O TYM ODCINKU
As the interface disappears and our traditional artifacts vanish, we explore how to validate design work when success metrics are shifting beneath our feet. We examine Arin Bhowmick’s argument that enterprise value is moving from menu structures to conversational AI orchestration, alongside Jim Lewis and Jeff Sauro’s rigorous methods for measuring trust and anxiety rather than just speed. By connecting these insights to the rising cost of bad UX and the need for organic research listening, we ask how designers can define outcomes and build systems of trust when there are no longer any buttons to draw.
From The Feed- The Hidden Cost of Bad UX: How Much Revenue Are You Leaving on the Table? (Christian Holst) — Bad UX burns revenue, and a calculator translates friction into concrete financial loss.
- Streamlined Measurement of the UX of AI (Jim Lewis, PhD and Jeff Sauro, PhD) — Measure trust and anxiety via factor analysis to prove AI interfaces feel safe, not just fast.
- Is the future of software certain once AI is everywhere? (Arin Bhowmick) — Enterprise software becomes conversational, shifting value from menus to proprietary business context.
- Ebb, Meet Flow: Intrinsic Design in a Nutshell (L. Jeffrey Zeldman) — Skip
- Axe-core at 5 billion: Accessibility meets the moment (Preety Kumar) — Skip
- Building an Animated Testimonial Hero Using the GSAP Timeline and Dynamic CMS Data (Jonas Arleth) — Skip
- How to experiment when designing in a regulated field like Healthcare (Kai Wong) — Skip
- HCI postdoc advice? (r/hci) — Skip
- How are you guys actually finding people for user interviews? (r/UXResearch) — Sourcing potential users in new markets is harder than reaching existing ones.
- Best countries for socio technical PhD ? (r/hci) — The field is splitting toward designing systems of trust rather than just screens.
- Suggest me some good uni for HCI (r/hci) — Top-tier HCI education is globally competitive with rising barriers to entry.
- Potential alternative career options (r/UXResearch) — Skip
- [SURVEY] Scenario based study on personalized gamification (r/hci) — Skip
- Does anyone recognize this interview? (r/UXResearch) — Skip
- [COLLAB] Looking for a partner to work on a UX case study together – from research to final write-up](https://www.reddit.com/r/UXResearch/comments/1vrrtca/collab_looking_for_a_partner_to_work_on_a_ux_case/) (r/UXResearch) — Skip
About The Feed & The Thread
The Feed & The Thread is a daily summary of UX articles found in the industry and some light-touch updates from the UX Community found in online forums. It’s brief, and meant as a light-touch overview of what’s happening across UX.
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We’re building AI systems faster than we can define who’s responsible when they fail, creating a dangerous gap where everyone feels they’re doing their job but no one owns the outcome. Jeff Gothelf argues we must name a specific accountable human before automating decisions, while Pavel Samsonov wa…
We ask who is responsible when the tools we rely on to store our work disappear, noting that a quarter of web pages from the last decade have already vanished. Dora Czerna argues that this loss forces us to take ownership of our data, while Fabricio Teixeira challenges the notion that static delive…
We examine the blurring line between browsing interfaces and direct answers, asking where trust and value reside when the tool disappears. Taylor Dykes and Luke Wroblewski argue that context and outcomes matter more than static pages, while we debate whether choosing neutral typefaces like Helvetic…
We ask whether AI should feel like a tool or a companion, pitting Julie Zhuo’s argument for the "mom test" of approachability against Luke Wroblewski’s push for direct, just-in-time outcomes. This tension deepens as we explore how tactile design choices, from "soft screen" inter…
We explore whether AI’s speed is liberating us for strategy or simply triggering a Jevons Paradox that demands more output, drawing on Daniel Ruston’s warning about the shift from maker to orchestrator and Caitlin Steele’s call for building “defensible space” against constant crises. By examining c…
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