Coach Tim Campsall: Hey Angela, welcome to the show. Before we started recording, you mentioned that there was something that you were doing in the past that was sucking you into the day to day and killing the growth in the business. What was that?
Angela Main Roberts: Tim, thanks for having me, first of all. And it wasn't just one thing, it was all the things, right? As most people, when you start a business, you are doing everything from marketing to just setting up processes and thinking about what you're going to do. So I was working for my clients and trying to run a business at the same time. So I was doing all the things, wearing all the hats.
Coach Tim Campsall: Yeah, that balance between doing the work and trying to get more clients is a very common problem I hear, especially in the beginning. So give me a little bit more detail. ⁓ What was ⁓ happening how was it affecting the company's growth?
Angela Main Roberts: Well, I was, you we do accounting services and I was doing all of the client work. And, you know, I hired a part-time bookkeeper to come in and help me. But because it was just me and the were coming in, I had to cap it and say, I can't take any more clients because I don't have any more of me. ⁓
Coach Tim Campsall: Mmm. 8.
Angela Main Roberts: And that was a crossroad. Completely, you know, in my face, you either grow this business or stay doing just what you're doing and be happy with that. it was actually a client who said, I have a lot of people to refer to you. Can you please take more clients? ⁓
Coach Tim Campsall: Yes. Hehehehehe
Angela Main Roberts: I was like, okay, and that's when I decided I need, and I did it a little backwards too, Tim, I think. the bookkeeper, but then I knew I needed a right arm, somebody that was going to help me build the business, not just do the work, ⁓ client work. And so I did that. It was scary, right? You hire somebody that is a little higher level. ⁓
Coach Tim Campsall: Yeah. Yeah. Yeah. Sure, yeah.
Angela Main Roberts: That was the best thing I could have done and she's now our COO and it my life drastically.
Coach Tim Campsall: That's awesome. Yeah, that's wonderful. I love it. you just described reminds me of what we call the teeter totter effect. So it's the, know, let the work do the work, let the work do the work, right? ⁓ usually exactly like you described it, we spend time getting the work and then we have to stop getting it because we have to do it. And then when we finished doing, we're like, I don't have any more work. So now I have to focus on, on you.
Angela Main Roberts: ⁓ yeah.
Coach Tim Campsall: What you just described is you understood those two elements and you said, need to hire somebody to take one of those so I can focus on the other and get it off the teeter totter.
Angela Main Roberts: Right, right. And well, you know, it's 10 years later and we're still have a teeter totter because, you know, people client acquisitions. Yeah, it's always going to be there. It's a work in progress.
Coach Tim Campsall: But a different one, right? So in the in those first few years when you were wrestling through that that teeter totter, how you how it was affecting your growth, how was it affecting you personally?
Angela Main Roberts: gosh, it was horrible. I my were junior high school age, and I just wasn't there for them. I wasn't present because mom was working Saturdays all day, Sundays sometimes, and certainly through Friday. I was just always at my desk. And so I was losing out on those years that were so valuable to me with my family.
Coach Tim Campsall: Yeah. Yeah. So what did you realize in that messy middle moment that had to change? And I know you just explained a little bit about it, did you, what did you realize had to change? then more importantly, what did you go through to actually make that change happen or what did you do differently?
Angela Main Roberts: Well, I hired a business coach, one, and he reminds me this eight years later, he reminds me that I said, I just want to be able to take a day off. I haven't taken a day off in so long. And he challenged me to think outside of my comfort zone. And, you know, I had a bookkeeper, a part-time bookkeeper, I wasn't like worried about.
Coach Tim Campsall: Yeah.
Angela Main Roberts: I mean, of course I worry about her, but I wasn't thinking this take on a life of its own. And, ⁓ you it was scary, but, you know, he, walked through it. He talked me through it. And just being able to talk to someone like you, Tim, like having those conversations and people have gone through this before. I'm not the first person in life that will start their own business. ⁓
Coach Tim Campsall: Right, right. Yeah, right. sure feels like you're the only one going through it. ⁓
Angela Main Roberts: Well, and ironically the name of the coaching firm is not the only one.
Coach Tim Campsall: I it. That's awesome. So I appreciate you sharing and being candid about that experience. Other people will listen to this ⁓ and from it and make changes because of it. So thank you. Tell us the name of your company and what do you guys do?
Angela Main Roberts: Main accounting services, we provide accounting services, not tax, everything up to tax law firms. ⁓ yeah, we decided niche about seven ago and it's been great.
Coach Tim Campsall: I love that you've niched in and made that clarification. When you did that, I'm sure it was a little nerve wracking at the time, but what was the result of getting more specialized?
Angela Main Roberts: Well, first of all, it was hard to get rid of those clients that weren't law firms. But because I had hired this, my right arm, our COO now, we talked through it. And she was like, you know, think this would be, it'll allow us to have those conversations to get to that place. And so had to have those tough calls with current clients and say, we're kind of moving out of your areas. But what it was open up the referral network too. And then now we're known for specializing
Coach Tim Campsall: Hahaha!
Angela Main Roberts: in law firm accounting. So it kind of helps with the reputation. We're good at what we do. This is what we do and we do it well.
Coach Tim Campsall: How are you now? Yes, yeah. It's a very hard thing for folks to think through, right? The idea of if I then I'm significantly narrowing my scope. But the reality is if we say we're all things to all people, we end up becoming nothing to anyone, right? ⁓
Angela Main Roberts: Well, and the learning curve to learn all of the other things. You know, I really wanted to have, and we have now a team that's cross-trained and know how to do this. And that changed things significantly, would say.
Coach Tim Campsall: you That's awesome. So Angela, stepping into ownership requires a bit of a leap of faith. So what was the biggest surprise between what you expected it to be like and what it's actually been like as an owner?
Angela Main Roberts: ⁓ my gosh, do we have, how many hours do we have? I think the biggest surprise was the of time that I wasn't getting work done. know, I'm a very focused task driven person and think time. didn't allow for think time ⁓ and...
Coach Tim Campsall: Hahaha! Yeah. Yeah.
Angela Main Roberts: own your own business and to grow your own business requires a lot of think time.
Coach Tim Campsall: Yeah, yes, yeah. That's very fair. I hear a lot of people are like, well, I into business for myself because I really loved my art or my craft or my trade, but I realize how much work there was on the business side of the business versus the doing side of the business. ⁓
Angela Main Roberts: It is different. Now I don't do any accounting work at all, which in our field, and ⁓ I think shares this, that not doing what you loved to begin with, but you're coaching others to do what you loved and finding those people that love it as much as you do.
