ABOUT THIS EPISODE
You want to grow advisory.
You know your clients need more than compliance.
But there’s a problem that catches out a lot of accounting and bookkeeping practice owners:
All the advisory still depends on you.
You’re the person having the conversations, spotting the opportunities, asking the questions and helping clients make decisions. And as more clients want that support, your workload grows with it.
Instead of advisory creating a more valuable, scalable practice, you’ve simply created another job for yourself.
In this episode of Advisory Conversations, Tim Seymour and Deb Halliday talk about the advisory bottleneck — why it happens, how they’ve experienced it in their own practices, and why the answer isn’t simply for the owner to work harder.
It’s about building an advisory team.
A team where advisory capability doesn’t sit with one person. Where technicians can develop into advisors, conversations can be shared, and different members of the team can contribute their skills, experience and perspective to create better outcomes for clients.
Tim and Deb also explore what needs to change when you move from an owner-led advisory model to a team-delivered one — from developing people and building confidence to creating a shared approach to the way advisory is delivered.
Because there’s one very simple question every practice owner should be able to answer:
What happens to your advisory service when you’re not there?
If the answer is “it stops”, you haven’t built a scalable advisory service yet.
You’ve built an advisory bottleneck.
In this episode:- Why practice owners so easily become the advisory bottleneck
- Why adding advisory to an already full workload isn’t sustainable
- The difference between owner-led and team-delivered advisory
- How developing your team creates capacity for growth
- Why advisory doesn’t need to be delivered by one “expert”
- The importance of communication and collaboration across the team
- Tim and Deb’s own experiences of moving beyond owner dependency
- The question every practice owner should ask about what happens when they’re absent
Advisory shouldn’t depend on one person.
Build the capability across the team, and you can create something far more valuable — for your clients, your people and your practice.
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