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What should you do when a customer complains, leaves a negative Google review, or disputes a charge after the work was completed? Mike discusses how business owners can respond professionally, document their work, protect their reputations, and determine when to fix the problem, issue a refund, or …
Google reviews can be one of the most powerful—and least expensive—ways to grow a local service business. In this episode, Mike breaks down a practical 30-day strategy for generating 25 new Google reviews without buying reviews, begging customers, or making the process awkward. You'll learn when to…
If you already service lawns but aren't offering aeration and overseeding, you could be leaving significant revenue on the table. In this episode, Mike explains why it's an excellent add-on service, how it strengthens customer relationships, and how it can fill your schedule heading into fall. He a…
Back-to-school season isn't just for the kids, it's also the perfect time to reset your business. In this episode, Mike shares a few things every business owner should review, from reviewing your financial report card and cleaning up operations to improving your marketing, sharpening your skills, a…
Ansvarsfraskrivelse: Podkasten og kunstværket, det finnes indlejret på denne siden, er fra Mike Garvey, som tilhører dens eier og ikke er tilknyttet eller godkjent av Listen Notes, Inc.