Coach Tim Campsall: Yes. Yes. Yeah. You mentioned in the last question, it's important to make that shift. Otherwise, you become the bottleneck of your
Angela Main Roberts: ⁓ my gosh. Yeah, we wouldn't be able to move forward at all if decisions were only for me to make.
Coach Tim Campsall: we talked about ⁓ challenge you overcame in the past. You also shared before the show that team structure and culture is the current that keeps pulling you back into the day-to-day. So give us some more context around that. What's happening today?
Angela Main Roberts: Well, I think as companies grow and I see this a lot with our clients to as grow, you add layers how, you ⁓ getting out of own way and saying, OK, you're a leader on the team and you have the authority to make these decisions, of course. So I think it's just really setting clear and what we're working through now, setting clear expectations. Our culture is very important to us, so our leaders should be aligned with same culture, just being all on the same page, drawing in the same direction, ⁓ getting that structure, that team structure really solid so that you can, you know, the foundation so that you can continue to add team members and clients.
Coach Tim Campsall: Yeah. Yeah. Yeah, absolutely. now as you're still, that's a current priority that you're working through. How is it pulling you into the day to day while you're still getting it to you want it to be? How does it affect on a day to day basis?
Angela Main Roberts: Well, it's changing. ⁓ evolving constantly. And right now, as of today, I'm not going to be in team meetings anymore. that's Yeah, so it's.
Coach Tim Campsall: Yay!
Angela Main Roberts: I think where I'm getting pulled in, it's not necessarily been in the accounting part of it, it's continually developing procedures. I'll tell you, Tim, we were really, really good at creating client procedures. We can do this work. All the procedures were great. And then I realized, well, internally, our procedures aren't that tight, because we have a lot of hiring new team members or things that have nothing to do with the client.
Coach Tim Campsall: ⁓ huh. Yeah. Yeah. Yes. Yeah. Right? Yeah.
Angela Main Roberts: So I've been ⁓ to work through that and developing internal procedures and then project management, know, coaching on project management, things of that nature that ⁓ it's really eye opening to say, not, I don't care what's going on over here. Now it's over here. Yeah. And then just getting everybody on the same page.
Coach Tim Campsall: Enough. Yeah. Yeah. Yeah. I love that you've made that transition. So how I would explain that in language, right, is the in the business stuff, you've gotten processes and the procedures and right in the protocol and the expectations and you're doing a great job there. The working on the business, right? The managing, the training, the holding people accountable, the
Angela Main Roberts: Yes.
Coach Tim Campsall: the decisions at the right level in the organization. Is that a fair play back of what you just said, correct?
Angela Main Roberts: Yes, it's fair and I'm also, I don't know how quick I am to recognize this, but we know what, I what I'm not good at and what I don't like to do. And outsourcing people, you know, like we tell our clients, they're lawyers, they don't necessarily know how to do the accounting, hire us, we'll take that burden off. We have an outsourced department.
Coach Tim Campsall: Yeah. Yeah. Yes, yes, yeah.
Angela Main Roberts: They're like a team member. It's wonderful to have them. We have outsourced IT. We have outsourced marketing. The things I don't like to do and I'm not good at should not be on my plate.
Coach Tim Campsall: Yeah, Fair enough. Yeah. Angela, why is it a priority to get this ⁓ and culture stuff worked this year?
Angela Main Roberts: I'm gonna call you out on what you told me Tim that CEOs don't have to come to work every day and that was mind-blowing to me. Because I am, I'm not a workaholic I wouldn't say, but I am a very task-driven person and I do show up every morning with my coffee and get to work. It's just the shift in what I'm working on. I think that's really exciting that,
Coach Tim Campsall: Yeah. Yeah, yes.
Angela Main Roberts: that I can take what I'm good at and what I love to do and bring that into the organization. So, yeah.
Coach Tim Campsall: Yeah. Yes, I love it. You offline sorry earlier you said that in the beginning the teeter tot or what how is it affecting you is it didn't give you time to think right and plan and and and that's that's what a CEO needs right. It's it's hours and days of thinking and planning ⁓ the impact of the decisions that a CEO makes.
Angela Main Roberts: Bye. Thanks Yeah.
Coach Tim Campsall: significant, they're 10-year plans. ⁓
Angela Main Roberts: Exactly, exactly. that, you know, I talked to our clients about this too. If you know, my calendar has been blocked from 7 a.m. till 9 a.m. every Friday for the last many, many, many years. And it's called Think Time. And how many times did I not do Think Time because I was trying to catch up for everything that I didn't get done.
Coach Tim Campsall: Yeah, that's good. Yeah. Yeah.
Angela Main Roberts: So I'm really trying to use that time for think time. And it doesn't mean sitting at the desk. It could mean sitting outside, sitting on the couch or listening to podcasts or things that will affect my decisions for the future. So having that kind of work on the business. Oh my gosh, that's,
Coach Tim Campsall: Yes. Yeah. Yeah. Yeah, isn't it interesting that most important time on our calendar is the thing that we tend to push off? ⁓
Angela Main Roberts: to-do list, the important things on our to-do list always fall to the bottom. Yes. ⁓
Coach Tim Campsall: And so I love that the structure and the culture and the pushing decisions down in the organization is your priority because if somebody else is able to manage all of those daily fires, because the fires will never stop, those emergencies will never go away, but if somebody else owns them, you can still have your time and your CEO time and you don't have to worry about getting sucked into these other things because you've got structure, the training, the know-how, the tools, everything, the team is equipped to be able to take those things off of your plate.
Angela Main Roberts: Yes. Well, we just implemented this week an escalation procedure and I love it because where am I? I'm at the very bottom.
Coach Tim Campsall: Okay. Mmm.
Angela Main Roberts: So if there are fires or things that come up, how does that get escalated through the company? And by the time it gets to me, there should have been everything thought of through that process. I'm just the person that has to make the call on what we're doing with the client or whatever. So having that very clearly defined for the team, they know, this can't just go to Angela. This has to go through. So ⁓ that's been great, too.
Coach Tim Campsall: Yes, good for you. Yeah, yeah, yes, love it. Yeah. Fair enough, yeah. So know that this is not going to be the case because you're going to work through what you just described. But if it doesn't change, what does it cost the business for you to still be in all the decisions and meetings and stuff you just explained to us?
