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Building ready, building smart, whichever phrase you want to use within your industry, but we've got to be ready for change, and if you stay still, you're gonna get left behind.
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Welcome to Talking Power.
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Today we're exploring one of the biggest challenges facing organizations on the road to net zero: turning ambition into action.
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For many businesses and public sector organizations, the challenge is no longer setting decarbonisation targets, it's delivering them, while balancing budgets, aging assets, operational demands, and energy costs.
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We'll be discussing how organizations can bridge that gap through smarter building management, operational efficiency, funding, and the growing role of energy flexibility.
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Joining me today is Lewis Welch, head of energy transition at Dao Kea, part of EDF.
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He works with organizations to deliver practical decarbonisation across thousands of buildings.
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Lewis, welcome to Talking Power.
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It's great to have you with us.
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Thanks for the introduction.
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Looking forward to this.
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What makes delivery so different?
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I mean, almost every large organization now has decarbonisation strategies, yet many seem to be making slower progress than expected.
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What's getting in the way?
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I think setting ambition is been generally straightforward.
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It's driven by stakeholder pressures, regulatory expectations, and the ability to deliver those strategies is become a transition that many businesses are really beginning to struggle with.
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Operationally complex facilities and asset constraints.
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So the understanding of how buildings are managed and operated is still what I believe is way behind where we need to be within the UK.
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So has net zero become more of an operational challenge than a technology challenge?
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That's a good question.
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I think they go both hand in glove.
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Operational challenges, behaviours, the way that we operate assets in there.
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You know, we'll we'll talk no doubt around capital expenditure.
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Unless we behave correctly or control systems correctly through right process and procedure, then capital projects, asset control, etc., won't work unless we've got the right behaviours, the training, the engineers to do that.
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And in the UK, again, we're experiencing gaps in that marketplace.
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I mean, when you first walk into a large estate or complex building, what are the first signs that tell you it's wasting energy?
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I I think anybody would walk into a building now, you especially in the UK climate, we've got, you know, we're just about to go through again another heat wave, the the second of the last two to three weeks in there.
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The control of infrastructure in there around heating and cooling, we generally find wet systems are on, heating systems are on during summer months, or we've got windows that are opening when you know there's there's cooling modes in place.
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So there's generally standout things that we identify when we walk into large infrastructure and we just know there's something fundamentally wrong within that building.
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And I think from a building operator point of view, that's the way it's always been.
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So the challenges aren't there at building level, and that's where the expertise within Dellcare EDF group we're we're really beginning to support that now.
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Do you find that technology isn't actually the problem?
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It's the way it's been controlled or used.
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Technology not being the problem, as in understanding how it can be used.
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And we've got assets out in the field that haven't got the technology to control them, or we've got the control that can't control old-aged assets in infrastructure.
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So it's understanding what you know, not one size fits all, it is more around identifying what is the best solution for that building.
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So onto the the money question.
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I mean, there's a perception that decarbonisation is expensive.
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Is that still true?
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I think some elements of decarbonisation certainly uh require significant investment, but the trade-off between sustainability and the cost diminishing is not quite there.
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We're in a world now where decarbonisation strategies are in place, but electrification is expensive.
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So there's definitely a trade-off between the two, but we have to also think about the the future, the building resilience.
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We don't have a crystal ball, so the energy costs we're unsure of.
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So future resilience is a key piece into it.
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So it's not just a return on investment against capital.
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We have to think about all the other gains that we can get out of this because that has generally been the trade-off that we're experiencing within the built environment.
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But that sort of appetite to at least have decarbonisation plans, has that meant that people are less likely to balk immediately just at capital's expense?
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They are willing to take a oh, I understand this will pay itself back, even if it's seven years' time.
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Yeah, there is that now perception in there because of the return on investment in there that we're starting to stretch out from the two to three year sort of quick wins.
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We're now looking at longer-term strategies.
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But again, that all depends now on who owns the building, whether you're a tenant in the building, it's a long-term lease agreement in there.
