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As suppliers use software and partner networks to deliver service across owned and third-party access, the old on-net/off-net distinction is becoming less straightforward. Customers may not need to manage every underlying circuit relationship themselves, but they still need to know who provides the access, what changes because of it and whether the supplier remains accountable when something goes wrong.
In this 11-minute episode of Staying Connected, Tony Mangino is joined by TC2's Julie Gardner to discuss what Lumen's Multi-Cloud Gateway expansion says about the changing network market and how enterprise customers should rethink sourcing questions around access, accountability, digital operating platforms and network diversity.
If you would like to learn more about our experience in this space, please visit our Strategic Sourcing & RFx webpage.