Angela Main Roberts: It costs opportunities like this, being on podcasts, being on panels, to conferences and helping others, the of the company, the expertise that we can share with our clients. All of that goes away if I'm head down working. And so I think just expanding my range in world, guess, ⁓ exposure in the will help the company That's kind of my thought. ⁓
Coach Tim Campsall: Yeah. Yes. Yeah, I love it. Yeah, I love it. Before we on to the recording, we were talking about the difference between CEO and owner. And had a little ⁓ aha Would it okay if I put you on the spot and explain that?
Angela Main Roberts: going to work out. Yeah, of course, of course.
Coach Tim Campsall: So you had said, hey, Tim, know, CEOs still have to show up. And I said, yes. And ⁓ show up for the things that we just talked through. I said, but the shareholders don't come to the office every day, right? And as business owner, that should truly be our goal. So me, what your reflections on that conversation that we just had a couple of minutes ago?
Angela Main Roberts: Well, I I think for me, like showing up to work every day means coming into my office and sitting at my desk and knocking through some tasks and some decisions and meetings and all of the things. But seeing it from a different lens that you've shown me. You know, it's, can do what I like when, what I'm good at and what I like to do. I keep coming back to that because like, where can I shine as member of the team? ⁓ You I'm not good at certain things and I don't need to be involved in those. But ⁓ if ⁓ if showing up to help improve things, and it could be on my time, that's, that's fine. ⁓
Coach Tim Campsall: Yes. Yeah. Yeah. Yeah, absolutely. Yeah, yes. And what if so that that's the first goal, right? Becoming a true CEO where you can do what you just explained. What if the goal after that was to be a true business owner where you hired a CEO, right?
Angela Main Roberts: Yeah, that's, I don't know, Tim, that's gonna come later in my brain. I can't see it right now, but I guess that's the path, right? That's the path to get to. So I guess I just need to listen to more of your podcasts and talk to you more often.
Coach Tim Campsall: Yeah. Yes. ⁓ appreciate you digging that with me because you know folks who are listening, right? Everybody has different aspirations but one of the things that we say is you know there's way too much risk and work that is put in to be in a business owner so the only reason that anyone should ever take that path is to the goal of creating a business that can run without them. so that you truly replace yourself and have the freedom and flexibility of passive income. Otherwise, you want to just have a job, right, it's a whole lot less risky to be an employee, right?
Angela Main Roberts: Right. Right. guess there's a little bit of guilt that goes along with that too. Like if your entire team is working, why are you not? ⁓ so yeah, like. ⁓
Coach Tim Campsall: Yeah, I totally understand the paradigm. But again, remember when I said, well, shareholders don't have any guilt at all about not going to Apple every day and punching the clock, right? They just give their money and expect to get a return on their investment, right? Yes, absolutely, Exactly, that's why we have this show because we...
Angela Main Roberts: I'm sorry. I guess I'm still in the messy middle because I can't quite say that yet.
Coach Tim Campsall: you know, it's, okay and normal to be in this stage. And it's just part of, of the evolution, right? ⁓ business ownership. So for those listening, I'm coach Tim Kamsel and we work with business owners in the messy middle, the that we're talking about today. And, and really that's where the business has outgrown how it's being run. And the owner is still, still in much of the day to day and, and working through that. So Angela, What lesson do you wish that you'd learned sooner to get you out of the day-to-day faster?
Angela Main Roberts: That's a good question. I don't know. I don't think I would have changed it because I would have missed something along the way. I feel like you've got to plug through the things and understand what your team will be doing in the future. So I think I'm, maybe if I had better vision in the beginning of what it could be, I really didn't know what was going to happen.
Coach Tim Campsall: Yeah. ⁓ Yeah, yeah. ⁓ Yeah, yeah, fair enough.
Angela Main Roberts: ⁓ I'm just starting an accounting business. I don't know what's going to happen. I'm a good accountant. That's what I... But I guess, and also...
Coach Tim Campsall: Yeah. Yeah, yeah, yeah.
Angela Main Roberts: helping leaders become better leaders and, you like really all being on the same page. I think that's really important. Putting the right people in the right spots is really important too. And having in your team. Like ⁓ I do a sabbatical every year. I do take July off every year. And that happened for many years. And I have no worries because I know, you know, the escalation will come if only in an emergency. ⁓
Coach Tim Campsall: Good for you. Yeah, that's awesome. Yeah, yeah, yeah. the vision of what it could be having if you had had that knowledge and understanding earlier, what was the cost of not knowing that?
Angela Main Roberts: slower growth, guess, and me being too much of a micromanager, like having, I don't know where the company would have gone without my constant input. It'd be just fine, I'm sure it'd been just fine. But it's hard, know, it's hard to turn your baby over and say, okay, I take ⁓ care of baby.
Coach Tim Campsall: Yes, right? Because, yeah, because we went through all, yeah, you went through all the, right, the blood, sweat and tears to figure out and have all of those learnings and mistakes that you just shared with us. And, yeah, to trust that you can just let go and.
Angela Main Roberts: Yes, yes, yes, Yeah, but I always think of like, you know, like a production line. ⁓ if I make an amazing widget, do I want to be on that line making that widget forever? No, I want to be up in the, so right now, Tim, I feel like I'm up in that room with the window factory. But what I should be is outside of that building completely. ⁓
Coach Tim Campsall: Mm-hmm. Good for you. Yeah. Yeah, yeah. Yeah, and that's just the next evolution, right? So I love that you have that perspective and that vision and manufacturing example is a perfect example because how that actually is able to ⁓ so efficiently is there's processes and procedures, right? And structure discipline and ⁓ so the same best practices that make a manufacturing
Angela Main Roberts: Right.
Coach Tim Campsall: floor be able to run so efficiently is the same thing that makes a professional services business be able to run efficiently, right?
Angela Main Roberts: Right, you know, I've heard a lot of people say you can't write a procedure for that. You can't write a procedure for that. And I say, I think you can. And we have been.
Coach Tim Campsall: You absolutely, yeah. The mistake I see a lot is people skip the systems and processes step hire people and that they will be able to figure it out. But then, if for some that person leaves and nothing is documented, the company is screwed because all of that knowledge and expertise has also left. ⁓
Angela Main Roberts: Right, right. Now that's one of the things that's very important to me. I had procedures from day one, my first thought was a procedure. That's just my training, I guess. My old life as a controller for a big company, so.
Coach Tim Campsall: Yeah. ⁓ huh, yeah. Yeah. And I love again, earlier you were transparent and said, I have that all for the in the business stuff. And now, right now it's like, let's take all of that knowledge and, and, understanding and experience of how well that made the machine work. And let's do that on the, on the soft side of the business. Right.
