ABOUT THIS EPISODE
As AI and automation become increasingly embedded in accounting workflows, we spend a lot of time asking what technology can do. But perhaps there is another question worth exploring: what does using AI do to us as accountants and bookkeepers?
In this thought bubble episode of the Accounting Apps Podcast, I explore professional identity and why being proud to call yourself an accountant matters. Inspired by Professor Megan Hess’s work on accounting ethics, professional identity and the public interest, I consider how our connection to the profession influences scepticism, integrity and our willingness to question what is put in front of us.
Technology can remove repetitive work and give us more time for valuable conversations, investigation and critical thinking. But when systems increasingly recommend, calculate, analyse and explain on our behalf, we also need to make sure we retain the knowledge and confidence to challenge them.
Key Takeaways- Professional identity matters: Being proud to identify as an accountant or bookkeeper connects us with the ethics, integrity and responsibilities of our profession.
- Beware of automation bias: When technology confidently produces an answer, there is a risk we trust it simply because “the system said so”. Professional scepticism remains essential.
- Understand the accounting behind the technology: Accountants need enough foundational knowledge to recognise when a balance sheet, GST calculation, spreadsheet or AI-generated output simply does not make sense.
- Human conversations remain incredibly valuable: Client conversations can uncover significant information that might never surface through a standard workflow, automated process or routine questioning.
- AI can strengthen the profession: Removing repetitive tasks can create more time for judgement, investigation and critical thinking. The challenge is ensuring we continue developing the skills required to question technology and take responsibility for the outcome.
Ultimately, this is not an argument for keeping humans manually involved in every accounting process. It is about making sure that as technology takes on more of the work, we continue to understand, question and exercise professional judgement.
AI, automation and spreadsheets are tools we work alongside. Our professional identity is something different. Whatever part of the accounting and bookkeeping profession you belong to, understand the value of what you do, own your expertise and be proud to call yourself an accountant.
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