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So they all have uh significant trade-offs to how capital projects are are spent.
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Certainly in a way now where capital projects have been installed at cost in in there.
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There are a lot of other benefits to just quick return on investment.
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I mean, obviously technology is an enabler in decarbonisation, but if I gave you a building with no budget, where would you start?
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Behaviour.
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Uh, absolutely.
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There is so much waste in the in the built environment, and that's not due to poor building users.
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That is just been a growing feature, I think, across the UK for many, many years, whether that be building control, the way that we use energy.
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Again, I mentioned earlier on, um, that's just the way it's always been.
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It that is always been on.
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Something's always been in that position.
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So we're not going to challenge it.
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Or it's hot, we always open the window.
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Yeah, as simple as that.
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We don't need to think about it.
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And now we're becoming more reliant on chilling and AC in buildings.
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We're now turning those on at 17, 18 degrees and still opening windows because that's what we've always done.
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So behaviours are an absolute critical part to how we we operate and manage and maintain these buildings for ultimately uh within Del Kier.
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I look at providing the best comfort conditions in the most economical way possible.
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And that transition is where we've really got to play into this market.
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Some of these basics that you've just hinted at.
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I mean, our organisations sometimes chasing shiny new technology before fixing these the basics.
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Absolutely.
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Yes.
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The new buzz technology, the new innovations, the world of IoT, Internet of Things is everywhere.
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It's at home, it's bought on mainstream shopping channels that you get on your mobile phones.
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You buy them to control your own homes.
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So we're all after the the sort of the buzz innovations, the the large infrastructure in there.
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Flag waving solar panels on your roof.
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Not solved your bowler room.
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Absolutely, yeah.
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And um, you know, it's it's great.
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PR.
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Solar panels is a is a slightly different one because ultimately, you know, providing resilience for your own energy grid, huge carbon reduction activity.
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Um pick that just because it's visible.
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Absolutely.
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It is, and it's visible in there, but it's a great it's a great place for the PR world in there.
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Now we're into the world of heat pumps and all different kinds of controls, and heat pumps not a new technology, but it's a it's a new innovation into how we control our buildings for heat.
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Yeah, I think there's certainly a again a trade-off between wanting good innovation in a building, but we seem to be forgetting the the bottom-up approach, and that's where at Dell Cia we look after sort of manage and optimise as our very, very first piece of work into a building before we look to innovate and deliver.
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Uh, and that's how we sort of really that bottom-up approach, that long-term effect, that long-term partnership with our with our customers and clients in the built environment to prove that optimizing buildings, behaving better, understanding control, training and knowledge in there will give those capital projects uh the best chance of working.
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Just sticking with this for a slight second, is that when you've optimised a building really well and you've educated staff to you know behavioural change and things that they should look out for, how do you make that persist when you kind of leave the scene, as it were?
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Yeah, that that's probably the biggest challenge.
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By drift.
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Yeah, actually.
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So build building drift and and and the use.
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So if we think around um the BMS, the building management system, or the BEMS, the BEMS, and they're building energy management systems that we have across the whole of the port or lots of portfolios, or buildings that don't have building management systems, there are APIs, there are boxes that we can control assets with.
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At day one, they're they're under almost a design ops, a current building usage.
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But post-COVID, uh people's behaviours in buildings have changed.
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The building uses have changed.
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Lots of people now work from home Monday, work from home Friday, they're in offices Tuesday, Wednesday, Thursday.
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We've changed use of buildings, whereas let's just be really basic.
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Uh, in an office area, West Wing is now half populated and East Wing's not populated at all, there's one or two in there, changing those behaviours to make everybody sit in west wing of an office in there.
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But that is building change.
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However, the operating systems have still remained at design ops stage or or building operation stage.
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Continual improvement is is a significant part of how we continually optimise buildings.
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We uh at Del Kir uh are ISO 50,001 certified.
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Uh that's the international standard for managing energy.
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Um, and ultimately we take that best practice into how we support building management system operation.