Angela Main Roberts: Right, well, and it's where we've been looking backwards a lot. And you had mentioned firefighting. So we were fighting fires and looking backwards and how can we have made this better? And we shifted. So 2026, our word of the year is intentional we are forward thinking. So we're no longer firefighters, we're fire preventers. ⁓ then I need to be involved at all because we already know how to handle it.
Coach Tim Campsall: person. Love it. Yes. I love about that mindset, right? ⁓ we know that, ⁓ or least I know, and there's been lots of books on this, is what we think, feel, and believe is what we attract. So even just changing that language from we're firefighting to fire preventing, we will naturally attract ideas and concepts and processes and disciplines. And is
Angela Main Roberts: Yes.
Coach Tim Campsall: all about prevention as opposed to fighting.
Angela Main Roberts: and it's not just that area. think that, you know, our leadership training, if we do it all together, you know, our COO has said, I don't want to go to a leadership training without you because I'm going have a different vocabulary. ⁓ we do it together so that we are using the same vocabulary. We read the same books. We talk the same, speak the same language, right? And so ⁓ in it together. Yeah, that's a big part of our culture.
Coach Tim Campsall: Yes, yes, ⁓ Love it. Yes. Yes. Yes. That is a great, great perspective. for, so we do management training separate from leadership training. You have to do management first before leadership and we won't do it with a company if the owner is not involved or if the whoever's running the organization is not involved because it has to be enforced top down. Yeah.
Angela Main Roberts: Right, right, our culture is our culture for a reason. It's been cultivated and changed over time with adding new people, but it's basically what it is. We have it written down too. And this is the other thing, we're like, we repeat it? So we need to repeat it, repeat it, repeat it.
Coach Tim Campsall: Absolutely, yeah. Good! Yeah, absolutely. Yes. Awesome. in your journey, when things have felt stuck or overwhelming, what when you brought in an outside perspective?
Angela Main Roberts: Gosh, one of my aha moments was, like I said, I'm very task-oriented. I love a checkbox that you can. And people that I've talked to in coaching and networking, I have realized that it's okay to be a work in progress. We are ⁓ going to be a work in progress. So having somebody say the words, that's okay, was like, what? I don't have to have everything figured out right today. So that was a pretty big push. Also being...
Coach Tim Campsall: Yes. Yes. Hahahaha! ⁓
Angela Main Roberts: Asked to do things out of my comfort zone. I'm an accountant. Can you believe I'm talking about my life? I'm an accountant. I'm a boring, nerdy accountant. But getting pushed out of my comfort zone to do things I wouldn't normally do. ⁓ One of them is videos and things like that. Trust, trusting the team. Having someone say, it's OK to trust somebody else. You don't have to be involved. ⁓
Coach Tim Campsall: hahahaha Yeah, love it. Yes.
Angela Main Roberts: Yeah, thinking bigger, guess, just big, not small, not a finite, but who what's going to happen in the future.
Coach Tim Campsall: The trusting one, again, back to it's my baby. One of the things I find myself talking clients through a lot is that, well, listen, even if they take two times longer or three times longer, let's compare salaries or worth. Your worth to the organization is two or three or four or $500 an hour. and the person that's doing the job is 25 or $50 an hour, even if they take three times longer, you're still financially in a better place. Even if they make a mistake and they have to go back and fix the mistake, you're still financially in a better place.
Angela Main Roberts: Well, and going back to what did I do wrong, the jobs, the contracts, engagements, because was pricing them, first of all, I started out hourly, you because I didn't. And then when I moved to monthly flat fees, it was based on me doing the work. I'm, I'm,
Coach Tim Campsall: Yeah. Yeah. Yeah
Angela Main Roberts: I'm not saying I'm faster than my team, certainly not now, but I could make the decisions as I'm going and I didn't have to ask anybody. ⁓ then you have to shift to now we have other bills to pay other than just my in the bill. So is always, I say all roads lead to pricing conversations, ⁓ So the business in a way that's sustainable for growth and that you can afford to have a team that will support you.
Coach Tim Campsall: Yes, right. Yes. Yes, yes, yes, yes. Yeah, yeah. Yes. Well, just brought up a really good example of most don't put into their billing managers review time.
Angela Main Roberts: The review time, yes, we do, we do. Yeah, was a shift though. We had to recognize that that time had to be out.
Coach Tim Campsall: Yeah, yeah. Absolutely, yeah. Awesome, love it. show is called Self Made is a Myth and that's because no one gets there on their own. So Angela, who are the three people that you wouldn't have achieved the successes that you have without them and how'd they help you along the way?
Angela Main Roberts: My husband, number one, mean, unwavering support, my biggest cheerleader. He will not work for the business. He might, and he's an amazing manager and self-made person, but like, no, no, I'd never work for anybody. But he's been a great support system for me ⁓ for my team, actually, because he has a lot of good insight. Jeremy Roberts, retired Navy officer, so. ⁓
Coach Tim Campsall: Nah. Hahaha! what's your husband's name? Jeremy. Awesome. Wonderful.
Angela Main Roberts: And I'm going to say her name, Tanya Melanger is our COO. She has been like the best thing to happen to Maine and County and to me. ⁓ is my right arm. She's my confidant. She, you know, when you're sitting in a, whenever decide to call yourself a CEO, when you're sitting in that role, you don't have a C-suite around you.
Coach Tim Campsall: Hmm. Right.
Angela Main Roberts: she has been that. And so I make decisions without her now, haven't for a long time, because I think you need to talk through things. So Tanya definitely, she's been instrumental in helping stabilize the business and grow the business. And lastly, Richard Roba Roberts, he was my first business coach. I'm still involved with him. He's ⁓ not the only roundtable. He just...
Coach Tim Campsall: Bye. time. Wonderful. Yeah.
Angela Main Roberts: allowed me to open my eyes to see the future and still is a very, very good friend and I'm just thankful for him and that he helps others like this as well.
Coach Tim Campsall: That's awesome, thank you for sharing. It sounds like you've had some pretty incredible people in your life that have helped you along the way. If they were all here today, Angela, what would you want to say to them?
Angela Main Roberts: Thank you. be here without you. Yeah, I mean, I just feel very grateful to have people like that in my life.
Coach Tim Campsall: Fantastic. Angela, I appreciate you sharing your story today. Thanks so much for being on the show.
Angela Main Roberts: thanks Tim. It was my pleasure.
Coach Tim Campsall: For those listening, if you're stuck in the messy middle, there's a way through it and you don't have to figure it out on your own. Our two week coaching trial helps you see exactly what's keeping you stuck what needs to change. The link is in the description. And if this conversation resonated, like it, comment and subscribe so that you don't miss our next episode. I'll see you all next time.
