilic glass?
00:14:08.020 --> 00:14:15.101
Because they're going to encounter that out there.
00:14:19.365 --> 00:14:23.054
Well, hydrophobic and hydrophilic this is the way that the glass pushes away or repels water or holds on to water.
00:14:23.054 --> 00:14:29.917
Now, I'm always under the impression that hydrophobic glasses when my water sheets off real nice and nice and smooth, it's hydrophobic.
00:14:29.917 --> 00:14:33.215
And I've been in debate with people who say, oh, that's hydrophilic.
00:14:33.215 --> 00:14:35.631
So I just know there's a difference.
00:14:35.631 --> 00:14:43.368
Right, I'm not science-y in that way, other than I can see the difference, I can teach the difference, and it depends who I talk to.
00:14:43.368 --> 00:14:44.910
They'll debate me on what.
00:14:44.910 --> 00:14:45.812
Which word is which.
00:14:45.812 --> 00:14:50.249
Um, so you might even know which word is.
00:14:50.249 --> 00:14:55.647
Is where the water repels real nice, well, I think it's not only that there's a preference thing.
00:14:55.967 --> 00:15:00.138
Some window cleaners like hydrophilic glass and some like hydrophobic glass.
00:15:00.138 --> 00:15:22.111
So the key to it, the way it's been explained to me and I got us one of my mentors, steve blythe, with jay racenstein they're an over 100 year old I think they're 115 year old window cleaning supply company now um, is phyllos, where hydro, hydro, water, phyllic or phyllos is the greek word for loves.
00:15:22.111 --> 00:15:31.192
Okay, so glass that loves water, the water will sheet across the glass and will come down the glass as a sheet of water.
00:15:31.192 --> 00:15:38.152
Yeah, it plays on the glass, it loves the glass it, it mates together well with the glass.
00:15:38.852 --> 00:15:50.514
Hydrophobic is hydro, water, phobic is fear, is when it beads up and the water repels the glass like it's scared, like it's pushing that water away from the glass.
00:15:50.514 --> 00:16:03.465
So when you get glass that the water beads up on and stands up on, it's hydrophobic fears glass, um, if it's hydrophilic, then the glass loves the water, and so that's the difference between the two.
00:16:03.465 --> 00:16:18.432
And if you're doing mop and squeegee hydrophilic, where that you get a sheeting action on the glass is just the absolute best because then your squeegee doesn't shatter, you don't have to use as much, so you don't get a lot of residue on the glass.
00:16:18.432 --> 00:16:21.217
It just goes a lot better, would you agree?
00:16:22.349 --> 00:16:22.830
I do agree.
00:16:22.830 --> 00:16:23.894
I do agree.
00:16:23.894 --> 00:16:33.638
But when it comes to traditional methods, I honestly don't really pay attention or notice it that much, and I don't even teach my my crews about it that much.
00:16:33.638 --> 00:16:38.635
It's when we do pure water window cleaning that you can really see it yes, you know.
00:16:38.937 --> 00:16:40.020
So you're not.
00:16:40.020 --> 00:16:42.470
You're not what I would describe as a window cleaning snob.
00:16:42.470 --> 00:16:48.549
No, I've seen some window cleaning snobs.
00:16:48.549 --> 00:16:49.150
It's crazy.
00:16:49.150 --> 00:16:53.578
Yep, so you mentioned pure water, window cleaning.
00:16:53.578 --> 00:17:02.480
That is something that's just really come to prominence the last 20 years in the industry, especially the last 10 years.
00:17:02.480 --> 00:17:05.733
It's really become common in the window cleaning industry to use pure water.
00:17:05.733 --> 00:17:18.011
So let's describe that technique, because if you're a novice or you're trying to train and scale your company quickly, the water fed pool might be the answer for you.
00:17:18.011 --> 00:17:19.290
So describe that process.
00:17:19.330 --> 00:17:21.096
Yes, Well, pure water.
00:17:21.096 --> 00:17:35.648
Window cleaning is the art of putting dirt into clean water and rinsing the dirty water off and then letting the remainder of the liquid, pure water that's on the glass, just evaporate and dry up.
00:17:35.648 --> 00:17:38.644
Then your window is left spotless.
00:17:38.644 --> 00:17:42.459
So the key there is to get pure water.