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So continual improvement, continual change of operation, continual smart effect on how we we manage those buildings has to happen.
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Otherwise, you will end up with building drift.
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I mean, let's assume we've got a building that's operating efficiently.
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Where does flexibility enter the picture?
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Um, so working with my good colleagues at EDF, in there, we we are in a world now where um flexible asset management is becoming uh a more viable solution.
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So long time ago, with my electrical FM hat on, we were under the old DSR world, to demand side response, where we'd be asking those with large generation to switch on during volatility within the national grid periods.
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We're now in a position where smart building controls or well-managed building controls gives the ability to almost create a microgrid of multiple assets.
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So that gives us flexibility in the market to actually drop consumption within an estate of multiple buildings.
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So it used to be very sat into the fact that only large assets, but actually multiple assets now make a viable opportunity to flexibly control the the market based.
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Aggregating every building in the university estate rather than a steel works.
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Absolutely, yeah, yeah, or a one valuable or a one singular asset.
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So, but again, we we allude to the fact around having good control, continual control, uh, and being really smart with that.
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Is that something that's driven to the customers that come bring up that conversation, or is that coming from yourselves saying that have you thought about this?
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Yeah, um that that's generally coming from ourselves now, that knowledge within the marketplace, that ever-changing innovation in in the power where you know I rely on EDF in the works that I do within EDF, in the innovation team within EDF, you know, we we are very reliant on those kind of innovations coming into the marketplace to help us understand how we can better control the built environment.
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So taking those innovations in there, and innovation isn't always around a big box being put into a building.
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This is around smart control and how we operate better, and I suppose really links back to the change of behaviour again.
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Well, there's also there's been classic things like time of use, you just shift it and get get get some payback on that.
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But I think there's clever things where you maybe the whole of Tesco's trims five percent off its refrigeration, it's a huge uh come down, and you know what I mean, but a very subtle change.
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Huge loads, yeah, huge loads across the whole of the UK.
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So, you know, a great one there within the retail sector.
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You start to add up the amount of assets they've got in there that we could remotely control or remotely get into to be lean and and and affect change that the national grid needs very quickly, then yeah, there's a huge piece to be looked at across that.
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There's a lot of hype around AI, and is the industry actually ready for it?
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And what difference is it going to make?
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I believe, and if I link this into building management control again, it seems like I'm just all around BMS control, but uh there's a lot of AI around automating control within building management systems, but ultimately we've we've got such a change in marketplace in there.
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Poor data in generally means poor AI or poor data out.
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So there's still that human element that needs to be linked into AI, giving opportunity for improvement in there.
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So it still needs a human element in there, but there is so much again.
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I think are we ready for it?
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No, I don't think we are, because we across the whole of the UK, maybe not the whole of the UK, but my perception across the last 15-20 years within energy and FM is that I don't think we've got the data to be able to allow AI to do what it needs to do, and that is a critical part of where I want to be at.
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We need to manage data better, and that's that again, that bottom-up approach, get our data right.
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Well, that was one of my follow-up questions was does AI solve problems, or does it simply expose poor quality data?
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Yeah, yeah, absolutely.
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Exposes seriously poor quality data.
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Um, you know, I'm not a fan of submetering something for the sake of it, it costs money to to put in lots of submetering.
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Uh, and unless you're going to use that data, then really I I I do question the so what so what are you going to do with it?
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But it's certainly beginning to expose uh the data side of things.
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If we're going to start to smartly control assets or allow AI to give us the ability to control assets, and generally we're going to need asset level data, and I don't think that's in the field at present.
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I mean, how much of the challenge is driven by aging buildings, retrofit complexity?
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Because that's most of the buildings are already here that will be the ones that need to be effective.
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Absolutely.
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Look, well, I think we're in a position where um retrofit is certainly the key enabler to all this.
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I think we approach 2030.
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I think in 2050, which lots of people have got their ESG targets set to, we're still going to have the same buildings stood up in 2050.
