Human-Centered AI in L&D: Building Training That People Actually Use and Remember ft. Jeff Hrusko

What happens when artificial intelligence transforms Learning & Development—but people remain at the center of learning?

In this episode of the eLearning Champion Podcast, RK Prasad, CEO and Co-founder of CommLab India sits down with Jeff Hrusko, Learning & Development leader and founder of Compliance Creed, to explore how organizations can embrace AI without losing sight of what makes learning meaningful, memorable, and effective.

In this conversation, you'll learn:

• Why learner-centered design is the foundation of effective training
• How to improve SME-led training by partnering experts with learning professionals
• The surprising advantage instructional designers have in an AI-powered workplace
• How AI can accelerate content creation while maintaining quality and accuracy
• Ways AI can support multimodal learning through videos, podcasts, quizzes, and simulations
• The ethical responsibilities of L&D teams when using AI-generated content
• Simple questions every learning professional should ask before publishing training

Jeff also explains why AI should enhance human thinking—not replace it—and how organizations can use emerging technologies responsibly while maintaining accountability, transparency, and content integrity.

Whether you're an L&D leader, instructional designer, training manager, learning consultant, or anyone interested in the future of workplace learning, this episode offers practical strategies for combining the power of AI with the principles of human-centered learning.