# Stephen Turnbull
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Modern Insurance Intake & Faster Quotes with Tolga Tezel | Canopy Connect
In Episode 169 of the Scratch Agency Podcast, Stephen Turnbull and Shawn Fitzgerald sit down with Tolga Tezel, Founder and CEO of Canopy Connect, to discuss how modern technology is transforming the insurance quoting process.
Tolga shares the story behind Canopy Connect, how a conversation with ...
Hiring Smarter & Building a Scalable Agency with Kelly Donahue-Piro
In Episode 171 of the Scratch Agency Podcast, Stephen Turnbull and Shawn Fitzgerald welcome Kelly Donahue-Piro, Founder and President of Agency Performance Partners (APP), for a conversation every scratch agent needs to hear.
Whether you're preparing to make your first hire or trying to build a ...
Throwback Episode: Building a Scratch Agency the Right Way with Dr. Billy R. Williams
In Episode 172 of the Scratch Agency Podcast, Stephen Turnbull and Shawn Fitzgerald sit down with Dr. Billy R Williams, founder of Inspire a Nation Business Mentoring, who shares a unique perspective on launching a brand-new independent agency with his three children.
Drawing from decades of ex ...
The Podcast Is Changing | Advice Every Scratch Insurance Agency Owner Needs
In this episode of the Scratch Agency Podcast, Stephen Turnbull and Shawn Fitzgerald have an open conversation about where the podcast is headed—and a lesson every scratch insurance agency owner needs to hear: be careful who you take advice from.
After more than 160 episodes, years of building ...
Stop Underusing Your CRM with Mariah Gates | AgencyZoom, Automation & Smarter Insurance Tech
In Episode 175 of the Scratch Agency Podcast, Stephen Turnbull and Shawn Fitzgerald sit down with **Mariah Gates, owner of Accelerated Automation**, to talk about one of the biggest opportunities independent insurance agencies are leaving on the table: actually using their CRM to its full potent ...
Stop Solving Everything | How Scratch Insurance Agency Owners Build Better Teams
In Episode 176 of the Scratch Agency Podcast, Stephen Turnbull and Shawn Fitzgerald sit down for another shop-talk episode to share what’s actually happening inside their agencies—what’s working, what isn’t, and what they’re learning along the way.
Stephen shares a recent challenge inside T5 In ...
Taking Risk When Starting & Building an Agency
In Episode 178 of the Scratch Agency Podcast, Stephen Turnbull and Shawn Fitzgerald sit down for another shop-talk conversation about something every scratch insurance agency owner eventually has to face: taking the next risk.
Starting an independent agency is already a massive leap. You may ta ...
Obtaining Carrier Appointments | Building the Right Carrier Relationships
In Episode 179 of the Scratch Agency Podcast, Stephen Turnbull and Shawn Fitzgerald tackle one of the biggest early challenges for independent insurance agency owners: obtaining carrier appointments.
When you're starting from scratch, it can be tempting to believe that having more carriers auto ...
Annual Planning for Your Insurance Agency | Setting Goals That Actually Work
In Episode 180 of the Scratch Agency Podcast, Stephen Turnbull and Shawn Fitzgerald break down how they approach annual planning inside their independent insurance agencies.
Annual planning shouldn't only be about deciding where you want the agency to be 12 months from now. Stephen explains why ...
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