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OVER DEZE AFLEVERING
It's Episode 5 of the inSide Scoop, and time for another customer spotlight! A must-listen for any gamers out there. Huge congrats to the folks over at Shadow who went live with their new inSided community and gathered over 4000 users within their first 24 hours! In this episode, Ben interviews Shadow's Head of Community, Luc Hancock, and Product Manager, Chris Lindsey, about their onboarding experience and how they were able to see success so quickly.
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It's already Episode 7 of The inSide Scoop, and this week we're talking scaling Customer Success using tech touch tools. Join me for a conversation with Sonia Leighton, Chief of Customer Success at Arbor Education to find out how employing tech touch tools like community has helped them w…
Today, we’re chatting to Luiza Drăghicean from UIPath—the Romanian Robotic Process Automation (or RPA) software company that reached a $1bn dollar valuation back in March 2018, becoming Romania’s first unicorn! UIPath started life as an outsourcing outfit back in 2005, but it wasn’t until 2012 that…
Welcome to episode 9 of the inSide Scoop.
Grab a coffee, sit back, and join us as we chat to Rav Dhaliwal and discuss his view about CS constantly being at risk of becoming the ‘everything department’.
We speak to VP, Customer Success at Shootproof James Scott to learn how they've combined Product Feedback and Ideation with their new user community.
Disclaimer: De podcast en de illustraties die op deze pagina zijn ingesloten, zijn afkomstig van inSided, eigendom van de eigenaar en niet gelieerd aan of goedgekeurd door Listen Notes, Inc.
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