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As both customer experience and social media are such vast fields, we thought intersecting these topics to focus our episode makes sense. Together with Dan Gingiss, we explore the intersection of customer experience and social media. We discuss how brands get started in the best possible way, pitfa…
Robotic Process Automation (RPA) is about business process automation, but the term “robotic” does not mean humanoid robots are taking over these processes. We’re talking about software robots (often just called “bots”) and AI-assisted digital systems that automate processes. RPA is one of the hot …
The Corona Warn App, Germany’s contact tracing app to fight the spread of COVID-19, went live mid June 2020. Roughly three weeks have passed since then, and we thought we’d give you another update and some more insider knowledge from our colleague from SAP Munich: Malte Janduda. We’ve already known…
This episode is dedicated to local commerce – a surprisingly current topic when you look at the corona pandemic. The restrictions we all suffered from were especially hard for local retailers and according to some studies, about 30% might not even survive.  Our interviewee is Johannes, he’s on…
nyris is a visual search platform that gives people a more natural way to find what they are looking for. With nyris, companies of all industries realize financial value while improving how people find, discover and get things done. Up and running in minutes, only nyris’ technology is designed and …
Disclaimer: De podcast en de illustraties die op deze pagina zijn ingesloten, zijn afkomstig van Erica Davis, Sven Haiges, SAP Munich, eigendom van de eigenaar en niet gelieerd aan of goedgekeurd door Listen Notes, Inc.