Paving the PATH to Customer-Centric Success
Guest: Sarah Ahern
Client loyalty. Stakeholder loyalty. Employee loyalty. However you define your customers, their loyalty is key to moving your organization from just good to great. One key to growing it is to always make it easy for your customer to get what they want from you.
But how do yo…
Pernod Ricard North American CEO on pandemic's effect on business, surge in canned cocktails & current labor market
Ann Mukherjee, Chairwoman & CEO of Pernod Ricard North America, joins CBS News business analyst Jill Schlesinger to discuss her journey to the top, the pandemic's effect on the spirits business, and the surge in canned cocktails. Mukherjee also discusses Absolut vodka's entry into the metaverse wit…
The Human Energy Crisis at Work
Guest: Joshua Freedman
Gallup and other surveys are showing employee disengagement at record highs. The human energy crisis is at its root. This energy crisis isn’t due to staff skipping breakfast and coffee in the morning; it’s the result of stunningly low emotional intelligence (or EQ) with Amer…
The Emergence of Flavored Spirits
Ann Mukherjee, CEO of Pernod Ricard North America, discusses the state of alcohol industry and expanding their portfolio in tequila and flavored whiskey.Hosts: Carol Massar and Mike Regan. Producer: Paul Brennan.
See omnystudio.com/listener for privacy information.
The Emergence of Flavored Spirits
Ann Mukherjee, CEO of Pernod Ricard North America, discusses the state of alcohol industry and expanding their portfolio in tequila and flavored whiskey.Hosts: Carol Massar and Mike Regan. Producer: Paul Brennan.
See omnystudio.com/listener for privacy information.
Leading Conviviality: How Your Staff Can Make You a Better Leader
When Ann Mukherjee became CEO of wine and spirits giant Pernod Ricard's U.S. division, she found a culture of conviviality: of caring not just about each other, but the people they serve. As the pandemic hit, Ann spread her philosophy of advancing through ambiguity -- and witnessed both resiliency …
313: Becoming a Market Maker with Pernod Ricard’s Pam Forbus
Pam Forbus is the CMO of Pernod Ricard, where she focuses on building trusted brands through consumer-centric marketing. Pam is the leader behind many recognizable Absolut campaigns, including #VoteResponsibly and #MixResponsibly. Prior to joining the Pernod Ricard team, Pam spent two decades leadi…
The Power of Simplicity & Clarity: How a Shell Oil CEO Led through Crisis
Guest: Jeroen van der Veer
Crisis and scandal hit your company. The very first thing you must do: abandon your gut instincts. Blame, downplaying, and delay will all make the situation worse. Then follow the example of guest Jeroen Van der Veer; he became CEO of oil giant Royal Dutch Shell in the m…
Three Leadership Shifts CMOs Need To Make with Ann Mukherjee
Ann Mukherjee, Chairman and CEO of Pernod Ricard North America, joins The Metamorphosis Moment for an honest conversation on what modern leadership and modern marketing really require. Host Nancie McDonnell Ruder explores Ann’s philosophy of leading with humanity and purpose, where metrics like Ret…
Ann Mukherjee on Crashing the Super Bowl, Embracing Your Weaknesses, and Why the CEO of Today Has to Be All Learning
When Ann Mukherjee joined Doritos in 2006, the brand was in freefall. It had gotten so bad that Frito-Lay's own truck drivers refused to stock it. She turned it around by crashing the Super Bowl with a $5 million budget—against Anheuser-Busch's $100 million—by handing the ads to consumers and trust…
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