ABOUT THIS EPISODE

English
United Kingdom

SHOW NOTES 🔗

TRANSCRIPT 🔗

SEARCH PAST EPISODES

Search past episodes of AI Outcomes.

OTHER EPISODES IN THIS PODCAST

In this episode of the AI Outcomes Podcast, Rob LoCascio — founder and CEO of URAI and the man who invented live chat on websites in 1997 — shares his contrarian vision for the future of AI. After running LivePerson for 28 years, taking it public, scaling to 3,000 employees and over half a billion …
The biggest SaaS giants are scrambling to survive the AI era. Ben Drakes sits down with Thomas Odenwald, ex-SAP and ex-HPE, to ask the question every enterprise leader is quietly asking: can SaaS survive AI?They unpack how SAP, Salesforce, ServiceNow and NVIDIA are each making their move, who reall…
92% of companies are increasing AI investment. 1% of their leaders think they're ready to deploy it.That's the AI readiness gap. And it's about to claim two casualties in enterprise sales.In this solo episode, Ben breaks down the two extinction moments coming for sales teams in 2026.…
KPMG withdrew its flagship agentic AI report after UBS, NHS Greater Manchester, Swiss Federal Railways and Transport for London disputed case studies about them, and researchers found only 5 of its 45 citations matched their sources. Not an AI problem. Not a people problem. A process problem.Ben Pi…
Most boardrooms are buying AI like they're buying a grand piano and announcing they've got a concert hall. They've skipped the hard part: humans don't decide logically–they decide cognitively.In Episode 45 of the AI Outcomes Podcast, Ben Drakes is joined by Virginia (Gini) Holde…
Disclaimer: The podcast and artwork embedded on this page are from Ben Drakes, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.