Angela Main Roberts: Tim, thanks for having me, first of all. And it wasn't just one thing, it was all the things, right? As most people, when you start a business, you are doing everything from marketing to just setting up processes and thinking about what you're going to do. So I was working for my clients and trying to run a business at the same time. So I was doing all the things, wearing all the hats.
Coach Tim Campsall: Yeah, that balance between doing the work and trying to get more clients is a very common problem I hear, especially in the beginning. So give me a little bit more detail. ⁓ What was ⁓ happening how was it affecting the company's growth?
Angela Main Roberts: Well, I was, you we do accounting services and I was doing all of the client work. And, you know, I hired a part-time bookkeeper to come in and help me. But because it was just me and the were coming in, I had to cap it and say, I can't take any more clients because I don't have any more of me. ⁓
Coach Tim Campsall: Mmm. 8.
Angela Main Roberts: And that was a crossroad. Completely, you know, in my face, you either grow this business or stay doing just what you're doing and be happy with that. it was actually a client who said, I have a lot of people to refer to you. Can you please take more clients? ⁓
Coach Tim Campsall: Yes. Hehehehehe
Angela Main Roberts: I was like, okay, and that's when I decided I need, and I did it a little backwards too, Tim, I think. the bookkeeper, but then I knew I needed a right arm, somebody that was going to help me build the business, not just do the work, ⁓ client work. And so I did that. It was scary, right? You hire somebody that is a little higher level. ⁓
Coach Tim Campsall: Yeah. Yeah. Yeah. Sure, yeah.
Angela Main Roberts: That was the best thing I could have done and she's now our COO and it my life drastically.
Coach Tim Campsall: That's awesome. Yeah, that's wonderful. I love it. you just described reminds me of what we call the teeter totter effect. So it's the, know, let the work do the work, let the work do the work, right? ⁓ usually exactly like you described it, we spend time getting the work and then we have to stop getting it because we have to do it. And then when we finished doing, we're like, I don't have any more work. So now I have to focus on, on you.
Angela Main Roberts: ⁓ yeah.
Coach Tim Campsall: What you just described is you understood those two elements and you said, need to hire somebody to take one of those so I can focus on the other and get it off the teeter totter.
Angela Main Roberts: Right, right. And well, you know, it's 10 years later and we're still have a teeter totter because, you know, people client acquisitions. Yeah, it's always going to be there. It's a work in progress.
Coach Tim Campsall: But a different one, right? So in the in those first few years when you were wrestling through that that teeter totter, how you how it was affecting your growth, how was it affecting you personally?
Angela Main Roberts: gosh, it was horrible. I my were junior high school age, and I just wasn't there for them. I wasn't present because mom was working Saturdays all day, Sundays sometimes, and certainly through Friday. I was just always at my desk. And so I was losing out on those years that were so valuable to me with my family.
Coach Tim Campsall: Yeah. Yeah. So what did you realize in that messy middle moment that had to change? And I know you just explained a little bit about it, did you, what did you realize had to change? then more importantly, what did you go through to actually make that change happen or what did you do differently?
Angela Main Roberts: Well, I hired a business coach, one, and he reminds me this eight years later, he reminds me that I said, I just want to be able to take a day off. I haven't taken a day off in so long. And he challenged me to think outside of my comfort zone. And, you know, I had a bookkeeper, a part-time bookkeeper, I wasn't like worried about.
Coach Tim Campsall: Yeah.
Angela Main Roberts: I mean, of course I worry about her, but I wasn't thinking this take on a life of its own. And, ⁓ you it was scary, but, you know, he, walked through it. He talked me through it. And just being able to talk to someone like you, Tim, like having those conversations and people have gone through this before. I'm not the first person in life that will start their own business. ⁓
Coach Tim Campsall: Right, right. Yeah, right. sure feels like you're the only one going through it. ⁓
Angela Main Roberts: Well, and ironically the name of the coaching firm is not the only one.
Coach Tim Campsall: I it. That's awesome. So I appreciate you sharing and being candid about that experience. Other people will listen to this ⁓ and from it and make changes because of it. So thank you. Tell us the name of your company and what do you guys do?
Angela Main Roberts: Main accounting services, we provide accounting services, not tax, everything up to tax law firms. ⁓ yeah, we decided niche about seven ago and it's been great.
Coach Tim Campsall: I love that you've niched in and made that clarification. When you did that, I'm sure it was a little nerve wracking at the time, but what was the result of getting more specialized?
Angela Main Roberts: Well, first of all, it was hard to get rid of those clients that weren't law firms. But because I had hired this, my right arm, our COO now, we talked through it. And she was like, you know, think this would be, it'll allow us to have those conversations to get to that place. And so had to have those tough calls with current clients and say, we're kind of moving out of your areas. But what it was open up the referral network too. And then now we're known for specializing
Coach Tim Campsall: Hahaha!
Angela Main Roberts: in law firm accounting. So it kind of helps with the reputation. We're good at what we do. This is what we do and we do it well.
Coach Tim Campsall: How are you now? Yes, yeah. It's a very hard thing for folks to think through, right? The idea of if I then I'm significantly narrowing my scope. But the reality is if we say we're all things to all people, we end up becoming nothing to anyone, right? ⁓
Angela Main Roberts: Well, and the learning curve to learn all of the other things. You know, I really wanted to have, and we have now a team that's cross-trained and know how to do this. And that changed things significantly, would say.
Coach Tim Campsall: you That's awesome. So Angela, stepping into ownership requires a bit of a leap of faith. So what was the biggest surprise between what you expected it to be like and what it's actually been like as an owner?
Angela Main Roberts: ⁓ my gosh, do we have, how many hours do we have? I think the biggest surprise was the of time that I wasn't getting work done. know, I'm a very focused task driven person and think time. didn't allow for think time ⁓ and...
Coach Tim Campsall: Hahaha! Yeah. Yeah.
Angela Main Roberts: own your own business and to grow your own business requires a lot of think time.
Coach Tim Campsall: Yeah, yes, yeah. That's very fair. I hear a lot of people are like, well, I into business for myself because I really loved my art or my craft or my trade, but I realize how much work there was on the business side of the business versus the doing side of the business. ⁓
Angela Main Roberts: It is different. Now I don't do any accounting work at all, which in our field, and ⁓ I think shares this, that not doing what you loved to begin with, but you're coaching others to do what you loved and finding those people that love it as much as you do.