00:17:42.459 --> 00:17:50.590
You've got to get a reverse osmosis system with a particle filter, ro filter and a DI resin to polish the water.
00:17:50.590 --> 00:17:55.507
In some areas of the country there's more or less of these items.
00:17:55.507 --> 00:18:08.819
I'm in a pretty hard water area a lot of iron deposits so I've got to use my particle filter, my DI filter I mean my RO filter and my DI resin to bring my water down to zero parts per million or as close to zero as I can.
00:18:09.501 --> 00:18:14.340
So let's talk about that real quick, because pure water is not soft water.
00:18:14.340 --> 00:18:17.067
There is a huge distinct difference between the two of them.
00:18:17.067 --> 00:18:31.819
Soft water is water that has been softened, usually by using a mineral like salt Okay, using a mineral like salt okay.
00:18:31.819 --> 00:18:32.623
And pure water is zero tds.
00:18:32.623 --> 00:18:33.885
Tom, well, it actually stands for total dissolved solids.
00:18:33.885 --> 00:18:39.338
I was gonna go tom day, sam, but no, it actually stands for total dissolved solids and so it's zero tds.
00:18:39.338 --> 00:18:53.909
So in florida, here, our water is somewhere between usually between 320 and 350 TDS, and that means that when you take the water out of the tap from a city, well water could be even higher, 500, 600.
00:18:53.909 --> 00:19:07.307
But when you take that tap water out of the house and you were to rinse your windows even maybe after scrubbing them with a scrub brush and soap and water, and rinse them, they went dry with spots, or what are called mineral deposits on the glass.
00:19:07.307 --> 00:19:09.741
Now, what's your TDS in your area?
00:19:09.741 --> 00:19:10.063
Do you know?
00:19:10.875 --> 00:19:12.603
In summer, between three and 500.
00:19:12.603 --> 00:19:15.782
Depends which well I tap into.
00:19:16.223 --> 00:19:16.726
Yep, yep.
00:19:16.726 --> 00:19:18.400
And so you're in a similar situation.
00:19:18.400 --> 00:19:19.002
What we have here?
00:19:19.002 --> 00:19:21.421
We have a lot of silt or sediment in our water too.
00:19:21.421 --> 00:19:23.926
Especially if people have a well, they have well water.
00:19:29.775 --> 00:19:34.284
You absolutely have to have that fourth stage or that sediment filter on your pure water cart, but what we're doing is we're making zero tds water.
00:19:34.284 --> 00:19:57.580
What that means is is in the water molecule the hydrogen and the oxygen, okay, hydrogen dioxide in that molecule and the molecules are all stacked together and make water, is if you are able to remove any dissolved solids in there and and get zero tds water, that makes for lack of a better term, the water hungry for minerals.
00:19:57.580 --> 00:20:05.445
So when you spray the water on the glass and you agitate it with a brush, it'll, without soaps, without chemicals.
00:20:05.445 --> 00:20:07.692
Pull that dirt off the glass and you agitate it with a brush, it'll with out soaps, without chemicals.
00:20:07.692 --> 00:20:15.009
Pull that dirt off the glass and bring it into suspension on the on inside of the water so you can remove it from the glass.
00:20:15.009 --> 00:20:21.048
And then you, and then so you explain kind of the technique because you, you just don't rinse it.
00:20:21.048 --> 00:20:22.616
There's there's like three things you do.
00:20:22.616 --> 00:20:25.201
Go ahead and explain.
00:20:25.520 --> 00:20:31.209
Purified water, zero TDS water naturally wants to get dirty.
00:20:31.209 --> 00:20:38.680
Yes, there's definitely a technique to washing windows with purified water.
00:20:38.680 --> 00:20:40.522
My technique is we start with the frames.
00:20:40.522 --> 00:20:46.306
We got a lot of vinyl frames in my area, so vinyl, plastic frames and they tend to break down, get a lot of oxidation.
00:20:46.306 --> 00:20:49.130
Frames in my area, um, so plastic, vinyl plastic frames and they tend to break down, get a lot of oxidation, especially if they're self-facing.
00:20:49.130 --> 00:20:54.903
And when we agitate the frame a little bit, some white looks we we call it bleeding.
