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You have rights when receiving healthcare.In Episode 1 of Patient Power, we hear about the Australian Charter of Healthcare Rights from three remarkable and diverse young women who are health consumers and family advocates, and a ‘patient doctor’.Julie McCrossin discusses how the Charter can help b…
What is a health consumer representative? And how can they improve the health system? In Episode 4, we encourage you to become an active patient advocate and health consumer ‘rep’. We also look at how skills and confidence can be enhanced by training and in partnership with other consumers and clin…
In this extra to our Australian Charter of Healthcare Rights series, Broni Smith from the Australian Commission on Safety and Quality in Healthcare provides a brief snapshot summary of the Charter of Healthcare Rights. She explains what these rights are and how patients can use them while receiving…

Episode 3: Feedback

Can feedback be a tool to improve healthcare? In Episode 3, we discuss how to improve our own and other people’s care using our experiences - positive and negative. How can we give and receive feedback? And why do consumers have a unique perspective to identify risks and harms that doctors and nurs…
Zastrzeżenie: Podcast i grafika osadzone na tej stronie pochodzą z Health Consumers NSW, który jest własnością jego właściciela i nie jest powiązany ani wspierany przez Listen Notes, Inc.