# Tricia Sinclair
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Top podcast episodes featuring tricia sinclair.
Episode 27 - Tricia Sinclair
In episode 27 of the Microsoft Spotlight podcast, our hosts are joined by Tricia Sinclair who is Dynamics 365 Customer Service Lead for Avanade. Tricia is also the founder of an amazing project called "The Power Platform School" which helps adults of diverse backgrounds learn the Microsoft Power Pl…
Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair
#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June.
Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's going to be a showcase of the art of the possible with Dynamics 365 Marketi…
Power Platform School with Tricia Sinclair
Tricia has over 10 years of experience in implementing CRM solutions in various roles from Consultant to Architect. The Power Platform School works with adults from the BAME community, providing training on the Microsoft Power Platform as well as mentorship from industry professionals, during an 8-…
Ep 4 - Dynamics Customer Service and Sustainability with Tricia Sinclair
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We are joined by Tricia Sinclair, Microsoft MVP, CRM Tech Architect at Avanade and quiz host extraordinaire. Together, we talk about the latest news, how Copilot is changing Customer Service with Dynamics and the issues and considerations around Sustainability for Copilot and the wid…
Empathy is Key - Guest: Tricia Sinclair
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SummaryWe're joined by Tricia Sinclair, the Dynamics 365 customer services lead at Avanade. Tricia discusses her background, the importance of community, and the creation of the Power Platform School. We also talk about the future of Power Virtual Agents and the upcoming release …
Tricia Sinclair (Sponsor) & Kaila Bloomfield (Speaker)
Tricia Sinclair (LinkedIn & Twitter) and Kaila Bloomfield (LinkedIn & Twitter) are well-known members of the community. In this episode of the Nordic Summit Podcast, we talked about upskilling, diversity, new people to tech as well as other events which are coming up.On this Podcast from 2022, our …
Quiz and Make-Up with Tricia Sinclair
In this episode, we catch up with pub quiz host Tricia Sinclair. We discuss the plethora of initiatives she is involved in to support the growth of the Microsoft business applications community.
Service with Tricia Sinclair
Tricia Sinclair
Episode 150: Markus Erlandsson and Malin Martnes chatted with Tricia Sinclair from Avanade about Service. Tricia starts by explaining that service is more than just support, and we discuss how Microsoft has transitioned from Omnichannel to Contact Centre. AI that helps, how v…
Ep 38 - Agents in Contact Centre with Tricia Sinclair
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In this episode of The Copilot Connection, hosts Zoe Wilson and Kevin McDonnell are joined by Tricia Sinclair (Microsoft MVP and Avanade’s Global Lead for Contact Center & Customer Service) to explore the evolving role of AI in customer service and contact centres. They discuss how n…
Quiz and Make-Up with Tricia Sinclair
In this episode, we catch up with pub quiz host Tricia Sinclair. We discuss the plethora of initiatives she is involved in to support the growth of the Microsoft business applications community.
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