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OM DENNE EPISODE
In this episode of Customer Driven, Chad is chatting with Vicki Perryman, Senior Vice President of Humana. Humana is a global operations organization focused on enabling their members to utilize their benefits and access providers for the care they need. Chad and Vicki also discuss: - Her start with Ebay - Humana's main channels for Customer Engagement - How to utilize insights to drive customer satisfaction - How Humana determines when and what to outsource - What it means to become a "partner in health and aging" Please be sure to rate and subscribe on Apple Podcasts, Stitcher and Spotify!
Engelsk
USA
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Ansvarsfraskrivelse: Podkasten og kunstværket, det finnes indlejret på denne siden, er fra Chad McDaniel, som tilhører dens eier og ikke er tilknyttet eller godkjent av Listen Notes, Inc.
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