O TYM ODCINKU
Get a cup of coffee, make yourself comfortable, and settle in for one of our favorite episodes of Conversations w/ Conversocial so far. Dan tackles just about aspect of modern customer experience, how it's evolving during the current pandemic, and how the landscape will look in the future.
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WYSZUKAJ MINIONE ODCINKI
Wyszukaj minione odcinki Conversations w/ Conversocial.
INNE ODCINKI W TYM PODCASCIE
Shane sits down for a chat with one of the people behind Alexa. Phil chats about how to approach creating conversational AI, the challenges of building something that people actually want to interact with and how to tackle the tricky issue of privacy.
This week Shane was joined by Facebook's Martha O’Byrne-O’Reilly for a wide-ranging discussion on how brands are leveraging Messenger to provide rich experiences for their customers.
Ex-rockstar turned international keynote speaker (a career path as old as time) James Dodkins sits down with Shane to chat about the simple and obvious strategies for delivering exceptional CX which too many brands seem to ignore, and tells us how to avoid falling into those patterns.
Des Traynor, co-founder and Chief Strategy Officer of Intercom, has been at the forefront of digital customer engagement for the past decade, building a company wholly focused on helping brands have more relevant and personalized conversations with customers.
In this episode of Conversations w/ Co…
Zastrzeżenie: Podcast i grafika osadzone na tej stronie pochodzą z Conversocial, który jest własnością jego właściciela i nie jest powiązany ani wspierany przez Listen Notes, Inc.
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