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Chris Bailey, Lead Infrastructure Engineer (Voice and Contact Centre) at Maersk, discusses the practical realities of deploying voice AI across a global enterprise, from early proof of concepts to live production in 50 countries.• Why the business drove Voice AI adoption, approaching IT rather than…
Ally Ward and Kevin Spence discuss the practical realities of moving 2,500 of 8,000 users from Microsoft E5 to E7, covering migration strategy, agent governance, consumption costs, Entra Suite, and lessons learned from a global legal practice.• Why E7 is far more than a simple licence swap and the …
Gidi Adlersberg, Voca CIC Business Line Manager at AudioCodes, discusses the new Microsoft Teams Voice Agent Certification Program, with AudioCodes being the first vendor to achieve certification.• How the certification builds on Microsoft's Unify integration model, using the same Azure techno…
MVP Tom Arbuthnot shares all the latest Microsoft Teams news and announcements in less than 15 minutes for September 2026 Upcoming Events Events are back after the August pause: Teams Fireside Chat — Kim Matlock, Principal Lead Program Manager, Teams Rooms, with Matt Slomka · 10 September — going …
Mahendra Sekaran, Corporate Vice President at Microsoft, discusses the rapid pace of AI transformation and its impact on the communications and collaboration space.• Azure continues its strong growth at 43%, fuelled by accelerating AI adoption and cloud investment, with remaining performance obliga…
Zastrzeżenie: Podcast i grafika osadzone na tej stronie pochodzą z Tom Arbuthnot, który jest własnością jego właściciela i nie jest powiązany ani wspierany przez Listen Notes, Inc.