00:20:54.903 --> 00:20:56.467
It looks like it's just running.
00:20:56.467 --> 00:20:58.920
It's oxidation, it's chalk yeah, it's chalk.
00:20:58.920 --> 00:21:00.443
Yeah, it's running down the windows.
00:21:00.483 --> 00:21:11.681
Right early on, when I started training pure water, my guys would wash the windows, wash to wash the frames and then they leave and let the water evaporate and then customers would call me back why is my window so hazy?
00:21:12.021 --> 00:21:14.388
Yeah, are you a little milky run spots?
00:21:15.112 --> 00:21:25.403
I had to change my training technique, yes, so our method now is we wash all the frames with a bristle brush, whether it's a boris air bristle or a padded brush.
00:21:25.674 --> 00:21:37.046
We like to use bristles that get into all the crevices and get the bugs and s out dirt and dust as much as we can within the crevices of the frame, and then we'll go around the house or the building and do the frames.
00:21:37.046 --> 00:22:06.215
Then we'll come back to window number one, now that the water hasn't had a chance to drip out, and then we'll concentrate on the glass without touching the frame again, because all that, that chalky water, um, has had a chance to run down, and so we can just focus on the glass and then scrub and rinse the glass with pure water, and once we do a final rinse on the glass, we leave it alone and then let the remainder pure water which is the last thing to touch your glass let it evaporate.
00:22:06.215 --> 00:22:16.079
And then you gotta remainder pure water which is the last thing to touch your glass let it evaporate, and then you got an almost perfect result, whether you're on ground level or I can be confident up to 65 feet.
00:22:17.361 --> 00:22:23.884
Now when we were talking about hydrophobic versus hydrophilic, a lot of people that are doing pure water because they'll come in.
00:22:23.884 --> 00:22:32.627
I like to kind of pre-wet the glass first, try to rinse any dirt, because we have a lot of silica sand here and if it gets caught in the brush it'll scratch the glass.
00:22:32.627 --> 00:22:36.349
So I'll rinse the window first, get silica sand off of it.
00:22:36.349 --> 00:22:43.752
I'll scrub all the frames really good, and I have a frame scrubbing brush because sometimes that oxidation gets caught in it.
00:22:43.752 --> 00:22:45.473
I have another brush on the pole.
00:22:45.473 --> 00:23:08.699
I'll flip it around then and then I'll do the glass portions and I'll lift the pole off the glass and I'll rinse it down with the spray bar or the jets or anything else to then make sure that there's only pure water left on the glass and then, if it's hydrophilic it'll have a sheeting action and it will dry 100% spot free.
00:23:08.699 --> 00:23:21.525
But if it's hydrophobic you may still get some droplets or spotting, you know little droplets all over the glass and if they dry with the sun, if there's any minerals left of it at all, they'll dry as spots.
00:23:21.525 --> 00:23:34.900
How do you avoid when you have hydrophobic glass and you do get some droplets of water on the glass after using a water-fed pole and and scrubbing the windows, how do you avoid those spotting?
00:23:34.900 --> 00:23:37.705
Well, if it's a really hot day.
00:23:38.047 --> 00:23:44.295
We slow down our rinse so that, so that we don't rinse faster than what we could bring the dirty water down, right.
00:23:44.295 --> 00:23:49.589
Um, so we have to slow down our rinse so, as we're coming down, the water will evaporate really quickly.
00:23:49.589 --> 00:23:52.721
On the on the south side, you can see it steaming up, right.
00:23:52.721 --> 00:23:54.866
So you gotta, you gotta, pay attention to that.
00:23:54.866 --> 00:24:10.144
Um, if you have a two jet brush, which is pretty standard, or four jet brush and I mean by that is you gotta, you gotta brush it this is the brush head you'll have a jet coming out of the middle of the bristles, those types of brushes.
00:24:10.144 --> 00:24:15.344
You have to lift off the glass and you have to zigzag and rinse the dirty water.
00:24:15.344 --> 00:24:19.859
Now, to do it properly, you can't do a big zigzag sorry, maybe moving my hands too quick.
00:24:19.859 --> 00:24:24.317
You have to actually go inch by inch, which takes a long time.
00:24:24.317 --> 00:24:26.383
So that's out of all of the glass.
