Getting the Most Out of Your Agency Relationship | Part 2
In Part 2 of this MasterMined conversation, Mark Scrivner and Lee Pepper dive deeper into what happens after selecting a marketing agency partner—and why onboarding, communication, transparency, and trust determine long-term success. From setting expectations in the first 30–60 days to leveraging A…
Turning Tragedy Into Purpose: Youth Suicide Prevention with Clark Flatt
Youth suicide is now the second leading cause of death for ages 10–24 in the United States. In this powerful episode of the MasterMined Podcast, Clark Flatt shares how he has spent nearly 30 years working to change this heartbreaking reality.
After losing his 16-year-old son, Jason, to suicide, Cl…
What Happens After Discharge: Closing the Gap in Addiction Recovery Care with AJ Diaz
What happens to your patients when they walk out the door?
For most treatment centers, that question is answered with a sheet of paper and a handshake, and AJ Diaz knows exactly how that feels. Co-founder of You Are Accountable and a person in long-term recovery himself, AJ joined hosts Mark Scriv…
#19 Lee Pepper — Breaking Stigma, Ethical Marketing, & Lessons from 10,000 Recovery Calls
Lee Pepper has spent nearly two decades helping behavioral health organizations reach more people, grow responsibly, and better understand what individuals and families experience when they make the difficult first call for help.
A military veteran, author, marketing strategist, four-time Ironman, …
The Niche That Built an Empire: J.R. Greene's Behavioral Health Playbook
What happens when a company built to save patients almost bankrupts the family that runs it?
J.R. Greene is founder and vice chair of Psychiatric Medical Care, a behavioral health company he grew from a handful of failing locations into a 400-site operation spanning geriatric IOP, adolescent progr…
Healing, Hope and Recovery with Denise Marsters
What happens to women after they leave treatment, and who's responsible for what comes next?
In this episode of MasterMined, Mark Scrivner, Jeff Skillen, and Lee Pepper sit down with Denise Marsters, founder and CEO of The McCoy House Extended Care for Women in Jackson, Mississippi.
Denise sha…
The Standing Still Paradox: Why Your Treatment Center Is Losing Market Share Without Knowing It
What if your census reports look green across the board, and you're still losing?
On this OG episode, Mark Scrivner sits down with co-host Lee Pepper to unpack a concept Lee calls "the standing still paradox": the idea that a behavioral health program can remain fully consistent — same clinical te…
Inside the MultiPlan Litigation: What Behavioral Health Providers Need to Know | Part 1
What if your behavioral health program had been underpaid for the better part of a decade — and you never knew why? In part one of this two-part series, Mark Scrivner, Jeff Skillen, and Lee Pepper sit down with trial attorney Devin van der Hahn, founder of Vanderhahn LLP, to unpack the MultiPlan (n…
Inside The Guest House Ocala: John West on Trauma, Safe Spaces, and the "Secret Sauce" of Recovery
What happens when the people who look like they have it all together are the ones hiding the most?
John West, Co-Founder of The Guest House Ocala and Sober Companions and Board Chair of High Watch Recovery Center, joins Mark Scrivner and Lee Pepper to talk about building safe, attachment-based tre…
Inside Crisis, Trust & the Business of Recovery with Scotti Schecter
What happens when the thing you thought would fix you becomes the thing that nearly kills you?
Scotti Schecter knows.
Before he became one of the most respected names in high-profile addiction recovery, he was a teenage musician signed to a major label, burned out by 18, and eventually homeless o…
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