Your town is friendly, do visitors feel it?

Your town is friendly. But does someone who’s never been there feel it?

Being welcoming to people you know and helping a visitor feel comfortable are different things. A shop where nobody looks up, directions that require local knowledge, or a tradition newcomers don’t know how to join can leave visitors feeling overlooked, even when everyone means well.

In this episode of Destination Roadmapping, Vicky explores the everyday interactions that shape a visitor’s sense of welcome, why good intentions don’t always translate into a good experience, and one question that can help your community notice what newcomers need.

Because “we’re friendly” is something a community says about itself. “I felt welcome there” is something a visitor gets to decide.

Thanks for listening!

Look for new episodes each Wednesday wherever you get your podcasts, and in the meantime...

Connect with Vicky on LinkedIn