#204 The OI Show - The 11-Star Patient Experience: Inside Dr. Sian's Service Playbook with Dr. Harbir Sian
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About Dr. Harbir Sian OD
Dr. Harbir Sian is the co-owner of three optometric practices in British Columbia. In the clinic, Dr. Sian enjoys practicing various specialties within eyecare, particularly myopia management and dry eye.
After completing his Doctor of Optometry degree f ...
From the Catalog: Avoiding Stagnation with Harbir Sian
From the Optometrists Building Empires catalog. This is the Harbir Sian conversation on avoiding stagnation, first published as episode 34.
Are you ready to scale your optometry practice and embrace bold career moves? On this week’s episode of Optometrists Building Empires, host Ankit Patel sit ...
Women’s Eye Health: Connecting Hormones, Beauty Trends and Dry Eye
Dry eye disease affects women at approximately twice the rate of men, yet the relationship between women’s health and the ocular surface is often overlooked. In a conversation on The 20/20 Podcast, Dr. Harbir Sian and Dr. Janice Luk explored how hormonal changes, beauty routines and inflammation ...
Dry Eye Done Differently: Systems, Staff and Profitability - Dr. Trevor Miranda
Optometrists see the opportunity in building a dry eye clinic but often get stuck on how to get started. In this episode of The 20/20 Podcast, Dr. Harbir Sian sits down once again with Dr. Trevor Miranda to explore the business of building a successful dry eye clinic, from creating treatment pro ...
The OD Equipment Trap!
The episode features a discussion with Dr. Harbir Sian about equipment procurement in the optometry space. The conversation covers the process of vetting and purchasing new equipment, the importance of trade shows, and the utilization rate of new equipment in a practice. The implementation of ne ...
Are Optometrists Undervaluing Contact Lens Patients? Private Label Lenses Can Fix That - Dr. Harmin Chima
What if one of the most overlooked opportunities for growing an optometry practice is already sitting in the contact lens room? In this episode of The 20/20 Podcast, Dr. Harbir Sian sits down with Dr. Harmin Chima, VP of Professional Services at West Point Optical Group, to explore the business ...
Screens, Cosmetics & Dry Eye: What Optometrists May Be Missing - Dr. Etty Bitton
Dry eye care has changed dramatically over the past decade—but with more diagnostics, pharmaceuticals, in-office treatments, and technology than ever before, it can also feel increasingly complicated. In this episode of The 20/20 Podcast, Dr. Harbir Sian sits down with Dr. Etty Bitton, Professor ...
How to Build a Profitable Dry Eye Practice: Systems, Staff and Smarter Patient Care
Dry eye care has become far more than recommending artificial tears and sending patients home. For practices willing to build the right systems around diagnosis, treatment and follow-up, it can become a sophisticated clinical service that improves patient care while creating a meaningful ne ...
From Myopia Management to Myopia Business: Building the Systems That Scale - Dr. Fallon Patel
Myopia management has quickly become one of the most important areas in modern optometry. But knowing why it matters is very different from knowing how to actually build it into a successful practice.
In this episode of The 20/20 Podcast, Dr. Harbir Sian sits down with Dr. Fallon Patel, multi- ...
The Secrets of a High-Performing Optical - Andrew Bruce
Increasing optical sales doesn’t have to mean becoming more “salesy.” In fact, Andrew Bruce argues that the best optical practices grow by doing the opposite: slowing down, asking better questions, understanding the patient’s lifestyle, and confidently recommending eyewear solutions that genuine ...
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