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OUDE AFLEVERINGEN ZOEKEN

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ANDERE AFLEVERINGEN IN DEZE PODCAST

Listen in on this interview for a sneak peak of Katz' session at the International Contact Center Exchange Conference in Miami this October!
Interview with Brian Vellmure, Business Strategist, CRM Specialist, Profit Driver, Problem Solver and speaker at CRM Evolution, August 2nd-4th in New York City. Tune into this podcast for a sneak peak on Vellmure's program and what the CRM crystal ball holds for our industry.
In this interview Andrew Hull talks about the importance of the multi-channel customer experience. He will share case studies with us from Match.com and MySpace.
Former Gartner Analyst Esteban Kolsky addresses key learnings in social CRM in addition to misconceptions about Enterprise 2.0, social media and customer management.
Disclaimer: De podcast en de illustraties die op deze pagina zijn ingesloten, zijn afkomstig van Archive, eigendom van de eigenaar en niet gelieerd aan of goedgekeurd door Listen Notes, Inc.