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Absolutely, yeah.
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Absolutely.
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Yeah, the retrofit side of it is in there, and again, mentioned a little earlier, we've got aged assets in buildings that we we can't control with smart control, or we've got newer assets in there with aged building controls in there.
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So again, that knowledge, that understanding of how we how we do that and those behaviours to be able to do that are significant.
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If we were recorded this podcast again in five years, what do you think would have changed the most?
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Think or hope.
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Yeah, hope.
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I hope that we are in certainly in more of a position to understand our data and understand where we can seriously affect change because resource is is at a premium.
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We struggle with engineers within the UK.
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We certainly, and I know this as a recruiting senior leader, that it's difficult to get energy people in or sustainability people into practice.
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So I hope knowledge and resource is is significantly improved.
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I hope that we are investing more into our younger generation around knowledge of infrastructure, and then we can be really lean in where we can seriously affect the decarbonisation, the electrify routes that we want to go down.
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So and and the fact that let's not move, let's not shy away from innovation is coming and the AI world is coming, but without that, I don't think we'll we'll step forward.
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So that's where I really hope we're at.
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If an organisation were to give you access to one building tomorrow morning and asked you to save money within the next 90 days, not five years, what would you do first?
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Would it be all behaviour as we've mentioned, or are there other things?
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Yeah, firstly, is to understand a baseline, again, it's going to sound like I'm a broken record with data, but understand again, understand what their data is, what their data sets are, their building usage.
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So there's a lot of sort of what would be a request for information.
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So how does their building operate?
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Well, what would we do first?
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Absolutely, the the that bottom up.
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I I call it a kick-the-tire survey, not investment grade surveys where we bring in lots of supply chains for feasibility studies, etc., but really get into the nuts and bolts of the lower users of the building, you know, who's in first, who's out last, and start to really affect those behaviours.
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And if we can get that optimization removed or the waste removed through optimization, then we really start to look into the strategic roadmaps and strategy of capital expenditure.
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So yeah, getting into buildings.
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I like getting into buildings.
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I really like getting into plant rooms uh and understanding what's in there and how things are being used.
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What advice would you give an organization that's just beginning its decarbonisation journey?
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Establish a clear data set and understand its current performance.
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But I think when you're going to start a journey like this, you need to understand what metric you're going to use to drive performance improvements.
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You know, there's the weather data building users, capital expenditure.
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There are many metrics out there, uh, and we shouldn't just use one, multiple metrics to to begin to track performance in there.
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Um, but ultimately uh develop that baseline, um, identify quick win, optimize opportunities in there, create and understand assets.
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I think I've you know I probably should have mentioned this a few times more in there.
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Understand the assets in your building, their age, their life of what they've been using there.
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And and again, I think when we look at asset registers in there, I don't think they're they're flourished in in the way that we really need them, uh, to understand what can replace them.
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And then embed accountability, roles and responsibility in there.
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Sustainability managers and energy managers across the UK at the moment are are generally singular within within organisations or or or few and far between supporting mechanisms.
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So embedding that accountability in there and linking into senior leaders, getting it written into strategy, process and procedures.
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So you're almost at a position there where you you could produce a delivery pipeline, an opportunity for investment over the next few years.
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Obviously, over this discussion, it's highlighted that data is key.
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Is it that they're not measuring the data or that they've got loads of data and they're not gathering it into a single repository where it's become useful?
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Experience of of both, if I'm being honest, there's generally data out there, supplier data isn't always easy to come by uh or to understand, but there there are so many uh areas where it's just invoice data, so time and resource to understand the invoice data, the collation of data into a meaningful report.
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And we all like a pretty picture, we all like graphics in there because that makes you know better than text reading in there.
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So ultimately, the data's just generally not collated into a into a reportable format or an auditable format.
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So there's lots of data out there.
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When we start talking around the next level of granular data down from supplier data, that's probably the piece that's missing the most.
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We're all we've all got our supplier data, we just don't collate it into areas uh of use.
