OM DENNE EPISODE
High season is heating up and this summer we're bringing you some of the best episodes from both our shows on the ServiceTitan Podcast Network.
Between new episodes, ones from the past you might have missed, and conversations and checkins from over 2 years and nearly 100 episodes - there's so much to learn about running your trades business better than ever.
Originally Aired: 8/28/2025
Membership innovation is transforming the contractor-homeowner relationship, dramatically improving customer loyalty and profitability. Josh Teekell, Founder and CEO ofSmartAC.com, shares how sensor technology and software integrations redefine traditional HVAC memberships. Discover how reducing physical visits from twice to once a year, leveraging real-time monitoring, and offering tiered membership plans can boost signup rates, increase retention, and significantly reduce costs.
Join us as we discuss:
[2:09] The evolution (or lack thereof) of memberships and why they’re critical for retention
[6:22] Boosting the value of memberships through real-time data collection
[17:53] ServiceTitan’s integration with SmartAC and important KPIs
Check out these resources we mentioned during the podcast:
You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Mastering ServiceTitan in your favorite podcast player.
Hosted on Ausha. See ausha.co/privacy-policy for more information.
