OVER DEZE AFLEVERING
Sri Narasimhan, vice president of Enterprise Consumer Experience at CVS, discusses the importance of establishing a customer-centric culture. Narasimhan emphasizes the need for a multifaceted approach that includes igniting a culture focused on customer feedback, empowering frontline employees and strategically integrating consumer centricity across all business operations.
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IN DEZE AFLEVERING
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OUDE AFLEVERINGEN ZOEKEN
Zoek naar eerdere afleveringen van CX Decoded By CMSWire.
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Disclaimer: De podcast en de illustraties die op deze pagina zijn ingesloten, zijn afkomstig van Dom Nicastro, eigendom van de eigenaar en niet gelieerd aan of goedgekeurd door Listen Notes, Inc.
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