Global Outage Sparks Renewed Interest in Business Resilience and Continuity
This episode of the SecurityANGLE features Shelly Kramer, managing director and principal analyst at theCUBE Research and Tanium CEO Dan Streetman, for a conversation about the renewed interest in business resilience and business continuity following the massive CrowdStrike outage of a few weeks pa…
Secure Enterprise Browsers Gain in Popularity — and With Good Reason
In this episode of the SecurityANGLE, our podcast series on all things security, Shelly Kramer, managing director and principal analyst at theCUBE Research. I’m joined by my friend and fellow analyst, Jo Peterson, for a conversation today about Secure Enterprise Browsers and how we see these as the…
Deception Technology: Changing the Game for Cybercriminals
Shelly Kramer, managing director and principal analyst at theCUBE Research is joined by fellow analyst and frequent co-host Jo Peterson on the SecurityANGLE podcast for a conversation about deception technology, a strategy designed to attract cybercriminals away from an enterprise’s true assess and…
Exploring Data Warehouse Security Strategies with Teradata's Billy Spears
This episode of the SecurityANGLE features host Shelly Kramer, managing director and principal analyst at theCUBE Research, and Jo Peterson, analyst, engineer, and member of theCUBE Collective community of independent analysts and Teradata CISO Billy Spears for a conversation exploring data warehou…
The Latest on Avaya Trimming Its Customer Base & Google's Bot That Calls Customer Service for You
CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by five prominent CX analysts to dissect each story.
In this edition, our CX experts include:
Zeus Kerravala, Principal Analyst at ZK Research
Shelly Kramer, President & CEO at Kramer & …
Big CX News - The Latest on the New Amazon Connect, Zendesk's New Contact Center Platform
Watch on YouTube.
CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by four prominent CX analysts to dissect each story.
In this edition, our CX experts include:
Liz Miller, VP & Principal Analyst at Constellation Research
Rebecca Wettem…
Big CX News - The Latest on Agentforce 3, New AI Studios from NiCE & Genesys
CX Today's Charlie Mitchell introduces the latest trending news from across the customer experience space.
He's joined by four prominent CX analysts to unpack each story.
In this edition, those CX experts include:
Liz Miller, VP & Principal Analyst at Constellation Research
Rebecca Wetteman, CEO …
The Latest on Salesforce & ServiceNow's $1.5BN Genesys Investment, NiCE-Cognigy, Five9's Departures
Watch on YouTube.
CX Today's Charlie Mitchell hosts a panel discussing trending news from across the customer experience space.
Five prominent CX analysts join the panel to dissect each story.
In this conversation, those analysts include:
Liz Miller, VP & Principal Analyst at Constellation Researc…
The Latest on ServiceNow AI Experience, Qualtrics' $6.75MN PG Forsta Acquisition, & More
CX Today's Charlie Mitchell hosts a panel customer experience analysts to discuss the latest headlines shaking up the space.This month’s lineup includes:Zeus Kerravala, Principal Analyst at ZK ResearchLiz Miller, VP & Principal Analyst at Constellation ResearchRebecca Wettemann, CEO & Principal Ana…
The Webex Contact Center: 5 Capabilities You Won't Find Elsewhere
CX Today's Charlie Mitchell hosts Shelly Kramer, President & CEO at Kramer & Company, to deep dive on the Webex Contact Center. Cisco's cloud contact center platform recently featured as one of only two "Customers' Choice" CCaaS solutions in a recent Gartner Peer Insights study into the space. But,…
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