O TYM ODCINKU
Join Matt Noble, Director at GetAi, Scott and Brent as they delve into the dynamic world of AI and its transformative impact on business processes. Listeners will gain insights into the latest trends in AI Token maxing, balancing personal and enterprise-level automation with LLMs, and the significance of governance in deploying AI solutions. With firsthand experiences from industry events and discussions around Microsoft’s evolving technologies, this episode provides a comprehensive perspective on navigating the complexities of AI integration. Tune in for actionable strategies that can enhance workplace efficiency and clarity in decision-making, ensuring listeners stay at the forefront of this exciting technological landscape.
https://www.linkedin.com/in/brentotoole/
https://www.linkedin.com/in/brentotoole/
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INNE ODCINKI W TYM PODCASCIE
Westpac Group CTO David Walker explains how the bank is embedding AI across its business — from Copilot and GitHub tools to Growth Labs’ AI Shark Tank — and details the "My Digital Twin" vision, agent-driven services, and partnerships with Microsoft to modernize legacy systems.
The episode covers …
Hosts Scott and Matt return after an 8 week break to unpack the fast-moving AI landscape, why they paused the show, and how AI is transforming platform configuration, demos and product delivery.
They discuss Copilot Studio and agents, open-claw/local models, Power Studio (their new podcast tool), …
In this two part episode, industry leaders unpack how AI is transforming contact centers — from real-time intent detection and transcription to 24/7 AI front-ends and regulatory challenges in finance.
They discuss practical use cases, the evolving role of human agents, model-agnostic strategies, a…
Hosts Nathan, Brent, Matt and Scott revisit last year’s predictions and make new forecasts for the coming year, focusing on AI adoption, Copilot integration, Power Platform’s evolution, invisible CRM as a behavioral memory layer, personal AI assistants, world models, wearables and robotics, plus ge…
On this episode of Power Time, hosts Scott and Matt welcome Jennifer lowery from Microsoft’s Customer Zero team to discuss how AI is reshaping large-scale support. Jen shares stats from Microsoft Support and how CoPilot and multi-agent systems are being used across 92 contact centers.
They explore…
Zastrzeżenie: Podcast i grafika osadzone na tej stronie pochodzą z Scott Meddings and Matt Noble, który jest własnością jego właściciela i nie jest powiązany ani wspierany przez Listen Notes, Inc.
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