ABOUT THIS EPISODE
When a commercial rooftop unit fails, contractors often need replacement equipment immediately. Having the right inventory—and the right distributor relationship—can determine how quickly that customer gets back in business.
Ben Middleton speaks with Matt Miller, Branch Manager in London, Ontario, about building a strong distribution team, listening to contractors and preparing for urgent commercial HVAC needs.
They also discuss why contractors should communicate upcoming projects with their distributors, the refrigerant options currently available in Canada and the growing adoption of inverter heat pumps in cold-climate markets.
English
United States
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