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It's the next level down granular data that we're really after.
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That's probably the bit that's missing the most.
00:20:13.519 --> 00:20:16.480
What's the biggest myth around building decarbonisation?
00:20:18.160 --> 00:20:19.200
Biggest myth.
00:20:19.920 --> 00:20:27.839
I think we we're we're probably now in a position where it's expensive on costs for decarbonisation.
00:20:27.920 --> 00:20:51.519
So removal of a fossil fuel gas boiler uh and let's say we've put in a modulating electric boiler or a or a heat pump, ultimately the uh the energy cost is is is up, you know, uh I'll broadly say seven to nine p for for gas, six p for gas, and uh twenty odd pence for electricity, it's it's more expensive to do that.
00:20:51.759 --> 00:21:02.079
But that's not so much of a myth, but ultimately I think when we we we talked earlier that the the trade-off between capital investment and return on investment has to sort of be overseen.
00:21:02.319 --> 00:21:05.599
It can't just be that it's look they're not gonna return quickly.
00:21:05.920 --> 00:21:10.079
So ultimately, I think that the myth is that that's just not a viable solution.
00:21:10.240 --> 00:21:25.359
But when you think about life cycle of assets, um the the long-term strategy in there, what the energy cost is going to be in the future, and building that resilience for you as a building user, building owner, bill payer, that's the piece that I think we need to get over.
00:21:26.079 --> 00:21:31.519
It's almost like you get told, Oh, that sounds risky, but but you forget the idea that staying still is risky.
00:21:32.000 --> 00:21:33.359
There's a risk attached to doing nothing.
00:21:33.680 --> 00:21:34.400
For sure, for sure.
00:21:34.480 --> 00:21:36.880
And if you stay still, you're gonna get left behind.
00:21:37.279 --> 00:21:45.200
So um, I don't think there's a again, there's not a one solution fits all, but we need to be ready to to move our road map.
00:21:45.279 --> 00:22:01.119
Uh, it's not a straight road, but as long as we get smarter, building ready, uh, building smart, whichever phrase you want to use within your industry, but we've got to be ready for change and working around how that sort of sits into the way that we operate buildings is in there.
00:22:01.200 --> 00:22:07.279
So, yeah, the myth is probably more around the removal of our thoughts around return on investment and capital spend.
00:22:07.680 --> 00:22:11.440
And finally, what's the one thing you wish more organizations understood?
00:22:11.759 --> 00:22:17.599
I think just the expertise and and support that they can get out in the industry and and the knowledge that's out there.
00:22:17.680 --> 00:22:23.599
I think we'll probably talk funding opportunities out there and how they they will sit um in there.
00:22:23.759 --> 00:22:30.160
But I just wish that they had a little bit more exposure to to the expertise within within the environment.
00:22:30.319 --> 00:22:39.920
You know, that is part of my job within Del Kia to ensure that our clients have got the knowledge and the building users have got the knowledge of what what is the art of the possible out there.
00:22:40.079 --> 00:22:48.559
It's clearly not um, you know, it's clearly not out and about ready to just pick up magazines and and videos and things that that's not out there.
00:22:48.720 --> 00:22:55.440
So I hope and I wish that you know we we move into supporting them a little bit more in that in that part of the world.
00:22:55.680 --> 00:22:56.799
Thank you so much, Lewis.
00:22:56.880 --> 00:22:58.640
That's been really interesting talking to you.
00:22:58.960 --> 00:23:01.279
It's been an absolute pleasure to be here, really enjoyed that.
00:23:01.359 --> 00:23:20.400
If anybody needs any more information through Delcir or EDF, visit the websites edf.com forward slash business wholesale or see us at LinkedIn at EDF Business Wholesale or Delkeir at delkear.co.uk or at Delkeiruk on LinkedIn, and please reach out.
00:23:20.640 --> 00:23:24.240
And if you want the latest news and views, go to the energist.com.
00:23:24.640 --> 00:23:25.519
Thank you.