High Potential vs. High Performer: What Every Senior Living Leader Gets Wrong | Ep. 522

Are you sitting on untapped talent inside your own community? In this episode, Aaron Fish talks with Samantha Schreiber, Senior HR Manager at Floor & Decor and former HR Director at Phoenix Senior Living, about the critical difference between high-performing and high-potential employees in senior living. They break down the nine-box talent planning tool, explore why low effort is often a symptom of feeling undervalued rather than a personality flaw, and calculate the real cost of quiet quitting and turnover in food and hospitality roles. Plus: practical, budget-conscious recognition strategies that work even when raises aren't an option, and why employee engagement directly drives resident satisfaction. A must-listen for executive directors, administrators, and HR leaders in senior living.

Tips from Trestle is sponsored by:

• WiseOx: https://bit.ly/TFT_WiseOx
• Dining With Dementia: https://bit.ly/TFT_DwD
• 100% Leader: https://bit.ly/TFT_100