OVER DEZE AFLEVERING
George and Col balance wholesale youth soccer shifts and Hall & Oates origin myths with an honest look at telecom utility ghosting and breaking phone habits with the "Brick".
In Episode 56 of Content Chaos, co-hosts George LaRocque and Colleen Kenny welcome the official arrival of autumn in New Providence, New Jersey, reflecting on the comforting rhythm of established fall routines. George kicks off the episode with a cheerful update from the youth soccer pitch, where his youngest daughter’s team has leveled up to a full 11-versus-11 high school field. With a massive roster of over 20 kids, the team has abandoned traditional single-player substitutions in favor of "wholesale shifts"—clearing and swapping 10 players at once—which led to back-to-back weekend victories. Col shares her own weekly wins, including a social outing at the Hackensack Golf Club with a lifelong mentor and celebrating her brother Brian’s recovery following post-surgery complications.
The conversation takes a sharp turn into shared frustration during the "what could be better" segment as George vents about an infuriating customer service breakdown with Verizon. Having experienced identical service disruptions six months prior, George details the exhausting cycle of navigating automated chatbots, scheduling four-hour technician windows, and being falsely notified that a technician attempted a visit when no one showed up. He argues that these delays stem from independent contractor workflows designed to exhaust consumers, emphasizing how monopoly conditions allow telecom utilities to ignore basic user experience principles. Meanwhile, Col opens up about her personal struggles with seasonal sleep disruptions and medication tweaks, while celebrating her ongoing success using the physical "Brick" hardware device to block social media apps and break connected phone habits.
During the "what did you learn" segment, George shares a fun piece of pop-culture history from a social media series covering classic music. He explains how Daryl Hall and John Oates originally met as Temple University students in Philadelphia and ended up living together as off-campus roommates. George marvels at the quirky detail that their iconic duo name was inspired by their landlord writing "Hall and Oates" on their shared apartment mailbox.
Col closes the episode by sharing two distinct personal insights. First, through a conversation with an ADHD executive function coach, she discovered that sitting cross-legged on chairs and desks—a habit she frequently practices while teaching at NYU—is a classic sensory-seeking trait common in neurodivergent individuals. Second, she discusses her practical experiments delegating daily tasks to agentic AI tools like Gemini and Claude. By allowing AI agents to manage calendar scheduling and organize project directories, Col highlights how administrative workflows are shifting, while cautioning that the loss of entry-level support roles presents structural challenges for early-career professionals in creative and enterprise sectors.
In this episode, George and Col discuss youth sports, customer experience, telecom utilities, music history, ADHD traits, agentic AI, productivity tools, content strategy.
