#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects.
Join us as we discuss:
03:43 Design thinking exercises and goal setting
08:45 Inclusion of developers in the discovery phase
09:48 Importance of day in the life sessions
11:59 Exploration of design sprints
17:10 Creating customer and user journey maps
18:48 Utilizing user story maps for clarity
24:21 The role of prototyping in projects
25:11 Developing solution blueprints with Dynamics 365
30:18 Size and refinement of initial product backlog
32:02 Establishing environments
32:48 Business process maps
35:35 Crafting stakeholder maps for project success
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