00:24:26.423 --> 00:24:27.346
You can't miss an area.
00:24:27.954 --> 00:24:34.567
You can't miss the spot, otherwise you'll have spots within the beach pattern, within the zigzag, if that makes sense.
00:24:34.567 --> 00:24:39.006
So there are products out there, there's companies out there and I have my favorite.
00:24:39.006 --> 00:24:45.721
I don't know if you want me to plug one here, but I have my favorite and it's reach it.
00:24:45.721 --> 00:25:08.560
I love the reach it brushes because they're light, they're agile, you can do a lot of stuff with them and, um, they're easy to train a crew with and the brushes, if you get the right, one, can adapt to mistakes, right, but which has made it very easy to rinse, so you don't have to pull the brush off and zigzag.
00:25:08.580 --> 00:25:13.420
And I know Unger I believe it was, or Tucker has come up with a rinse bar.
00:25:13.420 --> 00:25:14.863
They followed Ritchit.
00:25:14.863 --> 00:25:35.942
Ritchit came up with a rinse bar that comes on top of the bristles and you can actually scrub your window and as you're scrubbing, you're already bringing the water down, you're already rinsing, because the whip, the pure water, is above the bristles, right, and that makes it so easy to teach and the results are fantastic.
00:25:35.942 --> 00:25:47.150
There are times we have to lift up the, the brush just to do a final, uh little touch-up rinse, but we get very, very few spotting fallbacks.
00:25:48.075 --> 00:26:12.417
So the other thing that is really really huge positive on doing the water-fed pole is these poles are 25, 35, all the way up to 65 feet long, so you can clean second-story, third-story, all the way up to fifth-story windows with the water-fed pole technique, which makes it a lot safer, right yeah, I've got as high as seven stories.
00:26:12.980 --> 00:26:14.443
Wow, I'm not a.
00:26:14.443 --> 00:26:15.646
I'm not a fan of it.
00:26:15.646 --> 00:26:17.510
It's, it's actually quite nerve-wracking.
00:26:17.510 --> 00:26:20.576
Um, but four stories and down.
00:26:20.576 --> 00:26:20.778
I've.
00:26:20.778 --> 00:26:25.011
I've got a team of uh, young ladies that are on my, on my team as well.
00:26:25.011 --> 00:26:29.570
They're doing four stories and down, right, and it's a lot of shoulder work, a lot of upper body.
00:26:29.570 --> 00:26:38.934
Um, you get the right carbon fiber pools, a light brushes and it's, it's amazing what you can get done yeah, very cool.
00:26:40.337 --> 00:26:43.384
Well, you know, certainly there there's a lot of stuff that you can do.
00:26:43.384 --> 00:26:44.734
We went through three techniques.
00:26:44.734 --> 00:26:46.079
I mean literally you can.
00:26:46.079 --> 00:26:51.917
You can take and have a five gallon bucket with a pole and a scrub brush on it and clean your windows.
00:26:51.917 --> 00:27:02.460
Make sure it's a soft scrub brush, rinse them off with regular water and if you're a homeowner, take out your blower that you use to blow off your sidewalks and blow all the water off your glass quickly.
00:27:02.460 --> 00:27:04.576
Make sure you don't get too far ahead of yourself.
00:27:04.576 --> 00:27:07.989
Do each window at a time and that will give you a spot-free clean.
00:27:07.989 --> 00:27:19.015
You could use the mop and squeegee technique, which will certainly work, which is the good old school solid window cleaning.
00:27:19.015 --> 00:27:19.737
That's the classic window cleaning.
00:27:19.737 --> 00:27:30.835
And then the latest technique is certainly the pure water window cleaning with the brushes and the poles and the reverse osmosis zero TDS water to be able to do the windows.
00:27:30.934 --> 00:27:33.000
You have a lot of options out there.
00:27:33.000 --> 00:27:40.337
So I hope this has helped you guys envision that if you're going to start cleaning the windows on your facility, you can get equipped for that.
00:27:40.337 --> 00:27:42.458
You can call somebody like Denver.
00:27:42.458 --> 00:27:53.355
Any of our soft wash systems pros are happy to take a phone call, coach you through it, help you tackle some of these smaller projects yourself.