Coach Tim Campsall: Yes. Yes. Yeah. You mentioned in the last question, it's important to make that shift. Otherwise, you become the bottleneck of your
Angela Main Roberts: ⁓ my gosh. Yeah, we wouldn't be able to move forward at all if decisions were only for me to make.
Coach Tim Campsall: we talked about ⁓ challenge you overcame in the past. You also shared before the show that team structure and culture is the current that keeps pulling you back into the day-to-day. So give us some more context around that. What's happening today?
Angela Main Roberts: Well, I think as companies grow and I see this a lot with our clients to as grow, you add layers how, you ⁓ getting out of own way and saying, OK, you're a leader on the team and you have the authority to make these decisions, of course. So I think it's just really setting clear and what we're working through now, setting clear expectations. Our culture is very important to us, so our leaders should be aligned with same culture, just being all on the same page, drawing in the same direction, ⁓ getting that structure, that team structure really solid so that you can, you know, the foundation so that you can continue to add team members and clients.
Coach Tim Campsall: Yeah. Yeah. Yeah, absolutely. now as you're still, that's a current priority that you're working through. How is it pulling you into the day to day while you're still getting it to you want it to be? How does it affect on a day to day basis?
Angela Main Roberts: Well, it's changing. ⁓ evolving constantly. And right now, as of today, I'm not going to be in team meetings anymore. that's Yeah, so it's.
Coach Tim Campsall: Yay!
Angela Main Roberts: I think where I'm getting pulled in, it's not necessarily been in the accounting part of it, it's continually developing procedures. I'll tell you, Tim, we were really, really good at creating client procedures. We can do this work. All the procedures were great. And then I realized, well, internally, our procedures aren't that tight, because we have a lot of hiring new team members or things that have nothing to do with the client.
Coach Tim Campsall: ⁓ huh. Yeah. Yeah. Yes. Yeah. Right? Yeah.
Angela Main Roberts: So I've been ⁓ to work through that and developing internal procedures and then project management, know, coaching on project management, things of that nature that ⁓ it's really eye opening to say, not, I don't care what's going on over here. Now it's over here. Yeah. And then just getting everybody on the same page.
Coach Tim Campsall: Enough. Yeah. Yeah. Yeah. I love that you've made that transition. So how I would explain that in language, right, is the in the business stuff, you've gotten processes and the procedures and right in the protocol and the expectations and you're doing a great job there. The working on the business, right? The managing, the training, the holding people accountable, the
Angela Main Roberts: Yes.
Coach Tim Campsall: the decisions at the right level in the organization. Is that a fair play back of what you just said, correct?
Angela Main Roberts: Yes, it's fair and I'm also, I don't know how quick I am to recognize this, but we know what, I what I'm not good at and what I don't like to do. And outsourcing people, you know, like we tell our clients, they're lawyers, they don't necessarily know how to do the accounting, hire us, we'll take that burden off. We have an outsourced department.
Coach Tim Campsall: Yeah. Yeah. Yes, yes, yeah.
Angela Main Roberts: They're like a team member. It's wonderful to have them. We have outsourced IT. We have outsourced marketing. The things I don't like to do and I'm not good at should not be on my plate.
Coach Tim Campsall: Yeah, Fair enough. Yeah. Angela, why is it a priority to get this ⁓ and culture stuff worked this year?
Angela Main Roberts: I'm gonna call you out on what you told me Tim that CEOs don't have to come to work every day and that was mind-blowing to me. Because I am, I'm not a workaholic I wouldn't say, but I am a very task-driven person and I do show up every morning with my coffee and get to work. It's just the shift in what I'm working on. I think that's really exciting that,
Coach Tim Campsall: Yeah. Yeah, yes.
Angela Main Roberts: that I can take what I'm good at and what I love to do and bring that into the organization. So, yeah.
Coach Tim Campsall: Yeah. Yes, I love it. You offline sorry earlier you said that in the beginning the teeter tot or what how is it affecting you is it didn't give you time to think right and plan and and and that's that's what a CEO needs right. It's it's hours and days of thinking and planning ⁓ the impact of the decisions that a CEO makes.
Angela Main Roberts: Bye. Thanks Yeah.
Coach Tim Campsall: significant, they're 10-year plans. ⁓
Angela Main Roberts: Exactly, exactly. that, you know, I talked to our clients about this too. If you know, my calendar has been blocked from 7 a.m. till 9 a.m. every Friday for the last many, many, many years. And it's called Think Time. And how many times did I not do Think Time because I was trying to catch up for everything that I didn't get done.
Coach Tim Campsall: Yeah, that's good. Yeah. Yeah.
Angela Main Roberts: So I'm really trying to use that time for think time. And it doesn't mean sitting at the desk. It could mean sitting outside, sitting on the couch or listening to podcasts or things that will affect my decisions for the future. So having that kind of work on the business. Oh my gosh, that's,
Coach Tim Campsall: Yes. Yeah. Yeah. Yeah, isn't it interesting that most important time on our calendar is the thing that we tend to push off? ⁓
Angela Main Roberts: to-do list, the important things on our to-do list always fall to the bottom. Yes. ⁓
Coach Tim Campsall: And so I love that the structure and the culture and the pushing decisions down in the organization is your priority because if somebody else is able to manage all of those daily fires, because the fires will never stop, those emergencies will never go away, but if somebody else owns them, you can still have your time and your CEO time and you don't have to worry about getting sucked into these other things because you've got structure, the training, the know-how, the tools, everything, the team is equipped to be able to take those things off of your plate.
Angela Main Roberts: Yes. Well, we just implemented this week an escalation procedure and I love it because where am I? I'm at the very bottom.
Coach Tim Campsall: Okay. Mmm.
Angela Main Roberts: So if there are fires or things that come up, how does that get escalated through the company? And by the time it gets to me, there should have been everything thought of through that process. I'm just the person that has to make the call on what we're doing with the client or whatever. So having that very clearly defined for the team, they know, this can't just go to Angela. This has to go through. So ⁓ that's been great, too.
Coach Tim Campsall: Yes, good for you. Yeah, yeah, yes, love it. Yeah. Fair enough, yeah. So know that this is not going to be the case because you're going to work through what you just described. But if it doesn't change, what does it cost the business for you to still be in all the decisions and meetings and stuff you just explained to us?
Angela Main Roberts: It costs opportunities like this, being on podcasts, being on panels, to conferences and helping others, the of the company, the expertise that we can share with our clients. All of that goes away if I'm head down working. And so I think just expanding my range in world, guess, ⁓ exposure in the will help the company That's kind of my thought. ⁓
Coach Tim Campsall: Yeah. Yes. Yeah, I love it. Yeah, I love it. Before we on to the recording, we were talking about the difference between CEO and owner. And had a little ⁓ aha Would it okay if I put you on the spot and explain that?
