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This is a show about telecommunications and IT strategy and insights, aimed at senior business professionals.  Experts from Onecom and Five9 discuss the 2021 Contact Centre Technology Roadmap, focusing on digital workforces.  What is a digital workforce? Building a Case for IVA and Demonstrating th…
This is a show about telecommunications and IT strategy and insights, aimed at senior business professionals.  Experts from Onecom and Five9 discuss the 2021 Contact Centre Technology Roadmap, focusing on digital workforces.  What is a digital workforce? Building a Case for IVA and Demonstrating th…

Welcome to OneSPARKS

We are thrilled to announce the launch of our new podcast: OneSPARKS! Throughout the series, we will be joined by various thought-leaders and subject-matter experts within the technology industry to ‘spark’ a conversation on the impact of technology on today's modern, digital world.Without the…
This is a show about telecommunications and IT strategy and insights, aimed at senior business professionals.  Experts from Onecom and Five9 discuss the 2021 Contact Centre Technology Roadmap, focusing on digital workforces.  What is a digital workforce? Building a Case for IVA and Demonstrating th…
In today’s episode, we focus on telecoms and IT strategy within the healthcare industry, offering key insights on how to implement a seamless communication strategy. In today's episode, we're looking at how health care provider City and County is using technology to get ahead of the indus…
Zastrzeżenie: Podcast i grafika osadzone na tej stronie pochodzą z Onecom Group, który jest własnością jego właściciela i nie jest powiązany ani wspierany przez Listen Notes, Inc.