00:27:53.355 --> 00:27:59.386
But if you get tired, if you get weary, if you have too many windows and you go, help you tackle some of these smaller projects yourself.
00:27:59.386 --> 00:28:05.740
But if you get tired, if you get weary, if you have too many windows and you go, this is for the birds, what are they going to do?
00:28:05.740 --> 00:28:06.642
Denver, if it's for the birds?
00:28:06.642 --> 00:28:12.839
Yeah, if it's for the birds, they're like that might be an American saying, like if they're wore out and they don't want to clean their windows anymore, who are they going to call?
00:28:19.349 --> 00:28:22.862
Well, they can call a referral market, like a referral partner, another window cleaner right, somebody who actually specializes in that?
00:28:22.862 --> 00:28:24.606
Yeah, yep, and I'm more than open to phone calls.
00:28:24.606 --> 00:28:29.289
I've coached probably half a dozen of your affiliates in window cleaning in one way or another.
00:28:29.289 --> 00:28:33.257
And uh, I'm, I'm open to phone calls answering questions.
00:28:34.799 --> 00:28:43.672
That's just what I love to do, yep because eventually we may get the business from that customer, because sometimes people just get to the point where they don't want to do it Now.
00:28:43.672 --> 00:28:54.029
So if you guys are interested in engaging somebody like Denver, you can go to our softwarsystemscom website and click the locations button.
00:28:54.029 --> 00:29:00.740
Or just go to softwarsystemscom website and click the locations button, or just go to softwashesystemscom forward slash locations and you'll see where Denver is.
00:29:00.740 --> 00:29:14.539
Or any of our other up to 150 softwash systems pros and right now eight countries and two territories and growing around the world to take care of your, any of your window cleaning needs.
00:29:14.539 --> 00:29:22.490
Or you can visit The Wash Life Store or any of our distributors to possibly get set up to handle doing the window cleaning yourselves.
00:29:22.490 --> 00:29:30.297
If you'd like to even rent a little pure water window cleaning unit cart to clean your windows, we'd love to help you do that.
00:29:31.191 --> 00:29:43.994
But in the long run, trust me, you're probably going to say, nah, let's just engage the pros, like the soft wash systems pros like Denver up there in Canada with Denver's Window Cleaning.
00:29:43.994 --> 00:29:46.261
Hey, Denver, this was great man.
00:29:46.261 --> 00:29:48.490
There's a lot to what cleaning windows.
00:29:48.490 --> 00:29:48.851
I mean.
00:29:48.851 --> 00:29:54.442
The time we took today just didn't justify it no, I, I didn't talk a long time, a long time.
00:29:54.711 --> 00:29:56.136
Hours about cleaning windows.
00:29:56.136 --> 00:30:02.538
We didn't get even into tin side or you know there's all kinds of things.
00:30:02.538 --> 00:30:04.416
You know different coatings on windows.
00:30:04.416 --> 00:30:06.076
What do you do if you scratch glass?
00:30:06.076 --> 00:30:09.200
I mean there's so much to talk about.
00:30:09.200 --> 00:30:26.817
But having clean windows, I mean those windows are the movie screen to your life, and having clean windows on your home and your building allows light in, makes people happier, and we're getting ready to come into spring here and it's going to be beautiful outside, so we want to get all that beautiful light.
00:30:27.769 --> 00:30:34.304
Yeah, it is one of the most neglected parts of my home, but it is one of the most expensive packages when you're building a home.
00:30:34.750 --> 00:30:42.404
Oh yes, i It's nothing to put fifty to a hundred thousand dollars plus into windows on a home.
00:30:42.404 --> 00:30:48.363
So absolutely well, Denver, thank you so much for being on the show with us today.
00:30:49.352 --> 00:30:51.214
t's you my pleasure.
00:30:51.214 --> 00:30:53.377
Thanks for the invite all guys.
00:30:53.699 --> 00:31:00.318
So tune in next time for any of the surface substrates, any things that you need to clean around your property or your homes.
00:31:00.318 --> 00:31:07.381
We are the place to talk about the surface, the stain, the tools, the techniques and the chemicals to take care of cleaning all of those things.
00:31:07.381 --> 00:31:08.809
This is AC Lockyer.
00:31:08.809 --> 00:31:10.713
We'll see you at the next podcast.