Angela Main Roberts: going to work out. Yeah, of course, of course.
Coach Tim Campsall: So you had said, hey, Tim, know, CEOs still have to show up. And I said, yes. And ⁓ show up for the things that we just talked through. I said, but the shareholders don't come to the office every day, right? And as business owner, that should truly be our goal. So me, what your reflections on that conversation that we just had a couple of minutes ago?
Angela Main Roberts: Well, I I think for me, like showing up to work every day means coming into my office and sitting at my desk and knocking through some tasks and some decisions and meetings and all of the things. But seeing it from a different lens that you've shown me. You know, it's, can do what I like when, what I'm good at and what I like to do. I keep coming back to that because like, where can I shine as member of the team? ⁓ You I'm not good at certain things and I don't need to be involved in those. But ⁓ if ⁓ if showing up to help improve things, and it could be on my time, that's, that's fine. ⁓
Coach Tim Campsall: Yes. Yeah. Yeah. Yeah, absolutely. Yeah, yes. And what if so that that's the first goal, right? Becoming a true CEO where you can do what you just explained. What if the goal after that was to be a true business owner where you hired a CEO, right?
Angela Main Roberts: Yeah, that's, I don't know, Tim, that's gonna come later in my brain. I can't see it right now, but I guess that's the path, right? That's the path to get to. So I guess I just need to listen to more of your podcasts and talk to you more often.
Coach Tim Campsall: Yeah. Yes. ⁓ appreciate you digging that with me because you know folks who are listening, right? Everybody has different aspirations but one of the things that we say is you know there's way too much risk and work that is put in to be in a business owner so the only reason that anyone should ever take that path is to the goal of creating a business that can run without them. so that you truly replace yourself and have the freedom and flexibility of passive income. Otherwise, you want to just have a job, right, it's a whole lot less risky to be an employee, right?
Angela Main Roberts: Right. Right. guess there's a little bit of guilt that goes along with that too. Like if your entire team is working, why are you not? ⁓ so yeah, like. ⁓
Coach Tim Campsall: Yeah, I totally understand the paradigm. But again, remember when I said, well, shareholders don't have any guilt at all about not going to Apple every day and punching the clock, right? They just give their money and expect to get a return on their investment, right? Yes, absolutely, Exactly, that's why we have this show because we...
Angela Main Roberts: I'm sorry. I guess I'm still in the messy middle because I can't quite say that yet.
Coach Tim Campsall: you know, it's, okay and normal to be in this stage. And it's just part of, of the evolution, right? ⁓ business ownership. So for those listening, I'm coach Tim Kamsel and we work with business owners in the messy middle, the that we're talking about today. And, and really that's where the business has outgrown how it's being run. And the owner is still, still in much of the day to day and, and working through that. So Angela, What lesson do you wish that you'd learned sooner to get you out of the day-to-day faster?
Angela Main Roberts: That's a good question. I don't know. I don't think I would have changed it because I would have missed something along the way. I feel like you've got to plug through the things and understand what your team will be doing in the future. So I think I'm, maybe if I had better vision in the beginning of what it could be, I really didn't know what was going to happen.
Coach Tim Campsall: Yeah. ⁓ Yeah, yeah. ⁓ Yeah, yeah, fair enough.
Angela Main Roberts: ⁓ I'm just starting an accounting business. I don't know what's going to happen. I'm a good accountant. That's what I... But I guess, and also...
Coach Tim Campsall: Yeah. Yeah, yeah, yeah.
Angela Main Roberts: helping leaders become better leaders and, you like really all being on the same page. I think that's really important. Putting the right people in the right spots is really important too. And having in your team. Like ⁓ I do a sabbatical every year. I do take July off every year. And that happened for many years. And I have no worries because I know, you know, the escalation will come if only in an emergency. ⁓
Coach Tim Campsall: Good for you. Yeah, that's awesome. Yeah, yeah, yeah. the vision of what it could be having if you had had that knowledge and understanding earlier, what was the cost of not knowing that?
Angela Main Roberts: slower growth, guess, and me being too much of a micromanager, like having, I don't know where the company would have gone without my constant input. It'd be just fine, I'm sure it'd been just fine. But it's hard, know, it's hard to turn your baby over and say, okay, I take ⁓ care of baby.
Coach Tim Campsall: Yes, right? Because, yeah, because we went through all, yeah, you went through all the, right, the blood, sweat and tears to figure out and have all of those learnings and mistakes that you just shared with us. And, yeah, to trust that you can just let go and.
Angela Main Roberts: Yes, yes, yes, Yeah, but I always think of like, you know, like a production line. ⁓ if I make an amazing widget, do I want to be on that line making that widget forever? No, I want to be up in the, so right now, Tim, I feel like I'm up in that room with the window factory. But what I should be is outside of that building completely. ⁓
Coach Tim Campsall: Mm-hmm. Good for you. Yeah. Yeah, yeah. Yeah, and that's just the next evolution, right? So I love that you have that perspective and that vision and manufacturing example is a perfect example because how that actually is able to ⁓ so efficiently is there's processes and procedures, right? And structure discipline and ⁓ so the same best practices that make a manufacturing
Angela Main Roberts: Right.
Coach Tim Campsall: floor be able to run so efficiently is the same thing that makes a professional services business be able to run efficiently, right?
Angela Main Roberts: Right, you know, I've heard a lot of people say you can't write a procedure for that. You can't write a procedure for that. And I say, I think you can. And we have been.
Coach Tim Campsall: You absolutely, yeah. The mistake I see a lot is people skip the systems and processes step hire people and that they will be able to figure it out. But then, if for some that person leaves and nothing is documented, the company is screwed because all of that knowledge and expertise has also left. ⁓
Angela Main Roberts: Right, right. Now that's one of the things that's very important to me. I had procedures from day one, my first thought was a procedure. That's just my training, I guess. My old life as a controller for a big company, so.
Coach Tim Campsall: Yeah. ⁓ huh, yeah. Yeah. And I love again, earlier you were transparent and said, I have that all for the in the business stuff. And now, right now it's like, let's take all of that knowledge and, and, understanding and experience of how well that made the machine work. And let's do that on the, on the soft side of the business. Right.
