O TYM ODCINKU
Jorge Camargo, Head of Digital Platforms at Bank of America, joins CX Decoded to discuss the eight-year evolution of Erica, the bank's AI assistant — covering scale, personalization, compliance and what's next as generative AI reshapes client expectations.
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WYSZUKAJ MINIONE ODCINKI
Wyszukaj minione odcinki CX Decoded By CMSWire.
INNE ODCINKI W TYM PODCASCIE
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Zastrzeżenie: Podcast i grafika osadzone na tej stronie pochodzą z Dom Nicastro, który jest własnością jego właściciela i nie jest powiązany ani wspierany przez Listen Notes, Inc.
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