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This week, PestSure's Todd Burke & Kristina Phillips join Dan and Donnie to discuss risk exposures that pest control business owners may overlook. They cover cyber liability threats and real-world examples of breaches, employment practices liability insurance (EPLI) for wage and hour allegations and harassment claims, auto insurance complexities around company vehicles used for personal errands, and the importance of proper umbrella coverage given increasing claim costs.
Guests: Todd Burke, COO & Kristina Phillips, VP & Director of Client Services, PestSure
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/
Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/
Sponsors:
Coalmarch: https://www.coalmarch.com/podcast
PestSure: https://www.pestsure.com/
Voice for Pest: https://www.voiceforpest.com/podcast
Forshaw: https://www.forshaw.com/
Peer Groups:
https://www.pmpindustryinsider.com/peergroups
Insiders Conference: https://www.pmpindustryinsider.com/conference
Guests: Todd Burke, COO & Kristina Phillips, VP & Director of Client Services, PestSure
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/
Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/
Sponsors:
Coalmarch: https://www.coalmarch.com/podcast
PestSure: https://www.pestsure.com/
Voice for Pest: https://www.voiceforpest.com/podcast
Forshaw: https://www.forshaw.com/
Peer Groups:
https://www.pmpindustryinsider.com/peergroups
Insiders Conference: https://www.pmpindustryinsider.com/conference
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Welcome to Insiders Rewind — Recapping August
This month, we are looking back to:
Ep. 285 - What's Really Driving the Pest Market?
Ep. 286 - Building a Purpose-Driven Company
Ep. 287 - The Multi-Million Dollar Question: Is Your Estate Plan Ready
Ep. 288 - Is Your Inventory Costing You Money…
This week on PMP Industry Insiders, Dan and Donnie welcome Finn Forshaw, Strategic Business Manager for Forshaw, to discuss inventory challenges for pest control operators and how to overcome them. Finn covers common pain points — cash being tied up in inventory, shrinkage and waste, and emergency …
This week, Donnie and Dan discuss how to build a company that AI recommends, revisiting a previous episode on the death of search engines. Donnie demonstrates how AI agents make recommendations based on clarity, discoverability, and evidence, emphasizing the importance of consistent and specific on…
This week, Dan and Donnie interview Dean Burnside, owner of Good News Pest Solutions, a faith-based pest control firm in Florida. They discuss Dean's journey to ownership, his decision to operate the business as a platform for ministry, how the company's values integrate into its culture, and the c…
In this episode, Dan and Donnie break down why estate planning matters for pest and lawn business owners. With successful pest control companies potentially valued at 10 to 14 times EBITDA, the business can create a significant estate—and significant tax and succession challenges. The conversation …
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