Angela Main Roberts: Right, well, and it's where we've been looking backwards a lot. And you had mentioned firefighting. So we were fighting fires and looking backwards and how can we have made this better? And we shifted. So 2026, our word of the year is intentional we are forward thinking. So we're no longer firefighters, we're fire preventers. ⁓ then I need to be involved at all because we already know how to handle it.
Coach Tim Campsall: person. Love it. Yes. I love about that mindset, right? ⁓ we know that, ⁓ or least I know, and there's been lots of books on this, is what we think, feel, and believe is what we attract. So even just changing that language from we're firefighting to fire preventing, we will naturally attract ideas and concepts and processes and disciplines. And is
Angela Main Roberts: Yes.
Coach Tim Campsall: all about prevention as opposed to fighting.
Angela Main Roberts: and it's not just that area. think that, you know, our leadership training, if we do it all together, you know, our COO has said, I don't want to go to a leadership training without you because I'm going have a different vocabulary. ⁓ we do it together so that we are using the same vocabulary. We read the same books. We talk the same, speak the same language, right? And so ⁓ in it together. Yeah, that's a big part of our culture.
Coach Tim Campsall: Yes, yes, ⁓ Love it. Yes. Yes. Yes. That is a great, great perspective. for, so we do management training separate from leadership training. You have to do management first before leadership and we won't do it with a company if the owner is not involved or if the whoever's running the organization is not involved because it has to be enforced top down. Yeah.
Angela Main Roberts: Right, right, our culture is our culture for a reason. It's been cultivated and changed over time with adding new people, but it's basically what it is. We have it written down too. And this is the other thing, we're like, we repeat it? So we need to repeat it, repeat it, repeat it.
Coach Tim Campsall: Absolutely, yeah. Good! Yeah, absolutely. Yes. Awesome. in your journey, when things have felt stuck or overwhelming, what when you brought in an outside perspective?
Angela Main Roberts: Gosh, one of my aha moments was, like I said, I'm very task-oriented. I love a checkbox that you can. And people that I've talked to in coaching and networking, I have realized that it's okay to be a work in progress. We are ⁓ going to be a work in progress. So having somebody say the words, that's okay, was like, what? I don't have to have everything figured out right today. So that was a pretty big push. Also being...
Coach Tim Campsall: Yes. Yes. Hahahaha! ⁓
Angela Main Roberts: Asked to do things out of my comfort zone. I'm an accountant. Can you believe I'm talking about my life? I'm an accountant. I'm a boring, nerdy accountant. But getting pushed out of my comfort zone to do things I wouldn't normally do. ⁓ One of them is videos and things like that. Trust, trusting the team. Having someone say, it's OK to trust somebody else. You don't have to be involved. ⁓
Coach Tim Campsall: hahahaha Yeah, love it. Yes.
Angela Main Roberts: Yeah, thinking bigger, guess, just big, not small, not a finite, but who what's going to happen in the future.
Coach Tim Campsall: The trusting one, again, back to it's my baby. One of the things I find myself talking clients through a lot is that, well, listen, even if they take two times longer or three times longer, let's compare salaries or worth. Your worth to the organization is two or three or four or $500 an hour. and the person that's doing the job is 25 or $50 an hour, even if they take three times longer, you're still financially in a better place. Even if they make a mistake and they have to go back and fix the mistake, you're still financially in a better place.
Angela Main Roberts: Well, and going back to what did I do wrong, the jobs, the contracts, engagements, because was pricing them, first of all, I started out hourly, you because I didn't. And then when I moved to monthly flat fees, it was based on me doing the work. I'm, I'm,
Coach Tim Campsall: Yeah. Yeah. Yeah
Angela Main Roberts: I'm not saying I'm faster than my team, certainly not now, but I could make the decisions as I'm going and I didn't have to ask anybody. ⁓ then you have to shift to now we have other bills to pay other than just my in the bill. So is always, I say all roads lead to pricing conversations, ⁓ So the business in a way that's sustainable for growth and that you can afford to have a team that will support you.
Coach Tim Campsall: Yes, right. Yes. Yes, yes, yes, yes. Yeah, yeah. Yes. Well, just brought up a really good example of most don't put into their billing managers review time.
Angela Main Roberts: The review time, yes, we do, we do. Yeah, was a shift though. We had to recognize that that time had to be out.
Coach Tim Campsall: Yeah, yeah. Absolutely, yeah. Awesome, love it. show is called Self Made is a Myth and that's because no one gets there on their own. So Angela, who are the three people that you wouldn't have achieved the successes that you have without them and how'd they help you along the way?
Angela Main Roberts: My husband, number one, mean, unwavering support, my biggest cheerleader. He will not work for the business. He might, and he's an amazing manager and self-made person, but like, no, no, I'd never work for anybody. But he's been a great support system for me ⁓ for my team, actually, because he has a lot of good insight. Jeremy Roberts, retired Navy officer, so. ⁓
Coach Tim Campsall: Nah. Hahaha! what's your husband's name? Jeremy. Awesome. Wonderful.
Angela Main Roberts: And I'm going to say her name, Tanya Melanger is our COO. She has been like the best thing to happen to Maine and County and to me. ⁓ is my right arm. She's my confidant. She, you know, when you're sitting in a, whenever decide to call yourself a CEO, when you're sitting in that role, you don't have a C-suite around you.
Coach Tim Campsall: Hmm. Right.
Angela Main Roberts: she has been that. And so I make decisions without her now, haven't for a long time, because I think you need to talk through things. So Tanya definitely, she's been instrumental in helping stabilize the business and grow the business. And lastly, Richard Roba Roberts, he was my first business coach. I'm still involved with him. He's ⁓ not the only roundtable. He just...
Coach Tim Campsall: Bye. time. Wonderful. Yeah.
Angela Main Roberts: allowed me to open my eyes to see the future and still is a very, very good friend and I'm just thankful for him and that he helps others like this as well.
Coach Tim Campsall: That's awesome, thank you for sharing. It sounds like you've had some pretty incredible people in your life that have helped you along the way. If they were all here today, Angela, what would you want to say to them?
Angela Main Roberts: Thank you. be here without you. Yeah, I mean, I just feel very grateful to have people like that in my life.
Coach Tim Campsall: Fantastic. Angela, I appreciate you sharing your story today. Thanks so much for being on the show.
Angela Main Roberts: thanks Tim. It was my pleasure.
Coach Tim Campsall: For those listening, if you're stuck in the messy middle, there's a way through it and you don't have to figure it out on your own. Our two week coaching trial helps you see exactly what's keeping you stuck what needs to change. The link is in the description. And if this conversation resonated, like it, comment and subscribe so that you don't miss our next episode. I'll see you all next time.
