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On the pod today we tackle the question "is automation the answer to your customer experience problem?".We chat to Harsh Vinayak and Jasmine Goh, two CX automation professionals who tell us the benefits of automation and why so many companies worldwide are looking to implement automation as part of…
We've released a new cybersecurity report , called the Global Threat Intelligent Report, which looks back on 2019 and provides key insights and takeaways in this ever-changing industry. Matt Gyde, the President and CEO of NTT Security, came on the pod to dissect it all. Press play...You can read th…
As online shopping and consumer behaviours continue to change drastically, we thought we'd speak to two experts around what organisations can do to keep their clients and customers first. Stephen Wardle and Laurent Christen are two Customer Experience leaders with extensive success in delivering ef…
For today's podcast we have Frank Cottle, CEO of Alliance Virtual Offices, who talks to us about the workplace and what companies can do to create a working environment that is agile and 'always ready'. Press play...
Zastrzeżenie: Podcast i grafika osadzone na tej stronie pochodzą z NTT, który jest własnością jego właściciela i nie jest powiązany ani wspierany przez Listen Notes, Inc.