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Robert Stephens started making computer tech-support house calls on his dirt bike while he was a college student at the University of Minnesota in 1994. He’d arrive to a customer’s house on time, take off his shoes, wear a clean uniform, and fix the problem. His cheeky “law enforcement” marketing theme caught people’s attention, and the company grew from one employee to now over 20,000. Geek Squad was acquired by Best Buy in 2002, and there are over 1,000 Geek Squad “precincts” across the United States, Canada and China. Robert tells Jessica Harris how he turned his tiny tech support business into a customer service giant, from scratch.
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Essie started her eponymous brand in 1981 with $10,000 after working in the hosiery business. When Essie launched, there were very few companies making nail polish, and nail salons were rare. Essie nail polish is now available in roughly 25,000 salons in more than 100 countries. The company was bou…
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AuthenTec makes fingerprint sensors that could unlock mobile phones and computers. AuthenTec was sold to Apple in 2012 for $356 million, and the fingerprint sensor first appeared on the iPhone 5s in 2013.
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Walker & Company makes beauty and health products for people of color. Prior, Tristan was the first African American entrepreneur in residence at the venture capital firm Andreessen Horowitz. He is also the founder of Code2040, a program that connects Black and Latino coders with Silicon Vall…
Hot Bread Kitchen is an organization that teaches immigrant women to bake artisanal breads from their home country. HBK provides culinary and management training and English classes to these women who have come to New York City from countries including Bangladesh, Mexico, and Morocco, among others.…
Disclaimer: De podcast en de illustraties die op deze pagina zijn ingesloten, zijn afkomstig van Jessica Harris, eigendom van de eigenaar en niet gelieerd aan of goedgekeurd door Listen Notes, Inc.
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